Fleet Administration Specialist

We are looking for a detail-oriented and proactive Fleet Administration Specialist to join our team. You will play a key part in our fleet operations by managing essential vehicle administration, including processing PCNs, handling registration documentation, coordinating total loss claims, and managing safety recall notices. This role requires high focus and accuracy, consistent attention to detail and excellent organizational skills. We are looking for someone who takes pride in precision, manages their time effectively, and collaborates seamlessly with the wider team.

Location: Based in our London office 5 days a week

Hours: Mon-Fri, 9-5:30 with a great team dynamic.

What you'll do

• PCN Management: Dealing with inbound postal and digital PCNs, logging and processing them quickly and efficiently. Problem solving on PCN queries to resolve issues smoothly for drivers.
• Vehicle Documentation: Ensure all vehicle records and registration documents are accurately maintained, updated, and securely archived or disposed of when necessary.
• Insurance & Total Loss Co‑ordination: Seamlessly guide vehicles through the total loss administrative process from start to finish. Compile regular, insightful reports for key stakeholders in meetings to keep everyone aligned.
• Safety Recalls: Monitoring manufacturer safety recalls across the fleet. Communicates these to the right people and ensuring the necessary vehicle fixes are completed and that drivers receive the right support.
• Team Support: Cross‑departmental teamwork helping investigate queries, prepping vital vehicle documents, and tackling data‑entry tasks. Assist with various logistical challenges and administrative tasks as they pop up.

What you'll need

The Essentials (Required):

• Admin Pro: Proven experience in a data‑entry or administrative role where you thrived on precision.

The Nice‑to‑Haves (Desirable):

• Fleet Savvy: Bonus points if you already have experience in a vehicle or fleet administration role.
• Organization Guru: A knack for juggling multiple tasks without dropping the ball.
• Top‑Tier Communicator: Excellent written and verbal communication skills.
• Self‑Starter: The ability to work independently, take initiative, and hit the ground running with minimal supervision.
• Precision‑Driven: An absolute commitment to accuracy (you spot the details others miss).

As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.