At a Glance
- Tasks: Provide technical support for Wealth Management platforms and resolve user issues.
- Company: Join a diverse team at Evelyn Partners in Liverpool, focused on innovation.
- Benefits: Enjoy competitive salary, private medical insurance, and a generous holiday package.
- Other info: Hybrid working model with a commitment to diversity and inclusion.
- Why this job: Make a real impact in Wealth Management while developing your technical skills.
- Qualifications: Experience in Wealth Management and strong problem-solving skills required.
The predicted salary is between 40000 - 45000 £ per year.
What will you be doing? We’re seeking a talented individual to join our team in Liverpool, which is responsible for focusing on the operational support of our Core Wealth platforms and the associated users of these. Working closely with both business stakeholders and our third party platform providers, the role develops a deep understanding of how the systems work, to provide technical support in investigating and resolving issues, and triaging requests.
Responsibilities
- Level 2 technical support of our core Wealth Management platforms
- Work with our suppliers and internal development teams in incident, request, and change management processes
- Prioritising technical issues based on impact and urgency while managing a queue of incidents and requests, ensuring work notes are maintained
- Provide support for application configuration, releases and upgrades.
- Problem analysis and resolution for application problems, in conjunction with the business users and third party suppliers where necessary.
- Participation in testing and release management.
Qualifications
- Previous experience of working in Wealth Management or similar with an understanding of Portfolio management suites and trading platforms
- Previous experience in an Application Support role or similar
- Proficient IT skills in core Microsoft Office systems
- Previous experience / awareness of SQL, Rest API, JIRA, and Confluence
- Analytical way of thinking along with an eye for detail and be a first-class problem solver
- Delivery focused, able to multi-task and very much a team player
Desired:
- Knowledge of key applications such as Iress, Avaloq, Fidessa would be highly desirable
Additional Information
As a colleague here at Evelyn Partners you will have access to benefits that include:
- Competitive salary
- Private medical insurance
- Life assurance
- Pension contribution
- Hybrid working model (role dependant)
- Generous holiday package
- Option to purchase additional holiday
- Shared parental leave
We are proud to value the differences that a diverse workforce brings, representative of society and our clients. At Evelyn Partners we have a wide range of highly active employee resource groups and we're delivering multiple diversity, equity and inclusion initiatives across the organisation. It is our commitment to provide a workspace where all colleagues, regardless of identity, background, or circumstance, feel respected as individuals and feel that they can achieve their full potential and work in a safe, supportive, and inclusive environment. We are happy to make any reasonable adjustments to accommodate for your needs throughout the application process. Please let your Recruiter know.
Wealth Platform Support Analyst in City of Westminster employer: jobr.pro
Evelyn Partners is an exceptional employer located in Liverpool, offering a dynamic work environment that prioritises employee growth and inclusivity. With a competitive salary, comprehensive benefits including private medical insurance and a generous holiday package, we foster a culture of collaboration and support, ensuring that every team member can thrive and contribute meaningfully to our Wealth Management operations.
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We think this is how you could land Wealth Platform Support Analyst in City of Westminster
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We think you need these skills to ace Wealth Platform Support Analyst in City of Westminster
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