At a Glance
- Tasks: Lead a team of experts to maximise customer value and drive engagement.
- Company: Join AlphaSense, a leader in customer success and innovation.
- Benefits: Competitive salary, flexible work options, and growth opportunities.
- Other info: Dynamic role with opportunities to shape strategies and drive results.
- Why this job: Make a real impact by helping clients succeed with cutting-edge solutions.
- Qualifications: Experience in customer success and strong leadership skills.
The predicted salary is between 60000 - 75000 £ per year.
Alpha Sense is seeking a Manager, Customer Success to lead a team of client‑facing product experts who help customers maximise value from Alpha Sense.
You will partner with Account Executives and Account Managers to ensure CSMs deliver high‑impact engagements—from demos that win new business to adoption campaigns that drive long‑term success.
You’ll set strategy, coach for performance, and ensure coverage for key financial services accounts.
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We think you need these skills to ace Senior Customer Success Manager - Lead High-Impact Teams
Team Leadership
Client Engagement
Strategic Planning
Coaching and Mentoring
Collaboration with Sales Teams
Customer Relationship Management
Performance Management
