Regional Account Manager

Job Description

What you will be doing…

• Lead the sales process from initial contact through negotiation and closing of deals, ensuring all sales targets and KPIs are met or exceeded.
• Maximise sales opportunities through allocated accounts and new business planned method and approach to win potential business at maximum Gross Margin.
• Develop sales leads within a defined geographical territory through self‑initiated approaches, cross‑selling, upselling, and referrals.
• Deal with any customer complaints in a professional and timely manner.
• Conduct quarterly customer‑facing visits, keeping abreast of their security requirements with a view to increasing customer portfolio size and minimising attrition.
• Provide sales and technical presentations to customers and potential new clients as required either at their premises or Securitas offices.
• Perform account planning and mapping, understanding the client, their business, and their security needs.
• Perform site surveys to understand the client’s security needs, ensuring maximised sales opportunities.
• Complete survey designs and scope of works to NSI and company standard.
• Identify and segment key accounts proactively.

Qualifications

What you will need…

• Professional sales experience and good commercial awareness.
• Excellent communication skills (written & verbal).
• Relationship savvy (ability to communicate and connect with a variety of personalities).
• Collaborator who can be trusted by both colleagues and external clients.
• Proven experience in the electronic security industry, developing accounts and being involved in all aspects of the sales process.
• Strong understanding of Access Control, CCTV, Intruder, and Fire solutions.
• Can perform under pressure.
• Strategic thinker, highly driven and self‑motivated.
• Skilled negotiator with strong presentation skills, understanding of timing, confidence to push back, and the ability to hit and exceed targets consistently.
• Proven track record of dealing with senior decision makers.
• Proven track record of account growth, account management, new business generation and retention in a multisite arena.
• Results focused.
• Five years’ experience within the fire and security industry.
• Deep understanding of how to draw up estimates, business proposals and technical sales surveys.
• Deal and tender management experience.
• Strategic perspective (long‑term relationship planning versus short‑term transaction).
• Understanding of NSI and compliance standards.
• Experience in using CRM software platforms.

EEO Statement

We are an all‑inclusive employer, embracing individuality and diversity as key to our success. We foster a culture of respect, transparency, and collaboration and provide competitive, equitable compensation and benefits. We support all employees, including those with disabilities, and actively uphold equal opportunity throughout the recruitment process.