At a Glance
- Tasks: Manage customer accounts, collect payments, and resolve disputes efficiently.
- Company: Join a leading brand known for its supportive culture and career growth.
- Benefits: Competitive salary, discounts on food and drinks, and mental health support.
- Other info: Enjoy excellent training opportunities and a chance to earn bonuses for referrals.
- Why this job: Make a real impact while developing your skills in a dynamic environment.
- Qualifications: Experience in credit management and strong communication skills are preferred.
The predicted salary is between 30000 - 40000 £ per year.
As a Credit Controller you will be dealing with incoming calls and emails, releasing orders for delivery, daily contact with customers and field-based personnel, collection of payment to enable orders to be released, allocating cash correctly and in a timely fashion.
Your role as a Credit Controller includes:
- Controlling your own ledger and ensuring overdue debt is escalated quickly to avoid unnecessary risk and potential write offs.
- Collection and allocation of payments.
- Releasing orders within scheduled timeframes and to deadline.
- Dealing with disputed invoices as well as liaising with the legal team on irrecoverable debt.
- Day to day administration support e.g. copy invoices, statements, customer accounts etc.
- Dealing with telephone and email queries quickly and efficiently.
- Building excellent relationships with customers as well as peers in other departments.
- Use of online platforms such as Procure Wizard.
- Putting together weekly Excel reports to send to the Sales Development Managers on overdue debts.
- Supporting colleagues to help cover tasks periodically.
What you’ll bring:
- Good credit management experience desirable.
- Ability to work well under pressure & in a changing environment.
- Able to meet deadlines and performance targets as set out by the SLT.
- Excellent attention to detail.
- Excellent communication and customer service skills.
- A strong team player with excellent planning and organisation skills.
- Proactive and methodical.
- Good excel skills and familiar with windows applications.
Additional Information:
We’re all about rewarding our team’s hard work, that’s why you’ll receive a competitive salary, pension contribution as well as:
- The chance to further your career across our well-known brands.
- Discount of 33% for you and 15% for your loved ones on all of our brands.
- Free employee assistance program – mental health, well-being, financial, and legal support.
- Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels.
- Refer a friend – earn £1,500 for referring someone who is placed.
- Wagestream – access your wage before payday.
- Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with three mobile along with many more.
Credit Controller - 12 month FTC in Bury St Edmunds employer: jobr.pro
As a Credit Controller at our company, you will thrive in a supportive and dynamic work environment that values your contributions and fosters professional growth. With competitive salaries, extensive training opportunities, and generous discounts across our renowned brands, we prioritise employee well-being and development. Join us to build meaningful relationships with customers while enjoying a culture that celebrates teamwork and success.
