At a Glance
- Tasks: Support bereaved families with compassion and professionalism in a vital healthcare role.
- Company: Join the NHS, a trusted organisation dedicated to health and wellbeing.
- Benefits: Competitive salary, on-site nursery, wellness centre, and access to staff networks.
- Other info: Dynamic environment with a strong focus on personal and professional development.
- Why this job: Make a real difference in people's lives during their most challenging times.
- Qualifications: GCSE level education and experience in healthcare or admin roles.
The predicted salary is between 25760 - 27476 £ per year.
The post holder will be compassionate and professional, who will play a crucial role in supporting bereaved families. You will assist the Bereavement Services Manager in liaising with the Medical Examiner Officers (MEOs) in their supportive role to the Medical Examiners. You will be the first point of contact from relatives of deceased patients and deal with enquiries in a sensitive and efficient manner. You will offer support and guidance to colleagues across the Trust, as well as medical examiners, external agencies and members of the public, funeral directors, crematoriums and registrars.
Specific Core Functions
- Follow departmental and Trust Policies and procedures, referring to the Bereavement Services Manager when required.
- Comment on and follow departmental protocols and procedures.
- Ensure that the Bereavement Service is run within set boundaries.
- Provide sensitive and timely support to the relatives and representatives of patients who die while in the care of Portsmouth Hospitals NHS Trust to ensure smooth running of the Bereavement Service.
- Discuss issues which may be delicate and where there may be communication difficulties.
- Provide solutions for routine queries and concerns.
- Plan and organise straightforward activities.
- Liaise with Doctors in Portsmouth Hospitals trust on a regular basis to ensure legal paperwork is completed accurately in a timely and appropriate manner in accordance with the bereaved relatives’ wishes for cremation or burial.
Qualifications
- GCSE level of education or equivalent.
- Secretarial skills, acquired through an NVQ 3 or equivalent experience.
Experience
- Experience of working in Healthcare/NHS.
- Demonstrable experience in an admin role with a good knowledge of office procedures.
- Experience of working in a people-centred environment.
- Experience of working with the public.
Knowledge
- Keyboard skills to RSA level 3.
- Excellent listening skills.
- Tact and diplomacy when dealing with highly sensitive issues.
- Ability to present highly sensitive information in a highly emotive situation.
- Effective interpersonal skills with the ability to communicate with staff on all levels, patients and relatives.
Bereavement Officer in Portsmouth employer: jobr.pro
Portsmouth Hospitals NHS Trust is an exceptional employer, dedicated to fostering a supportive and inclusive work environment for its staff. With a strong focus on employee wellbeing, the Trust offers fantastic benefits such as an on-site nursery, wellness centre, and access to staff networks that celebrate diversity. As a Bereavement Officer, you will not only play a vital role in supporting bereaved families but also have ample opportunities for personal and professional development within a compassionate healthcare setting.
StudySmarter Expert Advice🤫
We think this is how you could land Bereavement Officer in Portsmouth
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at jobr.pro.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from jobr.pro!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like jobr.pro, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at jobr.pro or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Bereavement Officer in Portsmouth
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to jobr.pro:Before hitting send, make sure to tailor your application specifically to jobr.pro! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at jobr.pro
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
