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- Tasks: Lead operations and facilities management in a vibrant community hub.
- Company: Join a social-impact organisation focused on community development and sustainability.
- Benefits: Enjoy 25 days annual leave, personal training budget, team socials, and more!
- Why this job: Make a real difference while inspiring a high-performance culture in a dynamic environment.
- Qualifications: 5+ years in people management, strong analytical skills, and a commitment to inclusivity.
- Other info: Start date is flexible; apply now to be part of an exciting leadership team!
The predicted salary is between 45000 - 50000 £ per year.
Job DescriptionOperations & Facilities ManagerLocation: Onsite – Tooting, SW17Contract: Full-Time / PermanentSalary: £45,000 – £50,000 (depending on experience)Start Date: 22nd September (or earlier!)About the RoleAre you a hands-on leader who thrives in fast-paced environments and loves making things run like clockwork? Our client is seeking an Operations & Facilities Manager to join their senior leadership team and drive operational excellence across their vibrant community hub.This role offers more than just facilities management; it\’s an opportunity to lead with purpose, inspire a high-performance culture, and contribute to the long-term sustainability of a social-impact organisation.Key ResponsibilitiesOperational Leadership: Oversee all operational activities, including space allocation, access control, and security.Manage utilities, service contracts, and health & safety compliance.Lead audits, risk assessments, and continuous improvement initiatives.Act as the designated Health & Safety Officer.Develop and manage strategic KPIs for the operations team.Recruit, train, and support operational staff.Technology & InnovationDigitise and streamline operational processes.Collaborate with marketing on campaigns to grow the business centre.Use tech tools to monitor service delivery and resolve discrepancies.Explore sustainable solutions to boost efficiency.Strategic LeadershipContribute to executive leadership meetings and strategic planning.Prepare proposals for building improvements and innovation projects.Align operational policies with evolving organisational strategy.Tenant & Client RelationsBuild strong relationships with tenants through regular engagement.Collaborate with programme teams to create opportunities for clients.Resolve tenant challenges with proactive, solution-focused support.Budget ManagementLead budget planning and cost optimisation.Manage procurement and contract negotiations.Provide financial insights to support strategic decisions.Skills & ExperienceEssential: 5+ years of people management experience, 2+ years of project management experience, strong analytical and tech skills, budget management and procurement experience, excellent communication and leadership abilities, commitment to inclusivity and community development.Desirable: Degree in Facilities or Business Management, experience in multi-tenant or community-led properties, proven track record in service improvement and customer support.Personal AttributesPurpose-driven and community-minded.Reflective and open to feedback.Proactive and detail-oriented.Empathetic and collaborative.Creative and enterprising.Values-led leadership with a focus on youth impact.Perks & Benefits25 days\’ annual leave + bank holidaysPersonal training budgetEmployee assistance programmeTeam socials & wellbeing daysVolunteer dayGenerous sick payEye testsPlease apply or contact us at [URL removed]. Office Angels is an employment agency and equal-opportunities employer committed to diversity and inclusion. We support reasonable adjustments for applicants as needed.By applying for this role, your details will be submitted to Office Angels. Our Privacy Policy is available on our website. #J-18808-Ljbffr
Operations & Facilities Manager - Tooting employer: JobLeads GmbH
Contact Detail:
JobLeads GmbH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations & Facilities Manager - Tooting
✨Tip Number 1
Familiarise yourself with the specific operational challenges faced by community hubs. Research similar organisations and their best practices to demonstrate your understanding of the sector during interviews.
✨Tip Number 2
Network with professionals in facilities management and community development. Attend relevant events or join online forums to connect with others in the field, which could lead to valuable insights and recommendations.
✨Tip Number 3
Prepare to discuss your experience with budget management and procurement in detail. Be ready to share specific examples of how you've optimised costs or improved service delivery in previous roles.
✨Tip Number 4
Showcase your leadership style by preparing anecdotes that highlight your ability to inspire and manage teams effectively. Emphasise your commitment to inclusivity and community impact, as these are key values for the role.
We think you need these skills to ace Operations & Facilities Manager - Tooting
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in operations and facilities management. Focus on your leadership roles, project management experience, and any specific achievements that demonstrate your ability to drive operational excellence.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for community development and your commitment to inclusivity. Use specific examples from your past experiences to illustrate how you align with the values of the organisation.
Highlight Relevant Skills: Emphasise your analytical and tech skills, as well as your experience in budget management and procurement. Make sure to mention any familiarity with health and safety compliance and your ability to lead audits and risk assessments.
Showcase Leadership Qualities: In your application, reflect on your leadership style and how it aligns with the role's requirements. Discuss your experience in recruiting, training, and supporting staff, and how you foster a high-performance culture within teams.
How to prepare for a job interview at JobLeads GmbH
✨Showcase Your Leadership Skills
As an Operations & Facilities Manager, you'll need to demonstrate your leadership abilities. Prepare examples of how you've successfully led teams in the past, focusing on your approach to fostering a high-performance culture and driving operational excellence.
✨Highlight Your Problem-Solving Abilities
This role requires a proactive and solution-focused mindset. Be ready to discuss specific challenges you've faced in previous positions and how you resolved them, particularly in relation to tenant relations or operational issues.
✨Emphasise Your Tech Savviness
With a focus on digitising and streamlining processes, it's crucial to showcase your analytical and tech skills. Prepare to discuss any relevant tools or technologies you've used to improve service delivery and efficiency in your previous roles.
✨Demonstrate Your Commitment to Community Development
Since this position is within a social-impact organisation, be sure to express your passion for community development. Share experiences that reflect your values and how you've contributed to inclusivity and positive change in your previous roles.
