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- Tasks: Join our team to enhance guest experiences and maintain high service standards.
- Company: Thunderdome Restaurant Group operates nine exciting restaurant concepts focused on excellence and growth.
- Benefits: Enjoy medical, dental, vision insurance, paid time off, shared tips, and free food every shift.
- Why this job: Be part of a dynamic team that values loyalty, curiosity, and personal growth in a fun environment.
- Qualifications: No specific experience required, just a passion for service and teamwork.
- Other info: Opportunity for professional growth and development within a thriving restaurant group.
Store – HART-MANCHESTER, CTDeliver friendly customer service, help customers shop our store, and find what they’re looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and merchandise duties throughout the store, including maintaining store recovery standards to deliver our Brand Promises.Help customers shop, locate products, and provide solutionsProvide a fast and friendly checkout experience; execute cash handling to standardsEngage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollmentsEducate customers on the Voice of Customer (VOC) surveyAssist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)Participate in truck unload, stocking, and planogram (POGs) processesComplete merchandise recovery and maintenance, including return/go back process and store recovery to ensure a well-merchandised and in-stock storePerform Store In Stock Optimization (SISO) and AD set duties as assignedSupport shrink and safety programsAdhere to Standard Operating Procedures (SOPs) and company policies to ensure legal complianceInteract respectfully with others; remain positive, promote the organization’s values, and serve as a role modelCross-train in Custom Framing selling and productionOther duties as assignedPreferred Knowledge/Skills/AbilitiesPreferred ExperienceRetail and/or customer service experience preferredPhysical RequirementsWork EnvironmentAbility to stand for long periodsAbility to move throughout the storeRegular bending, lifting, carrying, reaching, and stretchingLifting heavy boxes and accessing high shelves using ladders or similar equipmentContact supervisor for assistance with essential functions and accommodationsWork in a climate-controlled store environment; some outdoor work; work hours include nights, weekends, and early morningsApplicants in the U.S. must meet legal requirements. Michaels requires team members to be at least sixteen (16) years old.Total Base Pay Range for this Position: $16.35 – $19.10At The Michaels Companies Inc, our purpose is to fuel the joy of creativity. We operate over 1,300 stores in North America and online. Michaels is the premier destination for creative supplies and services.We prioritize team wellbeing with benefits like health insurance, paid time off, tuition assistance, and employee discounts. For more information, visit our website.Michaels is an Equal Opportunity Employer. We support all team members and customers in creating, innovating, and collaborating. #J-18808-Ljbffr
Service Team Member employer: JobLeads GmbH
Contact Detail:
JobLeads GmbH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Team Member
✨Tip Number 1
Familiarise yourself with Thunderdome's restaurant concepts and their menus. Being knowledgeable about the food and beverage offerings will not only impress during your interview but also show your genuine interest in the role.
✨Tip Number 2
Demonstrate your passion for customer service by sharing specific examples from your past experiences. Highlight how you’ve handled guest requests or complaints, as this aligns with the expectations of a Service Team Member.
✨Tip Number 3
Showcase your ability to work in a team environment. Discuss any previous roles where collaboration was key, as Thunderdome values a positive and cooperative atmosphere among its staff.
✨Tip Number 4
Prepare to discuss how you embody the CORE VALUES of Thunderdome. Think about instances where you've made a memory for a customer, added value to a team, or persevered through challenges, as these qualities are essential for success in this role.
We think you need these skills to ace Service Team Member
Some tips for your application 🫡
Understand the Company Culture: Familiarise yourself with Thunderdome Restaurant Group's core values: Make a Memory, Add Value, Be Transparent, Persevere, and Throw the Party. Reflect these values in your application to show that you align with their mission.
Highlight Relevant Experience: Emphasise any previous experience in the restaurant industry or customer service roles. Mention specific skills such as food and beverage knowledge, teamwork, and handling guest requests to demonstrate your suitability for the Service Team Member position.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your passion for the restaurant industry and your desire to grow with the company. Use this opportunity to express your enthusiasm for providing excellent guest experiences and how you embody the company's values.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the hospitality industry.
How to prepare for a job interview at JobLeads GmbH
✨Show Your Passion for Service
Make sure to express your enthusiasm for providing excellent customer service. Share specific examples from your past experiences where you went above and beyond to ensure guest satisfaction.
✨Demonstrate Team Spirit
Thunderdome values a positive and cooperative team environment. Be prepared to discuss how you work well with others and contribute to a team, perhaps by sharing a story of a successful collaboration.
✨Know the Menu
Familiarise yourself with the food and beverage offerings of Thunderdome's restaurants. Being knowledgeable about the menu will show your commitment and help you answer questions confidently during the interview.
✨Emphasise Adaptability
This role requires continuous movement and the ability to handle various tasks. Highlight your ability to adapt to changing situations and your willingness to take on different responsibilities as needed.
