At a Glance
- Tasks: Be the go-to person for customer service, managing relationships and ensuring top-notch delivery.
- Company: Join Arvato, a leader in customer experience with a vibrant team culture.
- Benefits: Enjoy competitive pay, career growth, and a supportive work environment.
- Other info: Dynamic role with opportunities to collaborate across teams and develop your career.
- Why this job: Make a real difference by enhancing customer satisfaction and driving service improvements.
- Qualifications: Strong communication skills and a knack for problem-solving are essential.
The predicted salary is between 30000 - 40000 £ per year.
Arvato is looking for a Customer Service Delivery Specialist to join our team at Hams Hall, Coleshill – Birmingham.
You will act as the key link between customers, internal teams and operations, ensuring service commitments are met and improvements are driven.
The role focuses on managing client relationships, monitoring KPIs and SLAs, investigating issues, coordinating with teams and delivering insightful reports.
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Customer Experience & Service Delivery Lead in Birmingham employer: jobr.pro
At jobr.pro, we pride ourselves on being an excellent employer by fostering a flexible and culturally diverse work environment in Exeter. Our commitment to personal development ensures that employees have ample opportunities for growth while enjoying attractive benefits, making it a rewarding place to advance your career in the transport infrastructure sector.
