Operations Controller - Location - Dartford

Job Description

JOB PURPOSE

To monitor and support the safe operation of the OTM (train) fleet/staff, supporting all areas of the operations department and maximising contractual obligations.

KEY RESULT AREAS

• Problem Solving
• 5S score for area of responsibility
• Accuracy and quality of documentation
• Attention to Detail
• Safety Communication

Qualifications

PERSONAL ATTRIBUTES/COMPETENCIES

Qualifications & Managerial Experience

• • IT literate including knowledge of Microsoft systems & other databases
  • Proficient in Excel & Word
  • Safety Critical Communication Experience
  • Railway Experience

Technical Skills

• • IT literate including knowledge of Microsoft systems & other databases
  • Proficient in Excel & Word

Behaviours

• • High attention to detail
  • Ability to use & follow reference information
  • Written & verbal communication skills
  • Able to work on own initiative
  • Highly motivated
  • Fire Safety
  • Emergency First Aid
  • Rule book Module awareness
  • Supervisory experience

Additional Information

RESPONSIBILITIES & DUTIES

• Communicate safety critical information as required
• Monitor OTM and staff movements/hours in accordance with company policies and procedures
• Ensure OTMs are resourced as necessary within your remit of control
• OTM shift reports are collated on a daily basis and sent to relevant parties.
• Reporting any areas of concern to the relevant managers e.g. OTM Faults, crew issues, resources etc.
• Issue safety briefings as required
• Order and organise resources when required (incl. fuel and water etc.)
• Carry out any short-term planning and arrange VSTP movements
• To be available for work as per roster including night shifts, weekends and on call
• Annual Leave subject to roster pattern
• Adhere to operational policies and procedures
• Deal with safety of the line and operational incidents as required
• To ensure all records & databases are accurate & maintained daily
• Gain and maintain controller’s competence standards

HEALTH, SAFETY & ENVIRONMENTAL RESPONSIBILITIES

• Take responsibility for the health and safety of yourself, colleagues and other persons who may be affected by your acts and omissions at work.
• Contribute to the delivery of company occupational health and welfare, safety and environmental improvement plans.
• Only undertake work for which you have been trained and (if required) certificated competent.
• To comply with Risk Assessments, method statements and safe systems of work.
• Maintain and utilise all PPE provided by the employer
• Co-operate with your employer on health, safety and environment.
• Make safe any unsafe conditions where practicable.
• Inform your line manager, supervisor or health and safety representative if you think the work is unsafe.
• Report all accidents, incidents and near misses.

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