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- Tasks: Work as a dispatcher and safety officer, ensuring campus safety and assisting the community.
- Company: Join Messiah University, a diverse institution focused on education and community service.
- Benefits: Enjoy flexible shifts, a supportive environment, and opportunities for personal growth.
- Why this job: Make a real impact on campus life while building relationships with students and staff.
- Qualifications: High school diploma required; customer service experience preferred but not mandatory.
- Other info: Must be willing to work weekends, holidays, and handle various weather conditions.
The predicted salary is between 30000 - 42000 ÂŁ per year.
Below you will find the details for the position including any special instructions, supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply for this Job link.If you would like to bookmark this position for later review, click on the Bookmark this Posting link. If you would like to print a copy of this position for your records, click on the Print Preview link.THIS IS A 1ST & 2ND SHIFT POSITION . The employee works two 12 hour shifts per week as a dispatcher (7 AM to 7 PM), and two 8 hour shifts per week as a safety officer (3 PM to 11 PM). The position requires working every-other weekend on a rotating basis. Dispatcher duties include answering phones, assisting customers at the dispatch window, coordinating radio transmissions between employees, and maintaining a log of all Safety interventions. The safety officer responsibilities include patrolling campus, responding to calls, assisting with lockouts, providing safe ride services, investigating crimes, and building positive relationships with members of the Messiah University community.Education RequiredHigh School diploma or equivalentEducation PreferredExperience RequiredNoneExperience Preferred1 year of experience in a customer service position, preferably within an educational setting.Skills, Characteristics Required for Position• Exemplary interpersonal and human relations skills; service orientation• Ability to serve the campus community with compassion and humility• Ability to demonstrate respect for others, and build trust and rapport with co-workers and students, including those from diverse cultural backgrounds• Experience and desire to interface with traditional aged college students• Ability to manage conflict, to effect conflict resolution and to work cooperatively with the campus community• Ability to prioritize and complete multiple tasks including radio and telephone contacts• Demonstrates commitment to the job, strong work ethic and integrity• Ability to adhere to strict confidentiality.Special Working ConditionsMust have the ability to mentally and physically perform essential job functions which require walking, prolonged standing, pushing, pulling, stooping, lifting (40lbs) and endure various weather conditions. Willingness to work different shifts, work weekends and holidays, some mandatory overtime required for special events; submit to Hepatitis B immunization or provide documentation of such. This position is essential; employees providing essential services must report to work as scheduled by their supervisor in the event of an emergency closing or delay.Driving RequirementsThis position requires the operation of a Messiah College owned or leased vehicle and the employee must possess and maintain a current driver’s license, meet the established criteria, and abide by all policies and procedures as presented in the College’s Fleet Vehicle Use Policy.Essential Employee Essential – Emergency OnlyPrimary DutiesDISPATCHER1. Receive and respond to phone calls, window contacts, and radio transmissions at the Dispatch office in a professional and knowledgeable manner.2. Maintain a detailed and accurate log of daily activities.3. Start complaints on the Informant software.4. Provide receptionist coverage when receptionist is not working.5. Serve as the point of contact and disseminater of information during emergency incidents.OFFICER6. Provide campus patrols7. Provide safe ride services.8. Open/secure buildings9. Respond to calls.10. Enforce parking codes11. Investigate crimes12. Complete reports documenting activities13. Build positive working relationships with students, faculty, and staff14. Maintain consistent and reliable attendance.Secondary Duties1. Direct traffic during large events on campus.2. Provide coverage when colleagues call off or request time away3. Other duties as assigned.Supervises: # of AdministrativeSupervises: # of Administrative 0Supervises: # of StaffSupervises: # of Staff 0Supervises: # of StudentSupervises: # of Student 0Posting DatePosting Date 01/08/2025Open Until Filled YesApplication DeadlineDiversityMessiah University’s commitment to diversity and inclusive excellence draws inspiration from its mission “to educate men and women toward maturity of intellect, character and Christian faith in preparation for lives of service, leadership and reconciliation in church and society.” The university has pursued this vision through a strategic planning process that encourages diversity through employee and student composition, campus climate, and an educational program that seeks to equip and enable educators and students to embrace diversity. Candidates should clearly articulate why diversity and inclusive excellence matter to them as persons of faith as well as in their profession. Candidates will speak to how as a potential employee, they will contribute to the advancement of this vision through their teaching-learning, research, institutional service, and public engagement.Posting Specific QuestionsRequired fields are indicated with an asterisk (*).Required DocumentsCover Letter/Letter of InterestResumeOptional DocumentsHuman Resources: One University Avenue Suite 3015 Mechanicsburg PA 17055; 717-796-5300Student Employment: One University Avenue Suite 3015 Mechanicsburg PA 17055; 717-796-1800 x.2900 #J-18808-Ljbffr
Safety Officer/Dispatcher -- 2nd Shift employer: JobLeads GmbH
Contact Detail:
JobLeads GmbH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Safety Officer/Dispatcher -- 2nd Shift
✨Tip Number 1
Familiarise yourself with the specific duties of both the dispatcher and safety officer roles. Understanding the nuances of each position will help you articulate how your skills align with their needs during any interviews.
✨Tip Number 2
Highlight any previous experience you have in customer service, especially in educational settings. Be prepared to discuss how you've built relationships and resolved conflicts, as these are key aspects of the role.
✨Tip Number 3
Demonstrate your commitment to diversity and inclusion in your conversations. Since the university values these principles, think about how your background and experiences can contribute to a positive campus environment.
✨Tip Number 4
Be ready to discuss your ability to handle emergency situations calmly and effectively. Prepare examples from past experiences where you successfully managed stressful scenarios, as this will show your suitability for the essential nature of the job.
We think you need these skills to ace Safety Officer/Dispatcher -- 2nd Shift
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Safety Officer/Dispatcher position. Understand the responsibilities and required skills, as this will help you tailor your application.
Craft a Tailored Cover Letter: Write a cover letter that specifically addresses the requirements of the position. Highlight your interpersonal skills, ability to manage conflict, and any relevant experience in customer service or educational settings.
Highlight Relevant Experience: In your CV, emphasise any previous roles that demonstrate your ability to work with diverse groups, manage multiple tasks, and maintain confidentiality. If you have experience in safety or dispatch roles, be sure to include that.
Address Diversity Commitment: Since the university values diversity and inclusive excellence, include a statement in your application about why these principles matter to you and how you plan to contribute to this vision in your role.
How to prepare for a job interview at JobLeads GmbH
✨Understand the Role
Make sure you thoroughly understand the responsibilities of both the dispatcher and safety officer roles. Familiarise yourself with the specific duties mentioned in the job description, such as maintaining logs, responding to calls, and building relationships within the campus community.
✨Showcase Your Interpersonal Skills
Since this position requires exemplary interpersonal skills, be prepared to discuss your experiences in customer service. Highlight any situations where you've successfully resolved conflicts or built rapport with diverse groups, especially in educational settings.
✨Demonstrate Your Commitment
The employer values a strong work ethic and integrity. Be ready to share examples from your past that demonstrate your commitment to your job and your ability to adhere to confidentiality and safety protocols.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and how you would handle specific situations on campus. Think about how you would respond to emergencies, manage multiple tasks, or assist students in need, and articulate your thought process clearly.
