Senior Specialist, Product Management - 12 Month Fixed Term Contract

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Mastercard is a global technology company powering economies and enabling the digital movement of money at scale. Mastercard operates one of the world’s most secure payment networks, connecting businesses, financial institutions, and consumers across 200+ countries and territories. Mastercard Send enables fast, secure, and seamless domestic and cross-border person-to-person funds transfers, business and government disbursements, and a number of types of funds transfers.

We are seeking a Senior Specialist, Product Management for a one-year fixed-term contract reporting to the Director of Send Standards Compliance. This role sits within the Mastercard Send Standards & Compliance team, part of the Global Send Product organization. The team defines, maintains, and enforces money transfer standards for Mastercard Send. This role will play a key part in strengthening compliance controls, improving data quality, and ensuring consistent application of Send standards across the network. This is a highly collaborative, global role requiring close partnership with regional and global Send teams, as well as Legal, Regulatory, Franchise, and Compliance.

Key Responsibilities

• Design and implement automated capabilities to detect, monitor, and address non-compliance with Send program standards
• Partner with cross-functional stakeholders to develop and deploy network controls that enforce compliance with Mastercard rules and data standards
• Analyze transaction and customer data to identify compliance gaps, improve data integrity, and drive actionable insights
• Lead the rollout of network controls, ensuring transactions contain required data elements and are properly structured
• Contribute to both short-term enhancements and long-term strategy for Send standards enforcement and control frameworks
• Support broader Mastercard Send product initiatives and continuous improvement efforts
• Represent Mastercard in customer engagements and industry forums, as needed
• Respond to internal and external inquiries related to Send standards and controls
• Promote awareness and adoption of upcoming global Send standards and publications
• Identify opportunities to simplify and streamline Mastercard Send data standards

All About You

The ideal candidate is a detail-oriented, analytically driven professional who thrives in a fast-paced, global environment. They demonstrate strong ownership and intellectual curiosity, with a proven ability to translate complex data and business requirements into clear, actionable outcomes.

Required Qualifications

• Strong proficiency in SQL or Python, along with advanced Excel techniques, with a demonstrated ability to leverage these tools to support data-driven decision-making
• Strong analytical and problem-solving skills, with the ability to interpret complex datasets and generate actionable insights
• Exceptional attention to detail, with the ability to identify patterns, inconsistencies, and risks
• Ability to quickly learn new domains and adapt in a fast-paced, evolving environment
• Self-starter with strong ownership, accountability, and results orientation
• Proven ability to manage multiple priorities and shifting demands efficiently
• Strong communication skills, with the ability to simplify complex concepts for diverse audiences
• Demonstrated ability to build relationships and influence cross-functional stakeholders
• Fluency in English
• Bachelor’s degree
• Ability to collaborate across global time zones

Preferred Qualifications

• Knowledge of Mastercard Single Message System (SMS), Dual Message System (DMS), and associated specifications
• Familiarity with Mastercard Send and/or real-time payments ecosystems
• Experience working effectively in global environments
• Hands-on experience using Microsoft Power BI for data analysis, dashboard development, report creation, and data visualization

Corporate Security Responsibility

• Abide by Mastercard’s security policies and practices
• Ensure the confidentiality and integrity of the information being accessed
• Report any suspected information security violation or breach
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.