At a Glance
- Tasks: Monitor and improve facilities services to ensure a safe environment for patients and staff.
- Company: Join the NHS, a leading healthcare provider dedicated to quality and sustainability.
- Benefits: Competitive salary, wellness centre access, on-site nursery, and supportive work culture.
- Other info: Dynamic role with opportunities for growth and collaboration across multiple sites.
- Why this job: Make a real difference in patient care while developing your skills in facilities management.
- Qualifications: GCSEs in English and Maths; experience in facilities management or auditing is a plus.
The predicted salary is between 28392 - 31157 £ per year.
We are seeking a proactive and detail‑focused Facilities Monitoring Officer to support the delivery and assurance of Soft Facilities Management (FM) services across our sites. This is a key role within our Estates and Facilities team, ensuring that services such as cleaning, catering, waste, security and portering meet contractual standards and contribute to a safe, high‑quality environment for patients, staff and visitors.
About the Role
You will be responsible for monitoring service performance and compliance across a wide range of facilities services delivered under the Private Finance Initiative (PFI) contract at Queen Alexandra Hospital, Portsmouth. Key duties include:
- Monitoring performance against service specifications and contractual standards
- Undertaking audits, inspections and investigations across multiple service areas
- Analysing performance data and preparing reports for Trust stakeholders
- Supporting contract management activities, including variations and service improvement
- Contributing to environmental and sustainability initiatives
- Working collaboratively with contractors and internal teams to drive continuous improvement
The role is site‑based but part of a wider corporate service supporting both Trusts, with some travel between sites.
We are looking for someone who:
- Has strong attention to detail and analytical skills
- Can organise and prioritise a varied workload
- Communicates clearly and confidently with a range of stakeholders
- Is comfortable working with data and producing reports
- Has a proactive approach to problem solving and service improvement
Experience in facilities management, healthcare or auditing would be advantageous, but we are equally interested in individuals with transferable skills and a willingness to learn.
Working in the NHS offers the opportunity to make a real difference every day. In this role, you will:
- Contribute directly to improving the patient environment and experience
- Work within a supportive, collaborative Estates & Facilities team
- Gain exposure to a wide range of FM services and contract management
- Be part of an organisation committed to quality, sustainability and continuous improvement
Qualifications
Essential
- Good general education (GCSEs or equivalent, including English and Maths)
- Evidence of relevant training or experience in FM, auditing, compliance, or data analysis
Desirable
- Qualification or training in Facilities Management, Environmental Management, or related field
- Background in healthcare, estates, or contract monitoring environments
Experience
Essential
- Experience within the health service, or related area for a minimum of 1 year.
- Experience of carrying out quality assurance audits in a Hospital FM setting.
- In‑depth working experience of FM services in the hospital setting.
- Experience of carrying out audits against standardised documentation.
Skills and Knowledge
Essential
- Ability to gather data, compile information, and prepare reports.
- Skill in organising resources and establishing priorities.
- Skill in the use of computers, preferably in a PC, Windows‑based operating environment.
- Ability to design and implement systems necessary to collect, maintain and analyse data.
- Ability to communicate effectively, both orally and in writing.
- Ability to develop, plan, and implement short‑ and long‑range goals.
- Ability to develop and maintain record‑keeping systems and procedures.
- Knowledge of Facilities Management services.
- Presentation skills.
The health and wellbeing of our staff is at the forefront of everything we do. We are proud to offer our staff a range of benefits including an on‑site nursery, access to an on‑site wellness centre with gym and swimming pool, and staff networks. We support our staff when they need it most.
We welcome the unique contributions that you can bring in terms of your education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, colour, religion, disability, sexual orientation, and beliefs.
Facilities Monitoring Officer in Portsmouth employer: jobr.pro
Working as a Facilities Monitoring Officer within the NHS at Queen Alexandra Hospital in Portsmouth offers a unique opportunity to contribute to the health and wellbeing of the community. Our supportive and collaborative work culture prioritises employee growth, providing access to training and development while ensuring a safe and high-quality environment for patients and staff alike. With excellent benefits such as an on-site nursery and wellness centre, we are committed to fostering a diverse and inclusive workplace where every individual can thrive.
