At a Glance
- Tasks: Manage experian.co.uk, optimising customer journeys and landing pages for better conversion.
- Company: Experian is a leading global information services company focused on data-driven insights.
- Benefits: Enjoy a great compensation package, discretionary bonus, and 25 days annual leave plus bank holidays.
- Other info: This is a hybrid role with 40% office base.
- Why this job: This role shapes customer interactions and balances commercial outcomes with regulatory requirements.
- Qualifications: Experience in managing customer-facing websites in regulated environments and building optimisation roadmaps.
The predicted salary is between 60000 - 80000 £ per year.
Why this role is important to us
For many customers, experian.co.uk is their first interaction with our brand, making it a critical driver of engagement, acquisition and long-term value. Operating within a regulated environment, it's essential that the website not only performs commercially but also meets governance, compliance and brand standards. This role is important for shaping how we improve customer journeys, collaborate across partners and deliver a clear, prioritised roadmap that balances customer needs, commercial outcomes and regulatory requirements.
Work that matters – What you'll do
- Manage experian.co.uk, ensuring it performs against commercial, customer and regulatory goals
- Improve optimisation of journeys and landing pages to improve conversion and customer experience
- Build and manage a clear, prioritised optimisation roadmap in consideration of business goals
- Collaborate with Product, Paid Media, Compliance, UX and Development teams to deliver improvements
- Lead delivery from idea through to implementation, testing and performance analysis
Qualifications - What you'll need to bring to the role & Experian
- Experience managing and optimising customer-facing websites, in a regulated environment
- Experience building and delivering roadmaps while balancing commercial, technical and compliance needs
- Experience with CRO, customer journeys and data-led optimisation
- Demonstrated experience collaborating with multiple partners to influence and promote outcomes
- Operate at both strategic and hands‑on levels
More about you
- Management skills with a collaborative mindset
- Organised and able to manage competing demands
- Experience with CMS platforms and working with development teams
- Understanding of SEO, experimentation and workflow tools such as Jira (desirable)
Additional Information
- Hybrid role – 40% office base
- Great compensation package and discretionary bonus plan
- Core benefits include pension, BUPA healthcare and more
- 25 days annual leave plus bank holidays
Experian is also proud to be an Equal Opportunity and affirmative action employer. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
Website & Optimisation Manager in City of Westminster employer: jobr.pro
Experian offers a competitive benefits package including BUPA healthcare and a pension scheme. Located in a dynamic environment, the team focuses on enhancing customer engagement through data-driven strategies. Join a company committed to equal opportunity and inclusivity.
