At a Glance
- Tasks: Lead the design of innovative operating models for strategic programmes and projects.
- Company: Join a dynamic organisation focused on transformation and customer-centric solutions.
- Benefits: Competitive salary, company car, bonus scheme, private medical insurance, and more.
- Other info: Great career growth opportunities with a focus on talent development.
- Why this job: Shape the future of operational frameworks and make a real impact on customer experiences.
- Qualifications: Experience in operational design and strong stakeholder management skills.
To sit within the Strategy and Transformation function and be responsible for designing, defining, and governing the Target Operating Model (TOM) specifically for key strategic programmes and projects. This role translates strategic programme objectives into a coherent, measurable, and scalable operational framework—covering processes, technology, governance, and structural pillars—that ensures project delivery drives measurable efficiency, is aligned with the overall organisational strategy, and is rooted in an understanding of customer needs to ultimately deliver exceptional, customer-centric experiences.
Key Tasks/Areas of Responsibility
- Transformation-Driven TOM Development: Lead the design of Target Operating Models (TOMs) for assigned strategic programmes and projects, defining the required operational architecture, key capabilities, and integration points necessary to deliver project outcomes and drive sustainable organisational transformation.
- Customer-Centric Design Integration: Embed principles of great customer design—such as ease of navigation, clarity, and mobile responsiveness—into the Target Operating Model's process and technology pillars, ensuring all operational frameworks result in positive and effective customer experiences.
- Process and Value Stream Mapping: Analyse current processes and value chains within the scope of the programme/project to identify inefficiencies. Design future-state business processes, standards, and key performance indicators (KPIs) to align with programme objectives.
- Technology and Data Alignment: Partner with technology teams to define the required technical landscape, application architecture, and data governance needed to support the TOM within the scope of the programme/project.
- Governance and Transformation Oversight: Define and establish the necessary governance framework, roles, and clear decision‑making rights required for the successful operation of the programme's new model and its transition into the business, ensuring effective control over the transformation roadmap.
- Cross‑Functional Blueprint: Create the programme‑level operational blueprint and strategic blueprints that clearly outline the future structure of work, providing the necessary input for the Organisational Design function to define detailed people structures and roles.
- Stakeholder Management: Secure project and programme stakeholder buy‑in and maintain alignment across delivery workstreams by presenting model diagnostics, design options, and implementation readiness plans.
- Industry Acumen: Maintain a deep understanding of industry trends, best practices, and emerging organisational models (e.g., agile, matrix structures).
- Relationship Management: Foster strong working relationships with all levels of management, acting as a trusted advisor on operational effectiveness for strategic programmes.
- Compliance and Policy Adherence: Ensure all model recommendations comply with legal, regulatory, and company policies.
- Leadership Communication: Prepare and present formal recommendations, impact assessments, and reports on programme and project operating model designs to the Strategy and Transformation leadership.
Additional Information
Your package will include an excellent basic salary, company car or cash alternative, attractive bonus scheme, based on individual and company targets and Private Medical Insurance. As well as this we recognise that our people are at the heart of our business, without them we wouldn’t be able to deliver our award‑winning service to millions of customers across the country each day. It’s important to us that we demonstrate our recognition of you in providing you with more than just a salary and job stability.
- Holiday trading
- Enhanced maternity and paternity package
- Free life assurance of 4 x salary on joining the pension scheme
- Health Kiosks visiting every location
- Vitality at Work
- Free On Site Parking
- Discounted shopping from 100’s of retailers including up to 5% off supermarket shopping
- Milestone Days off to celebrate with your family and friends
- For employees who regularly use a screen as part of their job we offer free eye tests and support with the cost of glasses
Joining DPD can lead to not just a stable job but also a career. DPD prides itself on recognising and developing talent alongside a desire to promote from within. As a continually growing and evolving organisation, we are proud to offer a great number of development and promotion opportunities. If you identify with our aims and values and can help us deliver our customers' promises, then this is the job for you! Apply today.
Operating Model Lead - Oldbury employer: jobr.pro
At DPD, we are committed to fostering a dynamic and inclusive work environment where our employees are valued and empowered. As an Operating Model Lead in Oldbury, you will benefit from a competitive salary, comprehensive health benefits, and a strong emphasis on personal and professional development, ensuring that your career can flourish within our innovative and customer-focused culture. Join us to be part of a team that not only delivers exceptional service but also prioritises employee well-being and growth.
StudySmarter Expert Advice🤫
We think this is how you could land Operating Model Lead - Oldbury
✨Dive Into Corporate Strategy Communities
Get yourself involved in online communities or forums focused on corporate strategy. Places like LinkedIn groups or specific Slack channels can hook you up with industry insights, trends, and many potential job leads. Don't hesitate to share your thoughts or ask questions; it’ll boost your visibility!
✨Attend Industry Conferences and Events
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✨Showcase Your Strategy Skills
Create content that showcases your knowledge of corporate strategy—think reports, blogs, or even video discussions. Sharing these on platforms like LinkedIn or Medium can demonstrate your expertise and make you stand out to employers looking for fresh talent.
✨Apply Directly Through Our Website
Don’t forget to apply for the Operating Model Lead - Oldbury position at jobr.pro via our website! This shows your genuine interest, and who knows, you might just land that interview in a matter of days. Keep your application focused on how you can add value to their strategy team.
We think you need these skills to ace Operating Model Lead - Oldbury
Some tips for your application 🫡
Show Us Your Strategic Thinking:When crafting your CV and cover letter, highlight your strategic analysis skills. Focus on past experiences where you've effectively assessed market trends or made impactful recommendations. Evidence-based achievements, like improving processes or contributing to significant projects, will help us see your potential for driving corporate strategy at jobr.pro.
Tailor Your Narrative:Don’t just send us a generic application! Personalise your cover letter by connecting your experiences and aspirations to jobr.pro’s mission and goals. We love seeing candidates who genuinely understand what we do; share how your vision aligns with ours and what you can bring to the table.
Highlight Relevant Academic Credentials:In your CV, make sure to showcase your academic background, especially if you have qualifications in business, economics, or analytics. We appreciate candidates who can back up their skills with relevant degrees or certifications, so don’t be shy about flaunting those achievements!
Utilise Professional Language:While we want you to be yourself, remember that corporate strategy roles demand a level of professionalism in communication. Use clear and concise language in your application materials, ensuring that your ideas come across as well-structured and sophisticated. It’s all about making a great impression right from the written application stage!
How to prepare for a job interview at jobr.pro
✨Master the Numbers
Corporate strategy often involves data analysis and financial forecasting. Brush up on your quantitative skills, and be prepared to handle case studies or numerical problems during the interview. We might get questions about how to approach market trends or assess the performance of a hypothetical company — so practice these scenarios!
✨Know Your Frameworks
Familiarity with strategic frameworks like SWOT, PESTLE, or Porter’s Five Forces can set you apart. We should be ready to discuss how we’d apply these tools to real-world business situations — maybe even relating them to jobr.pro. This shows we’re not just theory-happy but can articulate our practical application.
✨Engage in Strategic Conversations
In a full-time role like this, it’s crucial to show that we're engaged and informed about current trends in the industry. Keep up with major news and prepare to discuss how recent developments could impact strategic decisions at jobr.pro. This will demonstrate our passion and proactive approach to the field.
✨Showcase Relevant Experience
Whether through internships or projects, we should highlight any experience that relates to corporate strategy. Have specific examples ready to talk about how we’ve contributed to strategic growth or improvements. It's about showcasing our unique journey and how it will bring value to jobr.pro.
