Multi-Service Manager

Multi-Service Manager

Stoke-on-Trent Full-Time 30000 - 37000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead and manage high-quality support services for individuals with disabilities.
  • Company: Eden Futures empowers people to live fulfilling lives, promoting independence and choice.
  • Benefits: Enjoy a competitive salary, extra holiday, health perks, and a bonus scheme.
  • Why this job: Join a top-rated organisation that values professional growth and collaborative teamwork.
  • Qualifications: Experience in supported living or residential services is preferred; strong leadership skills required.
  • Other info: Enhanced DBS check needed before starting; flexible working environment.

The predicted salary is between 30000 - 37000 £ per year.

Multi-Service Manager – (Non-Registered)We are Eden Futures. We are recruiting for a Multi-Service Manager. We deliver exceptional support to people diagnosed with a learning or physical disability, acquired brain injury, autism or a mental illness. As a Multi-Service Manager you will have responsibility for the day-to-day delivery of a high quality service, ensuring statutory, contractual and organisational requirements and standards are met. The Multi-Service Manager will not solely be responsible they will support the area manager to achieve across the services .The Multi-Service Manager will also provide the Service with the professional and technical standards required to meet the expectations of the Commissioners whilst effectively managing and leading the Service. The Multi-Service Manager will be required to have an Enhanced DBS check prior to commencing employment.Benefits for the Multi-Service Manager include:Basic salary of £33,250Take your Birthday off plus 25 days holidayFree DBS CheckHealth Cash Back and Pension schemeEligibility for a £500 bonus through our refer a friend schemeEnhanced pay for Maternity or Paternity leave.Blue Light Discount SchemeEligibility for COSTCO membershipAs per our privacy notice, all pre-employment (compliance) checks post-offer for the multi-service manager are carried out by our third-party provider, Adecco.Main ResponsibilitiesManaging Service Delivery & Quality: To ensure the day to day service provision fully complies with the Eden philosophy, values, policies and procedures whilst also fully complying with local and national legislation, regulations and research.Service Development: Continually seek out new opportunities for growth and development of the service whilst protecting and safeguarding the Company’s values and culture.People Management & Leadership: Provide clear and structured day to day management and support to the local team in order to ensure the highest quality of service is delivered.Collaborative Working: Lead the team in promoting an environment of collaborative working with other departments and agencies, both across the Company and within the wider Multi-Disciplinary Team.Professional Development: Aspire to continually develop as a professional, ensuring skills are updated, keeping abreast of new ideas and sector changes and lead the Company within your area of expertise.The Ideal CandidateIdeally you will have previous experience in a Supported Living or Residential serviceFamiliar with CQC standardsExperience of working with adults with Learning Disabilities or Mental Health conditions is preferableAbility to work effectively in a fast paced, demanding roleA strong leader who can lead by exampleAbout The CompanyEden Futures is about enabling people to live fulfilling lives in whatever circumstances people choose. We support people to be as independent as possible to achieve what they want to with their lives.Our overall aim as an organisation is to provide a high-quality service that empowers Service Users to lead normal lives, and to be the provider of choice.We are proud to have the Advanced (Gold) Investors in People (IIP) standard, which put us in the top 2% of organisations internationally that are part of IIP! #J-18808-Ljbffr

Multi-Service Manager employer: JobLeads GmbH

Eden Futures is an exceptional employer dedicated to empowering individuals with disabilities, offering a supportive and collaborative work culture that prioritises professional development and employee well-being. With competitive benefits such as a generous holiday allowance, health cash back scheme, and opportunities for bonuses, we ensure our Multi-Service Managers are well-equipped to lead high-quality services while enjoying a fulfilling career in a meaningful field.
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Contact Detail:

JobLeads GmbH Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Multi-Service Manager

✨Tip Number 1

Familiarise yourself with the Eden philosophy and values. Understanding what drives the company will help you align your responses during interviews and demonstrate that you're a good cultural fit.

✨Tip Number 2

Network with current or former employees of Eden Futures. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.

✨Tip Number 3

Stay updated on CQC standards and recent developments in the care sector. Being knowledgeable about these topics will show your commitment to professional development and your ability to lead effectively.

✨Tip Number 4

Prepare examples of how you've successfully managed teams in the past. Highlighting your leadership skills and experience in similar roles will help you stand out as a strong candidate for the Multi-Service Manager position.

We think you need these skills to ace Multi-Service Manager

Service Delivery Management
Quality Assurance
Knowledge of CQC Standards
Experience in Supported Living or Residential Services
Leadership Skills
Team Management
Collaboration and Teamwork
Understanding of Learning Disabilities and Mental Health Conditions
Regulatory Compliance
Professional Development
Problem-Solving Skills
Communication Skills
Adaptability in Fast-Paced Environments
Strategic Planning for Service Development

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Multi-Service Manager position. Tailor your application to highlight relevant experience in managing service delivery and quality.

Highlight Relevant Experience: Emphasise any previous experience you have in supported living or residential services, particularly with adults with learning disabilities or mental health conditions. Use specific examples to demonstrate your leadership skills and ability to manage a team.

Showcase Your Values: Eden Futures values its philosophy and culture. Make sure to convey how your personal values align with theirs. Discuss your commitment to empowering service users and promoting independence in your application.

Proofread Your Application: Before submitting, thoroughly proofread your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism, which are crucial for a managerial role.

How to prepare for a job interview at JobLeads GmbH

✨Understand the Company Values

Before your interview, take some time to research Eden Futures and their core values. Understanding their philosophy and how they support individuals with disabilities will help you align your answers with what they stand for.

✨Showcase Your Leadership Skills

As a Multi-Service Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led a team or managed a service, highlighting your approach to people management and collaboration.

✨Familiarise Yourself with CQC Standards

Since familiarity with CQC standards is preferred, make sure you brush up on these regulations. Be ready to discuss how you would ensure compliance in your role and how it impacts service delivery.

✨Prepare for Scenario-Based Questions

Expect scenario-based questions that assess your problem-solving skills and ability to handle challenging situations. Think of specific instances where you've had to navigate difficult circumstances in a care setting and how you resolved them.

Multi-Service Manager
JobLeads GmbH
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  • Multi-Service Manager

    Stoke-on-Trent
    Full-Time
    30000 - 37000 £ / year (est.)

    Application deadline: 2027-08-15

  • J

    JobLeads GmbH

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