Customer Support & Resolution Specialist in Southend-on-Sea

Customer Support & Resolution Specialist in Southend-on-Sea

Southend-on-Sea Full-Time 24000 - 30000 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Be the friendly voice for customers, resolving inquiries and ensuring satisfaction.
  • Company: Join a dynamic team at jobr.pro in Benfleet, Essex.
  • Benefits: Enjoy competitive pay, flexible hours, and opportunities for growth.
  • Other info: Fast-paced environment with plenty of chances to learn and advance.
  • Why this job: Make a real difference by helping customers and enhancing their experience.
  • Qualifications: Strong communication skills and a passion for customer service.

The predicted salary is between 24000 - 30000 Β£ per year.

jobr.pro is looking for a Customer Service Representative based in Benfleet, Essex. The successful candidate will be the first point of contact for customers, ensuring exceptional service and resolving inquiries efficiently.

Key responsibilities include:

  • Achieving customer satisfaction targets
  • Managing inquiries via phone and digital channels
  • Utilizing CRM and ticketing systems effectively

Qualified candidates should have:

  • Strong communication skills
  • CRM proficiency
  • A customer-centric mindset

Customer Support & Resolution Specialist in Southend-on-Sea employer: jobr.pro

At jobr.pro, we pride ourselves on fostering a supportive and dynamic work environment in Benfleet, Essex, where our Customer Support & Resolution Specialists are empowered to make a real difference in customer experiences. We offer competitive benefits, ongoing training, and clear pathways for career advancement, ensuring that our employees thrive both personally and professionally while contributing to a culture of excellence and teamwork.

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Contact Details:

jobr.pro Recruitment Team

We think you need these skills to ace Customer Support & Resolution Specialist in Southend-on-Sea

Customer Service
Communication Skills
CRM Proficiency
Problem-Solving Skills
Customer-Centric Mindset
Inquiries Management
Digital Communication