Sales Administrator / Customer Retention Advisor
Sales Administrator / Customer Retention Advisor

Sales Administrator / Customer Retention Advisor

Full-Time 19200 - 22400 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage vehicle sales admin, stock control, and customer data compliance.
  • Company: Join a supportive family-run automotive dealership in Croydon.
  • Benefits: Enjoy a full-time role with no weekends and a competitive salary up to £32,000.
  • Why this job: Be part of a dynamic team and make a real impact in the motor trade.
  • Qualifications: Experience in car sales administration and familiarity with motor trade CRMs required.
  • Other info: Perfect Placement is the UK's leading automotive recruitment agency.

The predicted salary is between 19200 - 22400 £ per year.

Vehicle Sales Administrator/Customer Retention Advisor required for Automotive Car Dealership, based in Croydon.The position is a full-time and permanent, and you will be working Monday – Friday, 9am – 6pm (1-hour lunch).For your hard work as a Sales Administrator for our Motor Trade Client you can expect a salary of up to £32,000.Benefits:- Supportive & Family based team environment- No weekends- Full-time contractDuties:- Doing the administration for all new and used vehicles sold- Stock Control- Managing plate transfers, clear HPI checks, and create Vehicle upgrades.- Vehicle Taxing and Registration- Maintaining accurate customer data, and ensure compliance with FCA regulations.- General Administration duties for the Car Sales ExecutiveRequirements:- Sales Administrator experience within a busy Car Sales Business- Experience with using Motor Trade specific CRMs- Telesales/ Call Centre experience welcome.- The ability to work well under pressure- Keen attention to detailTo apply for this Vehicle Sales Administrator / Customer Retention Advisor position, please forward your CV to Alex Perrin quoting the job reference number or call our office for a chat about this position.Perfect Placement are the UK’s Leading Automotive Recruitment Agency so if you are looking for a job within the Motor Trade be sure to contact us today. Perfect Placement UK Ltd – See our website for details #J-18808-Ljbffr

Sales Administrator / Customer Retention Advisor employer: JobLeads GmbH

Join our dynamic automotive dealership in Croydon, where we pride ourselves on fostering a supportive and family-oriented work culture. As a Sales Administrator/Customer Retention Advisor, you will enjoy a competitive salary of up to £32,000, a full-time contract with no weekend work, and ample opportunities for professional growth within the thriving motor trade sector.
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Contact Detail:

JobLeads GmbH Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Sales Administrator / Customer Retention Advisor

✨Tip Number 1

Familiarise yourself with the specific CRMs used in the automotive industry. This knowledge will not only help you stand out during interviews but also demonstrate your readiness to hit the ground running.

✨Tip Number 2

Brush up on your understanding of FCA regulations and compliance. Being well-versed in these areas will show potential employers that you take the role seriously and are committed to maintaining high standards.

✨Tip Number 3

Prepare to discuss your experience in managing customer data and stock control. Highlighting specific examples from your previous roles can illustrate your attention to detail and ability to work under pressure.

✨Tip Number 4

Network within the automotive industry, especially in Croydon. Attend local events or join online forums to connect with professionals who might provide insights or even referrals for the position.

We think you need these skills to ace Sales Administrator / Customer Retention Advisor

Sales Administration
Customer Relationship Management (CRM)
Attention to Detail
Stock Control
Vehicle Taxing and Registration
FCA Compliance Knowledge
Telesales Experience
Call Centre Experience
Time Management
Ability to Work Under Pressure
General Administration Skills
Communication Skills
Problem-Solving Skills
Teamwork

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in sales administration and customer retention. Emphasise any previous roles in the automotive industry and your familiarity with Motor Trade specific CRMs.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the automotive sector and your understanding of the role. Mention specific skills like attention to detail and ability to work under pressure, which are crucial for this position.

Highlight Relevant Experience: In your application, clearly outline your experience with stock control, vehicle taxing, and registration. Provide examples of how you've maintained accurate customer data and ensured compliance with regulations in past roles.

Follow Up: After submitting your application, consider following up with a polite email or call to express your continued interest in the position. This shows initiative and can help keep your application top of mind.

How to prepare for a job interview at JobLeads GmbH

✨Know Your Automotive Knowledge

Brush up on your knowledge of the automotive industry, especially regarding vehicle sales and administration. Being able to discuss current trends or regulations will show your passion and understanding of the field.

✨Familiarise Yourself with CRMs

Since experience with Motor Trade specific CRMs is a requirement, make sure you are familiar with common systems used in the industry. If you have experience with any particular software, be ready to discuss how you've used it effectively in past roles.

✨Demonstrate Attention to Detail

Given the importance of maintaining accurate customer data and compliance with FCA regulations, prepare examples from your previous work where your attention to detail made a significant impact. This will highlight your suitability for the role.

✨Prepare for Pressure Scenarios

The ability to work well under pressure is crucial in this role. Think of situations where you successfully managed tight deadlines or high-stress environments, and be ready to share these experiences during the interview.

Sales Administrator / Customer Retention Advisor
JobLeads GmbH
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  • Sales Administrator / Customer Retention Advisor

    Full-Time
    19200 - 22400 £ / year (est.)

    Application deadline: 2027-08-29

  • J

    JobLeads GmbH

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