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- Tasks: Lead billing operations, ensuring accuracy and compliance while managing a team of professionals.
- Company: Planes is a family-owned logistics company with a rich history since 1921, focused on customer milestones.
- Benefits: Enjoy health insurance, retirement plans, paid time off, and a supportive work culture.
- Why this job: Join a dynamic team that values culture and collaboration, making a real impact in logistics.
- Qualifications: Requires a bachelor’s degree and 7+ years in billing management with strong leadership skills.
- Other info: Full-time role with a Monday to Friday schedule in a friendly office environment.
The predicted salary is between 42000 - 50400 £ per year.
Join to apply for the Senior Billing Manager role at Giacom2 days ago Be among the first 25 applicantsJoin to apply for the Senior Billing Manager role at GiacomThis range is provided by Giacom. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay rangeGiacom are the only provider of Comms, Cloud, Hardware and Billing all through one platform. Our platform connects technology resellers and service providers to the best IT, Comms and Cloud products and services so they can create brilliant technology solutions for UK businesses.We are seeking a Senior Billing Manager to join our Managed Services team, ensuring accurate and timely billing for our managed partners. In this role, you will act as an extension of the client’s billing department, understanding their unique processes and providing tailored recommendations to optimise workflows.Key responsibilities include evaluating end-to-end billing processes, identifying improvements, maintaining compliance with industry standards, and ensuring our metering and billing accreditation remains current. Strong relationship-building skills and a commitment to exceptional customer service are essential for this role.What You\’ll Be DoingEnsure accurate and timely billing for telecoms and IT services on behalf of clients.Act as an extension of clients’ billing departments, providing invoicing support and end-user assistance.Maintain compliance with \’Metering and Billing\’ best practices and industry accreditation.Identify opportunities to improve billing processes, enhance profitability, and streamline order management.Build strong relationships with customers and suppliers to address queries and optimise billing efficiency.Provide detailed reporting on Profit & Loss, fraud monitoring, and smarter buying solutions.Support customers with aBILLity/Affinity platform queries, training, and troubleshooting.Maintain high customer service standards, ensuring timely responses within SLAs.Own and manage key customer accounts, ensuring satisfaction and issue resolution.Adhere to security policies, industry best practices, and team support initiatives.Your ExperienceExperience in telecoms and IT service billing.Familiarity with metering and billing accreditation standards.Strong customer service skills and experience, particularly in a billing or invoicing context.Flexible attitude, ability to perform under pressure.Ability to interpret written and spoken requirements.Ability to work well within a team.Excellent communication skills including written and verbal communication.Experience with Microsoft Office products (e.g., Word, Excel, PowerPoint, Project, Visio)Experience of using aBILLity or Affinity billing system is not essential as full training can be provided.What\’s in it for you?Investment in your future career with a variety of learning and development opportunities.No dress code – embrace the freedom to bring your whole self to work.25 days annual leave, plus bank holidays. You\’ll even get your birthday off, too!A pension plan for your future.Complimentary refreshments in all our offices.For a comprehensive list of all our benefits, click here.Diversity and equality lie at the heart of our values. As an equal opportunities and disability-confident employer, we encourage applications from all eligible candidates, regardless of their backgrounds. We firmly believe that diversity enriches and strengthens our team with a variety of perspectives that drives innovation.Seniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionJob functionAccounting/Auditing and FinanceIndustriesIT Services and IT ConsultingReferrals increase your chances of interviewing at Giacom by 2xGet notified about new Billing Manager jobs in Nelson, England, United Kingdom.Bradford, England, United Kingdom 12 hours agoManchester, England, United Kingdom 1 week agoManchester, England, United Kingdom 2 weeks agoManchester, England, United Kingdom 6 days agoTechnical Revenue Accounting Manager, Enterprise SalesManchester, England, United Kingdom 1 month agoGreater Manchester, England, United Kingdom 1 week agoSenior Revenue Operations Manager (EMEA) (Hybrid)Manchester, England, United Kingdom 3 weeks agoPreston, England, United Kingdom 21 hours agoManchester Area, United Kingdom 2 days agoManchester Area, United Kingdom 3 days agoAshton-Under-Lyne, England, United Kingdom 1 week agoTax Manager – Family Office & Private Client – ComplianceSenior Recruitment Consultant – AI, Robotics, SoftwareBradford, England, United Kingdom 2 weeks agoJunior Software Implementation ConsultantManchester, England, United Kingdom 5 days agoManchester, England, United Kingdom 3 weeks agoBradford, England, United Kingdom 2 weeks agoManchester, England, United Kingdom 6 days agoManchester, England, United Kingdom 1 month agoWe’re unlocking community knowledge in a new way. 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Senior Billing Manager employer: JobLeads GmbH
Contact Detail:
JobLeads GmbH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Billing Manager
✨Tip Number 1
Network with professionals in the billing and finance sectors. Attend industry events or join relevant online forums to connect with others who may have insights into the role at Planes.
✨Tip Number 2
Familiarise yourself with the specific ERP systems commonly used in billing management. Highlighting your proficiency in these systems during discussions can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your leadership style and how you've successfully managed teams in high-pressure environments. Be ready to share specific examples that demonstrate your ability to optimise revenue flow.
✨Tip Number 4
Research Planes' company culture and values. Understanding their commitment to customer service and teamwork will help you align your responses during interviews, showcasing that you're a great fit for their team.
We think you need these skills to ace Senior Billing Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in billing management, especially your leadership roles and any process improvements you've implemented. Use specific metrics to demonstrate your impact.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the role and the company. Mention how your background aligns with their values and goals, particularly in moving customers forward and optimising revenue flow.
Highlight Relevant Skills: Emphasise your strong analytical skills, ERP system proficiency, and Microsoft Office expertise. Provide examples of how these skills have helped you manage complex billing environments effectively.
Showcase Leadership Experience: Detail your experience leading teams and collaborating cross-functionally. Share specific instances where your leadership made a difference in resolving discrepancies or improving billing processes.
How to prepare for a job interview at JobLeads GmbH
✨Showcase Your Leadership Skills
As a Senior Billing Manager, you'll be leading a team. Be prepared to discuss your leadership style and provide examples of how you've successfully managed teams in the past. Highlight any process improvements you've implemented that have positively impacted billing operations.
✨Demonstrate Your Analytical Abilities
This role requires strong analytical skills. Be ready to talk about specific instances where you've used data to resolve discrepancies or optimise revenue flow. Discuss any tools or ERP systems you are familiar with that can enhance billing accuracy.
✨Understand the Company Culture
Planes values its culture highly. Research their TEAM culture and think about how your personal values align with theirs. Be prepared to share how you can contribute to maintaining and enhancing this culture within the billing department.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities in high-pressure situations. Prepare scenarios from your past experience where you had to handle complex billing issues or customer service challenges, and explain how you resolved them effectively.
