At a Glance
- Tasks: Create amazing member experiences while driving sales and retention at Everlast Gyms.
- Company: Join Everlast Gyms, part of the ambitious Frasers Group.
- Benefits: Gain valuable experience in a fast-paced, customer-focused environment with career progression.
- Other info: Flexible hours, including weekends, and a supportive team culture await you.
- Why this job: Be a brand ambassador and make a real impact on members' fitness journeys.
- Qualifications: Passion for fitness and strong communication skills are essential.
The predicted salary is between 22000 - 26000 £ per year.
The Role
As a Sales Host, you'll be responsible for creating outstanding member experiences while driving membership growth and retention within the club. You'll act as a brand ambassador, supporting the club's commercial goals while delivering exceptional service to every member, guest and prospect.
Membership Sales & Retention
- Deliver exceptional experiences that convert prospects into members
- Drive membership sales, renewals, upgrades and secondary spend opportunities
- Conduct tailored club tours based on individual fitness goals and needs
- Use effective questioning, rapport building and objection handling techniques
- Follow up enquiries and leads to maximise membership conversion
- Build strong relationships with members to improve retention and engagement
- Support the delivery of club sales and retention targets
Customer Experience
- Provide a friendly, professional and welcoming environment for all members and guests
- Handle member queries and concerns efficiently and professionally
- Promote the products, services and fitness solutions available within the club
- Actively support club initiatives, events and member engagement activities
- Represent the Everlast Gyms brand with energy and professionalism
Operational Excellence
- Support the day-to-day operation of the club
- Act as a key holder when required
- Maintain high standards of cleanliness, presentation and safety
- Support gym floor standards and member-facing areas
- Assist with gym resets and operational tasks where required
- Utilise membership and CRM systems effectively to manage enquiries and member information
Team Contribution
- Work collaboratively with the wider club team to achieve business goals
- Support national campaigns, challenges and initiatives
- Contribute to a positive and engaging club culture
- Take ownership of personal performance and development
Qualifications
What We're Looking For
Essential
- Passion for fitness, customer service and sales
- Strong communication and relationship-building skills
- Positive, confident and outgoing personality
- Target-driven mindset with a desire to achieve results
- Strong organisational and administration skills
- Ability to work independently and as part of a team
- Flexible approach to working hours, including weekends and Bank Holidays
Desirable
- Previous experience in sales, hospitality, retail, leisure or customer service
- Experience working toward sales or performance targets
- Knowledge of membership sales or customer retention principles
- Experience using sales, booking or membership systems
Additional Information
Everlast Gyms is part of Frasers Group, one of the UK's most ambitious retail and fitness businesses. We're committed to creating exceptional fitness experiences while investing in our people, helping them develop rewarding careers within fitness, sales and club management. Whether you're starting your career or bringing previous sales experience, this is an opportunity to develop your skills in a fast‑paced, customer‑focused environment where performance and progression are genuinely recognised. To succeed with us, you'll embody our principles: Think Without Limits, Challenge yourself, embrace opportunities and continuously improve. Own It and Back Yourself, Take responsibility, deliver results and make a positive impact every day. Be Relevant, Create meaningful experiences for our members, colleagues and communities.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Host / Member Consultant - Everlast Gyms in Kettering
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Sales Host / Member Consultant - Everlast Gyms at jobr.pro, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including jobr.pro. Tailor your message to explain why you’re drawn to them and how you can contribute as a Sales Host / Member Consultant - Everlast Gyms. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Sales Host / Member Consultant - Everlast Gyms in Kettering
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for jobr.pro:When writing your cover letter, make sure to tailor your message specifically for jobr.pro. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at jobr.pro
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show jobr.pro that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show jobr.pro that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with jobr.pro’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
