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- Tasks: Lead the development of a new aftermarket service department and troubleshoot technical issues.
- Company: Join Algas-SDI, a leader in clean energy systems focused on innovation and customer success.
- Benefits: Enjoy competitive pay, benefits, and opportunities for long-term growth.
- Why this job: Shape a new team and make a real impact in a dynamic environment.
- Qualifications: 5+ years in field service with strong technical skills; experience with LPG systems preferred.
- Other info: Work closely with senior leadership and cross-functional teams to drive innovation.
The predicted salary is between 36000 - 60000 £ per year.
Job DescriptionAre you ready to build something from the ground up? At Algas-SDI, a leader in off-grid and back-up clean energy systems, we\’re expanding and looking for an Aftermarket Service Manager to help develop and grow our aftermarket service department. This is a rare opportunity to shape a new function, build a team, and make a lasting impact in a company that values innovation, quality, and customer success.If you\’re a hands-on leader who thrives in dynamic environments and wants to make a real difference, we’d love to hear from you. What you’ll do:Build the Foundation – Design and implement the structure, workflows, tools, and standards of the Aftermarket Service department.Be Hands-On – Troubleshoot and resolve technical product issues directly with customers—onsite, remotely, and at customer facilities.Lead by doing – Act as the technical escalation point while training and mentoring team members.Collaborate cross functionally – Work closely with Sales, Engineering, and Production to drive continuous improvement and deliver innovative customer solutions.Grow the Team – Participate in hiring, training, and developing a high performing service team.Shape the Culture – Foster a customer-first, excellence-driven service culture.What You Bring:5+ years in field service, maintenance, or technical support (mechanical, electrical, HVAC or similar). (Required)Strong technical and troubleshooting skills – Comfortable troubleshooting onsite, over the phone and at customer facilities. (Required)Ability to lead teams and a passion to develop service processes. (Required)Experience with LPG energy systems. (Preferred)Ability to work independently, solve problems creatively and bring structure/organization/flow to processes. (Required)Why you’ll love working here:Competitive pay, benefits, and long-term growth opportunities.Build a department and team from the ground up.Work directly with senior leadership and cross functional teams.Make a lasting impact on a company that values innovation, quality, and customer service. #J-18808-Ljbffr
Service Manager - Aftermarket (LPG Energy Products) employer: JobLeads GmbH
Contact Detail:
JobLeads GmbH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Manager - Aftermarket (LPG Energy Products)
✨Tip Number 1
Research Algas-SDI thoroughly to understand their values and mission. This will help you align your experience and vision with theirs during discussions, showing that you're genuinely interested in contributing to their goals.
✨Tip Number 2
Prepare specific examples from your past experiences that demonstrate your hands-on leadership style and technical troubleshooting skills. Be ready to discuss how you've successfully resolved issues in dynamic environments.
✨Tip Number 3
Network with current or former employees of Algas-SDI on platforms like LinkedIn. They can provide insights into the company culture and expectations, which can be invaluable during your interview.
✨Tip Number 4
Showcase your ability to collaborate cross-functionally by preparing to discuss past projects where you worked with different teams. Highlight how these collaborations led to innovative solutions and improved customer satisfaction.
We think you need these skills to ace Service Manager - Aftermarket (LPG Energy Products)
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the Service Manager position. Tailor your application to highlight relevant experiences that align with building and leading a service department.
Highlight Relevant Experience: Emphasise your 5+ years in field service or technical support, particularly any experience related to LPG energy systems. Use specific examples to demonstrate your troubleshooting skills and leadership abilities.
Showcase Your Leadership Skills: Since the role involves building and mentoring a team, include examples of how you've successfully led teams in the past. Discuss your approach to training and developing others, as well as any initiatives you've implemented to improve service processes.
Craft a Compelling Cover Letter: Write a cover letter that not only summarises your qualifications but also conveys your passion for innovation and customer success. Explain why you want to join Algas-SDI and how you can contribute to shaping their aftermarket service department.
How to prepare for a job interview at JobLeads GmbH
✨Show Your Hands-On Experience
Make sure to highlight your hands-on experience in field service or technical support. Share specific examples of how you've troubleshot issues directly with customers, whether onsite or remotely, as this role requires a practical approach.
✨Demonstrate Leadership Skills
Since the position involves leading and mentoring a team, be prepared to discuss your leadership style. Provide examples of how you've successfully trained team members or led projects, showcasing your ability to inspire and develop others.
✨Emphasise Collaboration
This role requires collaboration with various departments. Be ready to talk about your experience working cross-functionally, particularly with Sales, Engineering, and Production. Highlight any successful projects where teamwork led to innovative solutions.
✨Discuss Your Vision for the Department
As you'll be building the Aftermarket Service department from scratch, share your vision for what that could look like. Discuss how you would design workflows, tools, and standards, and how you plan to foster a customer-first culture.
