Senior Business Analyst - UCD

Salary £57,000 – £64,000 (London up to £70,000) + benefitsAbout The RoleHippo is recruiting for Senior Business Analysts with expertise in user-centred design.As a senior consultant, you\’ll come to Hippo as an expert in business analysis and working in multidisciplinary teams; and a leader of people.You\’re confident using different analysis and modelling techniques to clearly identify and articulate both user and business requirements to our diverse range of clients.Hippo will provide exciting opportunities to share your expertise and influence clients and team members, and become a better leader.As a Senior Business Analyst at Hippo, you\’ll:Work with designers to create and test early versions of products, making sure they solve user problemsLead on the creation of visual maps like user journeys and process flows, to understand the as-is landscape and provide clear, actionable recommendations for improvementWork closely with colleagues to translate user research findings into actionable user stories with clear acceptance criteria.Lead workshops and other collaborative sessions with teams and clients to align on goals and solutionsBuild strong, lasting relationships with stakeholdersSupport your team and the client with developing their knowledge of user-centred design best practiceCollaborate with Product Owners, Delivery Managers and other stakeholders to establish and manage a prioritised backlogIdentify and apply the best Agile processes for projects, measuring outcomes effectivelyCoach and mentor colleagues and other team membersActively participate in and shape Hippo\’s BA community of practice by sharing best practices, attending events and contributing to internal initiativesBe open to occasional travel to client locations to support project activitiesSkills and experience that you needWhile you don\’t need formal qualifications, we\’re looking for someone who can show their skills in the following areas:User-centred designYou can give advice on how to design things with the user in mind and explain the Business Analyst\’s role in thisYou can work well with designers, influence how user research is planned, and question the research methods usedYou\’re familiar with service design standards, such as the Government Digital Service (GDS) standards or equivalentsYou know different ways of gathering requirements, and you can choose the best ways of doing so for a projectYou can analyse data from different sources including website analytics and research findings, and share your findings to help others make decisionsYou\’ve worked in a user-centred design environment beforeAgile and multidisciplinary teamsYou can build trust with your team to work well together and have a positive influenceYou\’ve got experience planning, running, checking, and changing Agile ways of working for projectsUnderstand the overall goals and can adjust the Agile process to fit themExplain to clients how different roles contribute to Agile and help them solve problemsYou can communicate your ideas clearly in both spoken and written form, in different situationsConsultancy and business experienceYou\’ll need to:Manage your work by focusing on what clients need and making sure solutions meet those needsUnderstand what clients want, write clear proposals, and involve the client in choosing the best optionsUse your own skills and learn from othersBuild new and good relationships with clients and keep them goingUnderstand the goals of Hippo and its clients and use this in your daily work and client projects.Help set project goals and make sure everyone\’s work helps achieve themProfession developmentYou\’ll need to:Regularly contribute to the Business Analyst group by sharing ideas and starting discussionsManage your time to balance your professional development with project workContribute to other professional groups within HippoRegularly share your work and project experiences with the Business Analyst groupOffer chances for others in the group to get feedback on their workTake a leading role in some group activities, being responsible for timelines and deliveryWhat makes us greatAs well as a competitive salary which we\’re transparent about from the outset, you can also expect a range of benefits:Contributory pension scheme (Hippo 6% with employee contributions of 2%)25 days holiday plus UK public holidaysPerkbox access for a wide range of discountsCritical illness coverLife assurance and death in service coverVolunteer daysCycle-to-work scheme for the avid cyclistsSalary sacrifice electric vehicles schemeSeason ticket loansFinancial and general wellbeing sessionsFlexible benefits scheme with options of:private health coverprivate dental coveradditional company pension contributionsadditional holidays (up to an extra 2 days)wellbeing contributioncharity contributionstree plantingDiversity, Inclusion and Belonging at HippoAt Hippo, we\’re dedicated to creating a diverse, equitable and inclusive workplace that works for everyone. We understand that having a diverse team unlocks our capacity for innovation, creativity and problem solving. Only by building a community of diverse perspectives, cultures and socio-economic backgrounds can we create an environment where all can contribute and thrive.We actively encourage applications from underrepresented groups including women, ethnic minorities, LGBTQ+, neurodivergent and people with disabilities. We are committed to providing an inclusive and accessible recruitment process that reflects our workplace culture. We are a registered Disability Confident Employer, Mindful Employer, Endometriosis Friendly Employer and a member of the Armed Forces Covenant. Hippo continually strives to remove barriers, provide accommodations and offer reasonable adjustments to ensure equity throughout our practices.Hi, we\’re Hippo.At Hippo, we design with empathy and build for impact. We do this by combining data-informed evidence, human-centred design and software engineering. We\’re a digital services partner who is genuinely invested in helping our clients thrive as modern organisations. Our delivery methodology is truly agile, from concept to reality, supporting innovation and continuous improvement to achieve your desired outcomes.We firmly believe that technology should serve humanity, not the other way around. We take a human-centred approach to everything we do because we understand that complex problems require a service design approach. This means understanding how users behave and ensuring our solutions work for them in the real world.Our combination of data, design, and engineering delivers bespoke digital services that make a positive and meaningful impact on organisations and society. We\’re confident in our abilities, authentic in our approach, and passionate about what we do. If you\’re looking for a digital services partner that can deliver real results, let us help you build for the future and make a lasting impact.Hippo locationsWe are headquartered in Leeds and located across the UK in Glasgow, Manchester, Birmingham, London and Bristol. We\’re on the lookout for top talent nationwide, so don\’t let location hold you back from applying. We welcome candidates from all over the UK who possess the flexibility to work from any of our locations. Plus, we offer a generous relocation support package of up to £8k to help make your move a smooth one. It\’s worth noting that, given the dynamic nature of our business, you may be required to work on-site at client locations or from your own home. #J-18808-Ljbffr