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- Tasks: Support the sales team by reaching out to new clients and maintaining the CRM system.
- Company: Join a leading supplier of diagnostic tools for vehicles, founded in 2005 and employee-owned.
- Benefits: Enjoy a competitive salary, yearly bonuses, pension contributions, and health cash plans.
- Why this job: Be part of a dynamic team with a positive culture and opportunities for growth.
- Qualifications: Strong organisational skills, CRM experience, and a passion for customer service are essential.
- Other info: Work Monday to Friday, 8:30 am to 5:30 pm, in a supportive environment.
The predicted salary is between 25000 - 30000 £ per year.
Social network you want to login/join with:We have an excellent opportunity for a confident and enthusiastic Sales Support Executive to work for one of the UK’s largest suppliers of multi-brand diagnostic tools for Trucks, Buses, Coaches, Vans, HGVs, Trailers, AGV, OHW & Light commercial vehicles based in their internal sales department in Swadlincote, Derbyshire.About the companyOur client delivers innovative diagnostic products and telephone technical support second to none. Founded in 2005, it is one of the largest suppliers of multi-brand diagnostic tools for Trucks, Trailers, Bus/Coach, Agri, OHW and Cars and is an EOT (employee ownership trust). After 12 months of continuous employment every employee qualifies for an EOT bonus which has no upper limits and benefits from being tax free for the first £3600.About the roleAs a Sales Support Executive, you will be reaching out to prospective new clients while supporting and assisting the existing sales team. Your main responsibilities will include:Maintaining and developing the company CRM system to provide an accurate up-to-date source of information about prospective clients and customer detailsWorking with the internal sales team, marketing team and other managers to increase sales opportunities and thereby maximise revenue opportunitiesProviding follow-up support through outbound calling to prospective clientsAssisting field-based representatives in sourcing and providing informationAssisting in growing customer accounts and ensuring a regular contact cycle is maintainedAbout youTo be successful for the role of Sales Support Executive, you must be / have:Strong organisational skillsGood working knowledge of Microsoft Outlook 365 especially Excel and WordExperience working with CRM systems – knowledge of sales force is ideal but not essentialSales driven, enjoy meeting targets, loves customer service and driving customer spendAbility to learn and pass on technical knowledge about the product rangeAbility to multitaskHave a positive can–do attitude, working with a 1-team 1-goal mentalityAbout the rewardsFor the role of Sales Support Executive, you will work Monday to Friday from 8:30 am to 5:30 pm and there isan excellent salary on offer of£25,000 to £30,000 per annum depending on experienceand benefits include:Yearly EOT bonus (employee ownership trust) after 12 months of continuous employment EVERY employee qualifies for an EOT bonus which has no upper limits and benefits from being tax-free for the first £3,600Company contribution to a statutory pension schemeVivup employee benefits programme, which includes discounts in many retailers and an Employee Assistance Programme, which provides mental health support servicesBHSF health cash plan Financial contribution to everyday medical services (such as dentist appointments, eye tests, prescriptions etc.) #J-18808-Ljbffr
Sales Support Executive employer: JobLeads GmbH
Contact Detail:
JobLeads GmbH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Executive
✨Tip Number 1
Familiarise yourself with the company's products and services. Understanding the diagnostic tools they offer will not only help you in conversations but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees on platforms like LinkedIn. They can provide insights into the company culture and what it takes to succeed as a Sales Support Executive.
✨Tip Number 3
Brush up on your CRM skills, especially if you have experience with Salesforce. Being able to discuss how you've used CRM systems effectively in the past can set you apart from other candidates.
✨Tip Number 4
Prepare for potential questions about your sales experience and customer service approach. Think of specific examples where you've met targets or improved customer satisfaction to showcase your skills.
We think you need these skills to ace Sales Support Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Sales Support Executive role. Emphasise your organisational skills, CRM experience, and any sales achievements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific reasons why you want to work for this supplier of diagnostic tools and how your background makes you a great fit.
Highlight Technical Knowledge: If you have any technical knowledge related to the products they offer, be sure to mention it. This could set you apart from other candidates and show your ability to learn and share information about their product range.
Showcase Customer Service Skills: Since the role involves customer interaction, provide examples of your customer service experience. Highlight situations where you successfully met targets or improved customer satisfaction.
How to prepare for a job interview at JobLeads GmbH
✨Know the Company Inside Out
Before your interview, make sure to research the company thoroughly. Understand their products, values, and what sets them apart in the diagnostic tools market. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Demonstrate Your Organisational Skills
As a Sales Support Executive, strong organisational skills are crucial. Be prepared to discuss specific examples of how you've managed tasks or projects in the past. Highlight your experience with CRM systems and how you've used them to improve sales processes.
✨Showcase Your Customer Service Mindset
This role requires a sales-driven attitude and a passion for customer service. Be ready to share instances where you've gone above and beyond for a customer or how you've successfully met sales targets. This will illustrate your commitment to driving customer satisfaction and revenue.
✨Prepare for Technical Questions
Since the role involves technical knowledge about diagnostic tools, brush up on any relevant information. Be ready to explain how you would learn and convey technical details to clients. This shows that you're proactive and willing to grow in your understanding of the products.
