At a Glance
- Tasks: Provide first-line helpdesk support and manage service requests efficiently.
- Company: Join VINCI Facilities, a leader in facilities management.
- Benefits: Earn £13.45 per hour with potential for permanent role and career growth.
- Other info: Enjoy a dynamic work environment with a supportive team.
- Why this job: Be the go-to person for customer support and make a real difference.
- Qualifications: Organised, customer-focused, and ready to tackle challenges.
The predicted salary is between 13.45 - 13.45 £ per hour.
Location: Waterton Training Centre, Waterton Industrial Estate, Bridgend
Pay Rate: 13.45 per hour
Contract: 6 Months (Temp to Perm Opportunity)
Hours: 40 hours per week
Start Date: 13th July 2026
We are currently recruiting for a Helpdesk Administrator to join our client VINCI Facilities. This is an excellent opportunity for an organised and customer-focused administrator looking to join a well-established facilities management team, with the potential to secure a permanent position.
Key Responsibilities
- Providing first-line helpdesk support to internal and external customers.
- Logging, updating and tracking service requests accurately.
- Responding to customer enquiries via telephone and email.
- Allocating jobs and monitoring progress through to completion.
- Maintaining accurate records using internal systems.
- Producing reports and completing general administrative duties.
- Supporting the wider facilities management team as required.
Essential Skills
Helpdesk Administrator in Bridgend employer: JobMatcha
VINCI Facilities is an exceptional employer that values its employees by fostering a supportive and collaborative work culture at the Waterton Training Centre in Bridgend. With a focus on professional development, employees are encouraged to grow their skills while enjoying competitive pay and the potential for permanent roles. The company prioritises customer service excellence, making it a rewarding environment for those passionate about helping others.
