Offshore Critical Telecom Support Engineer

Company ProfileOceaneering is a global provider of engineered services and products, primarily to the offshore energy industry. We develop products and services for use throughout the lifecycle of an offshore oilfield, from drilling to decommissioning. We operate the world\’s premier fleet of work class ROVs. Additionally, we are a leader in offshore oilfield maintenance services, umbilicals, subsea hardware, and tooling. We also use applied technology expertise to serve the defense, entertainment, material handling, aerospace, science, and renewable energy industries.Position SummaryThe OCT Engineer will work onshore in Aberdeen and at offshore locations.A background in Offshore Critical Telecoms and basic network engineering is required.The engineer will work predominantly with Service Delivery Managers, clients and globally dispersed team members to ensure OCT Managed Support Service obligations to customer are met.Willingness to perform physical installations, testing and fault diagnosis is mandatory as is maintaining documentation.This role is based in Aberdeen, Scotland and candidates must live within a commutable distance to be considered.Duties And ResponsibilitiesProvide support to Service Delivery Managers, Operations Team and clientsManage various stakeholder interfacesTime management and Activity managementChange Management including preparation of CRQ’sAble to diagnose, co-ordinate and resolve technical issues with telecoms systems and equipment including but not limited to Platform General Alarm Systems, CCTV, Satellite Telephony, UHF & VHF Radio systems, licensing and VSATProvide guidance on technical standards and specifications for telecoms systems and equipmentSite surveysInstallation, configuration and testing of infrastructure at local and remote locationsIdentify improvement opportunities within the telecoms scopeSpecialist vendor engagement, procurement of parts and licensesEquipment shipping and logisticsMaintain documents and diagramsMonitoring and diagnosis of performance issues in conjunction with Operations TeamAble to prepare technical documentation e.g. survey findings and work packsContinued improvement activitiesQualificationsRequiredBOSIET (Basic Offshore Safety Induction and Emergency Training) CertificationMIST (Minimum Industry Safety Training) CertificationStrong exposure in the delivery of highly scalable, economically feasible and high performing systems within a functional delivery matrix of Critical Telecoms, Enterprise and Major Project environmentsOver 5 years’ experience in Offshore Telecoms systems and communications networksExperience of Technical Assurance within an EPC environment in the Oil and Gas industry, and preferably within the Upstream Gas businessCisco CCNA or equivalent networking experienceKnowledge, Skills, Abilities, and Other CharacteristicsCustomer oriented with strong client focused communication skillsExcellent troubleshooting skillsAble to communicate clearly and effectively with internal and external customersAble to work effectively in a hybrid work environment with local and virtual team membersDesire to enhance technical knowledgeAbility to act as a cross-departmental technical lead in previously stated technologiesPromote positive work environmentPossesses professional manner and maintains customer satisfactionAbility to adapt to fluid schedules and activities to meet customers’ requirementsTechnologiesTelecoms Systems – Platform General Alarm Systems, CCTV, Satellite Telephony, UHF & VHF Radio Systems, Licensing, VSAT, SCADA, Weather Station, Radar Early Warning SystemsNetwork Equipment – Cisco Switches and Routers, FirewallsNetwork Technologies – WAN, LAN, VLAN, VPN, TCP/IP, WirelessAdditional InformationRole requires engineer to be within daily commuting distance to Dyce, AberdeenAbility to travel locally, UK, overseas and offshoreRole is predominately onshore based offering a combination of home, office and offshore workingHow To ApplyRegular full-time employees who apply will be considered along with external candidates. Employees with less than six months with their current position are not eligible to apply for job postings. Please discuss your interest in the position with your current manager/supervisor prior to submitting your completed application. It is highly recommended to apply through the PeopleSoft or Oceanet portals.Closing StatementWe offer a competitive salary, a comprehensive benefits package and the opportunity to advance in an international company. To apply, click \’Apply Now\’. #J-18808-Ljbffr