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- Tasks: Join our team as a Style Advisor, delivering exceptional customer service and styling advice.
- Company: ME+EM is a rapidly growing luxury fashion brand with a vibrant culture and exciting future.
- Benefits: Enjoy 33 days annual leave, birthday off, staff discounts, and social events.
- Why this job: Be part of a creative team in a fun, fast-paced environment that values your contributions.
- Qualifications: Experience in retail and a passion for fashion are essential; multitasking skills are a plus.
- Other info: We celebrate diversity and encourage all backgrounds to apply.
The predicted salary is between 28800 - 43200 £ per year.
Job Role: Style AdvisorReporting to: Store ManagerLocation: ME+EM, Kings RoadContract type: Full Time, 37.5 Hours Per WeekAbout us:ME+EM is one of the UK\’s fastest-growing luxury fashion brands. As a direct-to-consumer business, we operate in a truly omnichannel way, with an extremely successful online store, monthly mailings, and stores in London, Edinburgh, and concessions in Harrods and Selfridges. Our exciting growth continues in spring 2024 with the opening of our first US stores.At ME+EM, we are an entrepreneurial, creative, and passionate group of people. We work hard, are enthusiastic to learn, and are not afraid to take risks. Everyone contributes to our success at all levels, and that precisely what makes being a member of the team so rewarding.Our office and stores are always busy and fast-paced, but we work just as hard to make sure it\’s fun, with social activities and biannual parties. We pride ourselves on being approachable, supportive, and welcoming and ensure that everyone\’s hard work is rewarded. It takes all these things to build a strong, successful business and our door is always open to new talent ready to contribute to our growth and evolution.About The role:ME+EM are looking for a Style Advisor to join our retail team in our Kings Road Store. Candidates must have the flexibility to work across 7 days a week, with 7.5-hour shift working patterns. The ME+EM Style Advisor is responsible for delivering an authentic and memorable service approach. You work well in a dynamic team environment, are a clear communicator, able to multitask, and can adapt to high and low traffic patterns.About you:Experience working in a fast-paced, high-volume environmentHave a genuine passion for fashion and providing outstanding customer serviceYour Responsibilities:Provide the best experience through speed and accuracy.Ensure you represent the brand at all times by following the company dress code.Continually improve product knowledge and research products online.Be confident in navigating the customer, suggesting alternatives or fulfilling their product requests either within another store or online.Promote a \’one business\’ mindset.Be confident in building organic and long-lasting relationships with customers.Carry out personal styling sessions with confidence.Be confident with styling, outfit building, and recommendations.Escalate customer complaints to the management team.Awareness of opening and closing duties and support when necessary.Be confident with till functions.Process transactions, refunds, and telephone orders confidentially.Understand the importance of data collection and ensure GDPR is adhered to.Maintain a high level of telephone etiquette.Maintain store visual merchandising standards.Replenish stock and keep the shop floor clean and tidy.Assist with deliveries and stock recalls.Be responsible for own H&S and ensure H&S processes are followed in store.Employee Benefits:33 days annual leave for full-time employees (25 days holiday + 8 bank holidays)A day off to celebrate your birthdayPension SchemeGroup Life InsuranceEmployee Assistance Programme (EAP)Length of Service AwardRefer a Friend SchemeStaff uniform for retail employeesGenerous Staff and Friends and Family DiscountAnnual Volunteer DayCycle to Work SchemeTech SchemeEye Care VouchersReal Living Wage EmployerEmployee-led committeesSocial events and biannual partiesEnhanced maternity and paternity package after 2 years of service.ME+EM is an equal opportunities employer committed to fostering and preserving a culture of diversity, equality, and inclusion in our workforce. As an equal opportunities employer, we do not discriminate against applicants based on race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We believe that diversity enriches our workforce and strengthens our organisation. Therefore, we encourage minorities, LGBTQ+ candidates, and individuals with disabilities to apply for opportunities within our company.Please email [email protected] should you require any adjustments needed to take part in this recruitment process.Please note, due to the large number of applications we receive, we can only reply to those that are successful to the next stage. #J-18808-Ljbffr
Style Advisor - Full Time / Kings Road employer: JobLeads GmbH
Contact Detail:
JobLeads GmbH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Style Advisor - Full Time / Kings Road
✨Tip Number 1
Familiarise yourself with ME+EM's brand ethos and product range. Understanding their luxury fashion offerings and how they position themselves in the market will help you connect with customers and demonstrate your passion for the brand during your interactions.
✨Tip Number 2
Prepare to showcase your customer service skills by thinking of examples from your past experiences where you've gone above and beyond for a customer. This will highlight your ability to provide outstanding service, which is crucial for a Style Advisor role.
✨Tip Number 3
Practice your communication skills, especially in a retail context. Being able to clearly articulate styling advice and product recommendations will set you apart as a candidate who can build strong relationships with customers.
✨Tip Number 4
Show your enthusiasm for fashion by staying updated on current trends and styles. Being knowledgeable about what's in vogue will not only impress your interviewers but also enable you to engage customers effectively and confidently.
We think you need these skills to ace Style Advisor - Full Time / Kings Road
Some tips for your application 🫡
Understand the Brand: Before applying, take some time to understand ME+EM's brand ethos and values. Familiarise yourself with their product range and customer service approach. This will help you tailor your application to reflect your alignment with their culture.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in fast-paced retail environments. Mention specific examples where you've provided outstanding customer service or worked effectively in a team, as these are key qualities they are looking for.
Show Your Passion for Fashion: Make sure to convey your genuine passion for fashion in your application. Discuss any personal styling experiences or knowledge of current trends that demonstrate your enthusiasm and ability to connect with customers on a personal level.
Tailor Your Application: Customise your CV and cover letter for the Style Advisor role. Use keywords from the job description, such as 'multitask', 'customer relationships', and 'visual merchandising', to show that you have the skills and mindset they are seeking.
How to prepare for a job interview at JobLeads GmbH
✨Show Your Passion for Fashion
Make sure to express your genuine love for fashion during the interview. Share personal experiences or stories that highlight your enthusiasm and knowledge about current trends, as this will resonate well with ME+EM's brand values.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided outstanding customer service in previous roles. ME+EM values a memorable service approach, so be ready to discuss how you can create positive experiences for customers.
✨Be Ready to Discuss Teamwork
Since the role requires working in a dynamic team environment, think of instances where you've successfully collaborated with others. Highlight your communication skills and adaptability to different team dynamics.
✨Understand the Brand
Research ME+EM thoroughly before the interview. Familiarise yourself with their product range, values, and recent news. This knowledge will help you align your answers with the company's ethos and show your commitment to being part of their team.
