Partnership Lead in Birmingham

Established in 1998, Joblogic is the UK’s #1 Field Service Management (FSM) software platform. We are a global business with offices in the UK, Pakistan, and Vietnam. Since our management buy-out in 2013, we have grown from ~£500K ARR to ~£35M+ ARR and expanded our team from 11 to 500+ people. Recently, we secured a strategic growth investment from Vista Equity Partners — a global technology investor specialising in enterprise software. This investment includes over £100 million in new primary capital and will fuel our next phase of growth by accelerating our AI-first roadmap, expanding our platform into CAFM (Computer-Aided Facilities Management) capabilities, and supporting our expansion across Europe and beyond.

Joblogic provides software to service contractors who install and maintain the built environment. Our platform helps businesses streamline operations, improve profitability, ensure compliance, and achieve rapid growth. With over 100,000 users across industries including HVAC, plumbing, electrical maintenance, facilities management, and building fabric maintenance, we are entering a new era of intelligent automation, predictive maintenance, and data-driven decision‑making for service firms.

Role Summary

You’ll own three go-to-market motions: Referral & Reseller (channel pipeline and ARR), Technology (ISV and integration partnerships), and Market Expansion (G-Cloud, procurement frameworks, analyst relations). You’ll report directly into the CRO, work across Sales, Marketing, and Product, and operate across Joblogic Core (FSM), Invida (CAFM), and our acquired brands. This is a revenue-owning role. You’ll carry a partner-sourced ARR target from Q2 with a ramp in place.

What You’ll Do

• Build the partnerships function
  • Design Joblogic’s partner programme from scratch — commercial framework, partner tiers, activation criteria, and go-to-market motions
  • Create the commercial infrastructure: partner agreement templates, deal registration, MDF budget framework
  • Define what a good partner looks like and what activation means in practice
• Referral & Reseller
  • Identify, approach, and sign referral and reseller partners with genuine pipeline potential
  • Own the partner-sourced ARR number — not pipeline created, not partners signed, closed ARR
  • Manage the full partner lifecycle including offboarding underperformers
  • Build ISV and integration partnerships that extend Joblogic’s value proposition
  • Work with Product and Engineering to define how technology partnership requests get evaluated and prioritised
  • Identify integration opportunities that reduce churn and increase stickiness
• Market Expansion
  • Explore and pursue G-Cloud and procurement framework routes to market
  • Build relationships with relevant analyst communities
  • Identify channel opportunities in adjacent markets and buyer communities
• Internal alignment and co-sell
  • Establish and hold Sales to a co-sell SLA — partner leads followed up within agreed timeframes
  • Build visibility of partner-sourced pipeline in HubSpot so attribution is clean from day one
  • Operate with influence, not authority — Sales, Marketing, and Product are stakeholders, not reports
• Exec and board reporting
  • Report partner-sourced ARR, activation rates, and programme health to the CRO
  • Frame partnership value in commercial terms — revenue, coverage, strategic fit — not relationship health scores
  • Present at exec and board level as the programme matures

How You’ll Be Measured

• Partner-sourced closed ARR against quarterly target
• Partner activation rate — signed partners generating pipeline vs. total signed
• Deal registration pipeline volume and conversion
• Number of partners signed and activated within 90 days
• Co-sell SLA adherence with Sales
• Programme milestones: commercial framework live, HubSpot attribution active, MDF structure agreed

What You Bring; Must-have

• You have built or led a partnerships function — not just contributed to one
• You have personally signed commercial partner agreements and managed them through to activation
• You can evidence a pipeline or ARR contribution you have personally owned and reported on
• You have managed the full partner lifecycle including offboarding underperformers
• Active HubSpot user who manages and reports partner pipeline in the CRM
• You understand co-sell mechanics operationally — not just conceptually
• You use AI tools daily and can describe specifically what you’ve built or automated with them
• Experience in a PE-backed or high-growth SaaS environment
• Comfortable with ambiguity, quarterly accountability, and building without mature infrastructure

Strongly preferred

• Background in UK SaaS businesses at £10M–£60M ARR — close enough to our stage to have relevant scar tissue
• Experience with deal registration and MDF budget management
• G-Cloud or procurement framework experience
• Familiarity with FSM, CAFM, trades, or SME vertical SaaS — Xero, Sage, COINS, or similar buyer profiles
• Former AE or Account Manager who moved into partnerships — strong commercial instincts and CRM discipline

What We’re Looking For

• Ownership language — you say “I built”, “I signed”, “I owned the number”, not “we supported the programme”
• Commercial framing — you measure yourself in ARR and pipeline, not meetings held or partners signed
• Builder mentality — you’re energised by building from scratch, not managing a mature programme
• Operational AI use — you’ve built workflows or automations, not just experimented
• Influence without authority — you know how to hold internal teams accountable without a reporting line
• PE environment fit — you understand quarterly cadence, investor-grade reporting, and what 'good’ looks like at a Vista-backed business

Joblogic Values

• Respect — We treat colleagues, partners, and customers with professionalism and empathy.
• Obsession with Customers — We focus on solving real operational problems and delivering meaningful value.
• Accountability — We take ownership of outcomes and hold ourselves to high standards.
• Rethink Tomorrow — We embrace innovation and continuously improve.

Why This Role Matters

Joblogic has commercial relationships. It doesn’t have a commercial partner programme. With ARR growth targets that require multiple pipeline sources, partner-sourced revenue is an identified gap in our GTM architecture. The CRO is building the commercial function from arrival. This hire is part of the founding commercial layer. You will define how Joblogic generates revenue through partners, shape the go-to-market architecture, and do it with the backing of a PE-funded SaaS business on the path to becoming one of the UK’s fastest growing software companies.