At a Glance
- Tasks: Welcome visitors and manage meeting rooms in a vibrant office environment.
- Company: Join Portico, a leading hospitality provider in the energy sector.
- Benefits: Enjoy competitive salary, holiday allowance, and exclusive discounts.
- Other info: Great training opportunities and a supportive work culture.
- Why this job: Be the face of exceptional service and thrive in a dynamic team.
- Qualifications: Bring your customer service passion and multitasking skills.
The predicted salary is between 32000 - 32000 £ per year.
Portico is looking for a polished, people focused Reception and Hospitality Host (Receptionist) to join our close knit team based at the city offices of a leading energy company. This is a role for someone who thrives in a busy, multi tasking environment and takes pride in delivering a seamless, high quality front of house experience. You’ll be the first point of contact for visitors and clients, providing a warm welcome and ensuring every interaction reflects the exceptional service standards Portico is known for.
Key Responsibilities
- Deliver a professional meet and greet service for all visitors
- Manage a suite of 16 meeting rooms, ensuring smooth daily operations
- Handle courier deliveries, post, and general administrative tasks
- Order and maintain stock levels across reception and office supplies
- Manage permits and coordinate with internal teams
- Replenish and maintain coffee machines
- Maintain the upkeep of related back of house areas
- Present food for meetings, and ensuring proper food handling procedures
- Work collaboratively with on site service providers, including our hospitality partner
Hours: 40 hours per week, shifts from 08:30am – 5pm (occasional 07:30am – 4pm shifts)
Salary: £32,000
Qualifications
- We’re looking for someone who brings confidence, positivity, and genuine customer service passion.
- Previous experience in a front facing role – ideally front of house or reception
- Comfortable working in a fast paced, multi tasking environment
- Strong understanding of what excellent service looks like
- Good level of technology literacy
- Able to work independently and as part of a team
- Professional, proactive, and always ready to go the extra mile
Please note that this role involves some manual handling such as moving tables, chairs and partition walls for meeting room set ups. Candidates should only apply if they feel comfortable with the physical elements of the role.
Additional Information
- Competitive holiday allowance
- Pension contributions
- Life insurance
- Enhanced annual leave
- Recommend a Friend Bonus Scheme
- Thank you voucher scheme.
- 24-hour confidential helpline for employees, providing counselling & information services.
- Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
- Our Training Academy provides excellent training and development opportunities for our people.
StudySmarter Expert Advice🤫
We think this is how you could land Reception and Hospitality Host in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like jobr.pro. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to jobr.pro
Don't be shy about reaching out to jobr.pro directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Reception and Hospitality Host in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about jobr.pro and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at jobr.pro
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
