At a Glance
- Tasks: Lead and maintain the Quality Management System to enhance fertility services.
- Company: Join TFP, a pioneering fertility clinic with over 33 years of expertise.
- Benefits: Enjoy competitive salary, generous holiday, and a dual contribution pension scheme.
- Other info: Flexible working with one day from home and excellent career growth opportunities.
- Why this job: Make a real difference in people's lives by improving fertility health.
- Qualifications: Degree or equivalent experience in quality management and healthcare.
The predicted salary is between 40500 - 49500 £ per year.
At TFP we offer all our patients the care, understanding and expertise that help to bring dreams to life. We are passionate about what we do, which reflects our commitment to creating lives and changing lives. We are looking for brilliant minds and passionate hearts to help us shape the future of fertility health. Our mission is to use technology to provide parents with a memorable best-in-class fertility journey that leads to the best outcome – starting a family! Science research and innovation are key to how we work and have led to us pioneering fertility treatment for more than 33 years. Many of our clinicians are internationally renowned specialists and we regularly share knowledge across our clinics to further improve our success.
The Role
We are seeking an enthusiastic and proactive individual who will be responsible for leading and maintaining the Healthcare Quality Management System (QMS) at the TFP Simply clinic and associated satellites. You will be responsible for implementing a robust quality system to continually improve the quality and effectiveness of the service provided in accordance with the conditions of the Human Fertilisation and Embryology Authority (HFEA) and other relevant regulatory bodies. These conditions must also comply with the guidance on good practice as set out in the HFEA’s Code of Practice and all relevant clinical and laboratory directives.
The role includes responsibility for:
- TFP Simply Incident management
- Non-conformances
- User satisfaction
- Internal and external auditing systems
- KPI / Objective monitoring
- Assistance with TFP Simply complaint handling
- Implementation of the continual improvement processes for this clinic
You will be a valued member of the TFP Simply management team and a champion of all things Quality. In terms of the wider TFP Group, you will also be a member of the TFP quality team working on Group level projects and initiatives.
This is a full-time position (37.5 hours per week) with 1 day per week from home.
The Location
Thames Valley Fertility (TVF) was established in 2017, and due to the passion, expertise and reputation of our team, has already grown into a leading fertility clinic. Providing treatment to both NHS and private patients, TVF performs approximately 400 fresh cycles and 400 frozen cycles per year. Offering a full suite of treatment and diagnostic services, including PGT. Conveniently located on the outskirts of Maidenhead, adjacent to junction 8/9 of the M4, there is ample free parking for staff and patients at the front of the building.
Requirements
Key Responsibilities:
- Establishing and managing quality, risk and governance strategies within the clinic and its satellites
- Maintaining the HFEA licence
- Developing and monitoring the quality policy, quality objectives and quality indicators
- Internal and external auditing, user satisfaction and complaints management
- Incident management: investigation, corrective and preventative actions
- Training, communicating, monitoring and motivating all staff to support the QMS
Qualifications and Training:
- Degree or equivalent post graduate diploma and/or experience
- Recognised management qualification and/or healthcare experience
- Using and managing Quality Management Systems and Risk Management processes and practice, including risk assessment and incident investigation
- Conducting and preparing for audit
- Experience in using QMS software
- Document control experience
- Proven competency in managing complaints
- Background in developing policies and procedures
- Skilled in project management
- Experience of working within a complex organisational environment
Location: TFP Thames Valley Fertility - Maidenhead
Hours: Full Time (37.5 Hours per week, Monday to Friday, 1 work from home day per week)
Salary: Competitive (Experience dependent)
Pension: Dual Contribution scheme
Holiday Entitlement: 27 Days + Bank holidays (pro rata)
Quality Manager in Maidenhead employer: Jobless
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StudySmarter Expert Advice🤫
We think this is how you could land Quality Manager in Maidenhead
✨Get Involved with Local Health Initiatives
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✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
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Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Jobless.
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We think you need these skills to ace Quality Manager in Maidenhead
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Jobless.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Jobless.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Jobless. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Jobless. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Jobless
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Jobless’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
