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- Tasks: Join us as a Payroll Implementation Specialist, managing customer onboarding and payroll processing.
- Company: Fourth is the global leader in restaurant and hospitality management tech, serving 120,000 locations worldwide.
- Benefits: Enjoy flexible working hours, 25+ holidays, wellness activities, and on-demand pay tools.
- Why this job: Be part of a fun, dynamic team that values growth, collaboration, and customer success.
- Qualifications: 2-5 years of payroll experience with strong UK payroll knowledge and excellent communication skills.
- Other info: Work in a supportive environment with opportunities for training and career development.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Fourth is the world’s largest and fastest-growing global leader of end-to-end restaurant and hospitality management technology solutions. We pride ourselves on delivering a world-class SaaS experience for our clients by building long term partnerships starting from the first phone call. We know our recipe for success at Fourth is our amazing team… and that starts with hiring the right people!Interested in joining our smart, fun, and talented team?The Payroll Implementation Specialist is responsible for implementing our brand-new customers and completing configuration for our existing customers when requested. The role includes managing customers for up to six months onboarding them into Fourth, payroll and pension processing, delivering excellent customer service and daily problem solving.You will be a highly confident and motivated individual with prior experience in Fourth Solutions. This individual will work with our Sales, Project Management, Professional Services, Solution Consultants and Customer Success teams in every stage of the customer life cycle to provide new and existing customers with a quality implementation.You will work closely with Fourth’s prospects and customers understanding their business, payroll and pension implementation to meet their requirements to enable the delivery of their payroll and pension that works well for each customer creating value and maximising growth opportunities. You will develop a deep understanding of the implementation service and the ability to transform our customers’ requirements as well as consulting on best practice within payroll and pension.You will build great relationships and act as an ambassador for the company and our products.The role . . .Payroll & Pension Implementation: Manage onboarding, configuration, payroll processing, pension administration, and RTI compliance for a portfolio of customers.Customer Engagement & Service Delivery: Build strong client relationships, deliver excellent service aligned with SLAs, and support customer loyalty throughout the lifecycle.Technical Configuration & Demonstrations: Handle setup of PAYE, pay basis, pension schemes, and tax balances; perform data uploads, parallel runs, and system exports; deliver solution demos and assist with RFPs.Reconciliation & Compliance: Conduct payroll and pension reconciliations (FPS, EPS, tax, opt-ins/outs), resolve HMRC queries, and ensure RTI accuracy including rollbacks and EYU submissions.Project & Stakeholder Management: Lead discovery sessions, document requirements, create task timelines, and coordinate with internal and external stakeholders through implementation and hypercare.Knowledge Sharing & Continuous Improvement: Contribute to process enhancements, share expertise within Payroll Operations, and maintain up-to-date documentation and statutory knowledge.Communication & Documentation: Manage customer communications on legislation and timetables, maintain payroll procedure manuals, and ensure smooth handovers during absences.Team Collaboration & Flexibility: Support BAU teams during peak periods, assist colleagues during leave, and demonstrate a proactive, team-oriented approach in a dynamic environment.The ideal candidate . . .Payroll Expertise: 2–5 years of payroll experience with essential hands-on payroll implementation background and strong knowledge of UK payroll legislation and best practices.Customer-Focused Consulting: Proven ability to consult with customers, understand their requirements quickly, and design tailored, best-practice solutions.Training & Facilitation Skills: Comfortable delivering workshops, webinars, and solution demonstrations, with a passion for educating and training others.Analytical & Problem-Solving Mindset: Strong problem-solving skills, adaptability to shifting priorities, and a logical, detail-oriented approach to challenges.Autonomous & Accountable: Capable of working independently, managing timelines, and delivering high-quality outcomes without constant supervision.Strong Communication & EQ: Excellent interpersonal skills with emotional intelligence to engage effectively at all levels of an organization.Team-Oriented & Flexible: A collaborative team player who is friendly, professional, and adaptable in a dynamic, fast-paced environment.Driven & Quality-Focused: Committed to excellence, with a high attention to detail and a drive to meet and exceed standards.BenefitsHolidays. We all need to rest so you get 25 basic holidays with the option to grow up to 30 with service + your birthday off + bank holidays!️️Flexible working! Use our flexible working hours and hybrid working environments to manage it.️Wellness activities and a lot of pampering included. On top of that, you can add gym subscription discounts. Laptop and equipment.Healthcare expense claim tools!Like in life, at work we also want you to grow with certifications.Annual meet ups!Enhanced parenting scheme!Cycle to work scheme and season ticket loan provided.Pension and life insurance? Several, for you to choose what looks convenient.On demand pay tools for you to be able to access salary even before the end of the month!Our StoryIn July 2019 Fourth joined forces with HotSchedules to become the global leader in end-to-end restaurant and hospitality management technology solutions. Together, the merged company now represents the world’s largest and only provider of end-to-end restaurant and hospitality management solutions for customers across the globe and of all sizes—from a single location or franchisee restaurant to a global restaurant or hotel chain. The combined company’s complete software-as-service (SaaS) solution suite including scheduling, time & attendance, applicant tracking, training, inventory management / procurement, HR / benefits and payroll services now serves customers in 120,000 locations worldwide and is supported by a dedicated, unified team across offices in the US, UK, Bulgaria, China, Australia, and UAE.Fourth is an Equal Opportunity EmployerAll qualified applicants will receive consideration without discrimination because of sex, gender identity, gender expression, sexual orientation, marital status, race, color, age, national origin, military status, religion, or disability or any other legally protected status. #J-18808-Ljbffr
Payroll Implementation Specialist employer: JobLeads GmbH
Contact Detail:
JobLeads GmbH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Payroll Implementation Specialist
✨Tip Number 1
Familiarise yourself with Fourth's software and solutions. Understanding their specific payroll and pension systems will give you a significant edge during interviews, as you'll be able to discuss how your experience aligns with their technology.
✨Tip Number 2
Network with current or former employees of Fourth. Engaging with them on platforms like LinkedIn can provide you with insider knowledge about the company culture and expectations, which can be invaluable during the hiring process.
✨Tip Number 3
Prepare to demonstrate your problem-solving skills. Since the role involves daily problem-solving and customer engagement, think of specific examples from your past experiences where you've successfully resolved issues in payroll or customer service.
✨Tip Number 4
Showcase your training and facilitation skills. As the role requires delivering workshops and solution demonstrations, be ready to discuss any relevant experiences where you've educated others or led training sessions.
We think you need these skills to ace Payroll Implementation Specialist
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Payroll Implementation Specialist position. Understand the key responsibilities and required skills, such as payroll expertise and customer-focused consulting.
Tailor Your CV: Customise your CV to highlight relevant experience in payroll implementation and customer service. Use specific examples that demonstrate your problem-solving skills and ability to manage client relationships effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention how your background aligns with Fourth's mission and values, and provide examples of how you have successfully implemented payroll solutions in the past.
Highlight Soft Skills: In your application, emphasise your strong communication skills and emotional intelligence. These are crucial for building relationships with clients and collaborating with internal teams, which is a significant part of the role.
How to prepare for a job interview at JobLeads GmbH
✨Understand Payroll Legislation
Make sure you brush up on UK payroll legislation and best practices before the interview. Being able to discuss specific regulations and how they apply to Fourth's solutions will show your expertise and readiness for the role.
✨Demonstrate Customer Engagement Skills
Prepare examples of how you've successfully built relationships with clients in previous roles. Highlight your ability to understand customer needs and deliver tailored solutions, as this is crucial for the Payroll Implementation Specialist position.
✨Showcase Problem-Solving Abilities
Be ready to discuss past challenges you've faced in payroll implementation and how you resolved them. This will demonstrate your analytical mindset and adaptability, which are key traits for this role.
✨Prepare for Technical Questions
Since the role involves technical configuration and demonstrations, review the common payroll systems and processes. Be prepared to explain how you would handle tasks like PAYE setup or data uploads, showcasing your hands-on experience.
