Customer Management Resourcing (CMR) in London is recruiting for a Quality Control Manager on a permanent basis. You will monitor the quality of calls and recommend improvements, working within a travel industry focused environment.
The role requires leadership, attention to detail and the ability to drive cross-department collaboration to meet KPI targets and ensure timely delivery of initiatives.
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Quality Control & Process Improvement Lead - Travel in London employer: Jobs 4 Thomas Cook
At Skipton Building Society, we pride ourselves on being a mutual organisation that truly values our members and employees alike. As a Customer Service Adviser, you'll benefit from a supportive work culture that prioritises your growth through tailored training, generous holiday allowances, and a commitment to work-life balance. Join us in a dynamic environment where your contributions are recognised, and you can thrive as part of a team dedicated to delivering exceptional service.