At a Glance
- Tasks: Lead a vibrant team, drive sales, and create an unforgettable shopping experience.
- Company: Join a dynamic brand committed to quality and authentic connections.
- Benefits: Enjoy a generous uniform allowance, staff discounts, and paid mental health days.
- Other info: Opportunities for growth and learning in a diverse environment.
- Why this job: Be part of a fun, inclusive culture while developing your leadership skills.
- Qualifications: Proven experience in retail management and a passion for customer service.
The predicted salary is between 25650 - 31350 £ per year.
We are seeking a passionate and experienced Retail Business Manager (Store Manager) to lead our Smith Street store.
This full-time role is responsible for delivering operational excellence, fostering team culture, and providing an elevated guest experience that reflects our commitment to quality, intentional simplicity, and authentic connection.
Why we will love you
To be successful in this role, you will have the ability to meet sales targets and have proven experience leading and motivating a team.
You will be able to deliver highly engaging customer service, with strong communication and time management skills.
We are searching for someone with strong reporting skills, who is enthusiastic and welcoming to feedback.
You will also possess a clear understanding of the Assembly Label values and product range.
You will be leading a team of retail stylists so will have the ability to provide staff training and development, focusing on individual opportunities leading to a positive and engaged store culture.
Through your proven experience, you will show us a keen understanding of both local and international fashion markets.
You will need to be available to work public holidays, weekends and key retail seasons.
What's in it for you?
- Fantastic opportunity for learning, growth and development.
- The clothes! Our team members receive a generous uniform allowance.
- Family and friends staff discount.
- 12 weeks paid parental leave.
- Quarterly paid mental health day.
- An inclusive, fun and diverse team culture.
Responsibilities
- Driving sales to deliver weekly/monthly/annual sales and margin targets.
- Constantly delivering a high level of customer service to ensure brand loyalty and repeat business.
- Upholding Assembly Label's retail operational standards and procedures while leading your team by an exemplary personal standard.
- Working alongside the National Retail Manager, State Manager and Assistant Business Manager to ensure the store's data integrity and loss prevention strategies are executed in line with business targets.
- Provide consistent training and development for all staff while creating a positive and engaging store culture.
- Nurture internal relationships with other departments and stakeholders of the business.
- Maintaining the highest level of personal and store presentation standards.
- Seasonally engage with the Operations and Design teams ensuring a well-defined understanding of the product range in store.
We encourage applications from people of all backgrounds and underrepresented groups who reflect our wonderfully diverse community.
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Retail Business Manager employer: Jobless
At OX Tools, we pride ourselves on fostering a vibrant and supportive team culture that empowers our employees to thrive. As a Product Director, you will not only lead innovative product strategies but also benefit from flexible hybrid working arrangements, generous holiday allowances, and ample opportunities for personal and professional growth within a dynamic global brand. Join us in our relentless pursuit of excellence and be part of a company that values passion, design, and the relentless pursuit of innovation.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Business Manager
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Jobless, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Jobless!
We think you need these skills to ace Retail Business Manager
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Jobless, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Jobless and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Jobless that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Jobless
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
