At a Glance
- Tasks: Process transactions, assist members, and maintain a positive branch environment.
- Company: Join Michigan Educational Credit Union, a community-focused financial institution.
- Benefits: Enjoy flexible hours, competitive pay, and a comprehensive benefits package.
- Why this job: Gain valuable experience in finance while making a difference in members' lives.
- Qualifications: High school diploma required; prior experience is a plus but not necessary.
- Other info: Starting pay at $14/hour, with opportunities for growth and development.
Careers At Michigan Educational Credit UnionCurrent job opportunities are posted here as they become available.Reports To: Teller Supervisor, Assistant Branch Manager or Branch ManagerFLSA Status: Non-exemptSummary: To receive and process deposits, checks, payments and other transactions as well as issue money orders, travelers checks and other drafts by performing the following duties.Essential Functions include the following. Other duties may be assigned.Represent the credit union in a manner that maintains and expands positive relations with all members, potential members, and co-workers.Comply with all company policies, procedures and regulations. See Employee Handbook for further details.Providing exceptional member service skills (i.e. knowledge, adaptability, patience, attentiveness, positive communication, time management, and willingness to learn), as well as efficient and accurate transaction processing.Maintaining an adequate cash drawer at all times. Including buying/selling currency from the vault as necessary and balancing your teller drawer throughout the workday.Maintaining the appearance of the teller line, and personal teller window.Maintaining the highest level of confidentiality with all information obtained.Opening and closing branch procedures. Including but not limited to loading check printers, money order machine, stocking printers with paper, turning off personal heaters, opening/closing drive thru lanes, Etc.Assisting other departments as needed. (Home Equity, Credit Cards, Loans, Accounting, Filing, Reception, Marketing, Member Service, Scanning, etc.)Assist with training new tellersAnswering member inquires, consult other departments as needed.Complete and pass BVS training testsRecord and submit CTR/SAR informationOrdering supplies for branch, as well as organizing incoming shipments in the stock room. (stocking paper, supplies, MECU forms etc.)Verify all coin rolls and cash given by members and prepare coin for outgoing shipment.Printing, folding, and stamping daily notices.Process basic Teller transactions. Including but not limited to deposits, withdrawals, loan payments, loan payoffs, loan advances, IRA contributions, charge off payments, fair share payments, night drop transactions.Printing statements, transaction history, termination statements for members.Process verification of depositsProcess foreign checks (Canadian)Process travel notices.Process non-member cashing members checks.Process credit card payments and cash advances.Issue Cedar Point tickets daily and balance monthly.Process address changesProcess drive-thru transactions.Perform other related duties as assigned.Skills:Oral Communication SkillsReading SkillsMember RelationsMember ServiceDiplomacyFilingProfessionalismComputer LiteracyKeyboard SkillsTime ManagementEducation/Experience:High School Diploma or Equivalent. Prior work-related experience helpful but not required.Pay:Starting at $14.00 an hour, negotiable based on experience.Generous benefits package including affordable medical, dental and vision coverage, paid holidays, vacations, 401(k) plan, employer profit sharing contributions and flexible spending accounts. #J-18808-Ljbffr
Teller employer: JobLeads GmbH
Contact Detail:
JobLeads GmbH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Teller
✨Tip Number 1
Familiarise yourself with the services offered by Michigan Educational Credit Union. Understanding their products and member services will help you engage confidently during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Practice your customer service skills. Since the role requires exceptional member service, consider role-playing scenarios with friends or family to enhance your communication and problem-solving abilities.
✨Tip Number 3
Network with current or former employees of Michigan Educational Credit Union. They can provide valuable insights into the company culture and expectations, which can give you an edge in your application process.
✨Tip Number 4
Prepare for potential situational questions related to cash handling and member interactions. Think of examples from your past experiences that showcase your ability to handle transactions accurately and provide excellent service.
We think you need these skills to ace Teller
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Teller at Michigan Educational Credit Union. Highlight your relevant skills and experiences that align with their requirements.
Tailor Your CV: Customise your CV to reflect the skills mentioned in the job description, such as member service skills, time management, and professionalism. Use specific examples from your past experiences to demonstrate these abilities.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the credit union. Mention how your background makes you a great fit for providing exceptional member service and maintaining confidentiality.
Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Teller position.
How to prepare for a job interview at JobLeads GmbH
✨Showcase Your Customer Service Skills
As a Teller, exceptional member service is key. Be prepared to share examples of how you've provided great customer service in the past. Highlight your adaptability, patience, and positive communication skills.
✨Demonstrate Attention to Detail
Tellers need to process transactions accurately. During the interview, mention any experiences where attention to detail was crucial. This could include balancing cash drawers or handling sensitive information.
✨Familiarise Yourself with Banking Procedures
Understanding basic banking operations can set you apart. Brush up on common teller duties like processing deposits and withdrawals, and be ready to discuss how you would handle various transactions.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the credit union. This shows your interest and helps you understand if it's the right fit for you. Inquire about training opportunities or team dynamics.