At a Glance
- Tasks: Evaluate and process pet insurance claims while providing top-notch support to pet parents.
- Company: Join Lassie, the InsurTech company revolutionising pet insurance in the UK.
- Benefits: Hybrid work model, competitive salary, and a chance to make a real difference.
- Other info: Exciting opportunity to grow with a dynamic company from the ground up.
- Why this job: Be part of a mission-driven team ensuring pets get the care they deserve.
- Qualifications: Experience in claims handling or animal care is a plus; organisational skills are key.
The predicted salary is between 27000 - 33000 £ per year.
- Join
- Lassie
- , the Insur Tech company taking the UK pet market by storm! We’ve just secured a whopping
- $ 75 million in Series C funding
, and we’re on a mission to provide the best pet insurance solutions out there.
Our goal?
To ensure every furry friend gets the care they deserve, and their owners get peace of mind.
As we recently launched in UK, we’re looking for a
Claims Handler to join our London team. This is your chance to be part of a growing, mission-driven company from the very beginning.
This position is based in London, where we apply a hybrid work model (2-3 days in the office) with the opportunity to work from home.
You’ll be reporting directly to the UK Country Manager and Head of Customer Success & Claims.
Tasks
Are you detail-oriented, empathetic, and passionate about helping pets and their owners?
As a Claims Handler, you’ll ensure our customers experience seamless support when they need it most.
You’ll process claims fairly and efficiently while keeping customer care at the heart of everything you do.
In this role, you will
- Evaluate and process pet insurance claims, ensuring accuracy and fairness.
- Communicate with pet parents, providing clear updates on their claims.
- Collaborate with veterinarians and clinics to gather necessary documentation.
- Support improvements to claims processes for greater efficiency.
- Be an ambassador for our mission to provide top-tier pet care solutions.
Requirements
- Previous experience in claims handling, insurance, or a related field.
- A background as a veterinary nurse or in animal care is a plus.
- Excellent organisational skills and attention to detail.
- Pet lover
- #J-18808-Ljbffr
Claims Handler employer: Jobless
At EDF, we pride ourselves on being an excellent employer that values innovation and collaboration. Our flexible working arrangements empower you to balance your professional and personal life while contributing to meaningful projects that enhance customer experiences. With a strong focus on employee growth and development, we offer numerous opportunities for advancement within a supportive and dynamic work culture.
StudySmarter Expert Advice🤫
We think this is how you could land Claims Handler
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like Jobless). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like Jobless. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Claims Handler
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Jobless.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Jobless. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at Jobless
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Jobless to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at Jobless, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding Jobless's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
