At a Glance
- Tasks: Provide first-line support and assist customers via phone and email.
- Company: Join a supportive team at JobMatcha, working on a high-profile TfW contract.
- Benefits: Opportunity for permanent position after 6 months and a collaborative work environment.
- Other info: Perfect for those looking to kickstart their career in tech support.
- Why this job: Gain valuable helpdesk experience while making a difference in customer support.
- Qualifications: Previous helpdesk experience and strong IT skills required.
The predicted salary is between 25000 - 30000 £ per year.
JobMatcha is seeking a Helpdesk Administrator based at the Waterton Training Centre in Bridgend, UK. This role involves providing first-line support, logging service requests, and assisting customers via phone and email.
The ideal candidate will possess previous helpdesk experience, strong IT skills, and excellent communication abilities. This is a 6-month temporary contract with the possibility of turning permanent, offering a supportive team environment and opportunities on a high-profile Transport for Wales contract.
We think you need these skills to ace Helpdesk Administrator — Temp-to-Perm, 40h, TfW Contract
First-Line Support
Service Request Logging
Customer Assistance
Phone Communication
Email Communication
Helpdesk Experience
IT Skills
