At a Glance
- Tasks: Support critical Linux/UNIX applications and manage stakeholder communications.
- Company: Join a leading investment bank focused on innovative financial solutions.
- Benefits: Enjoy hybrid working options and a dynamic work environment.
- Why this job: Be part of a team that drives impactful technology solutions in finance.
- Qualifications: Strong experience with Linux, AWS, and application support required.
- Other info: Central London location; must be eligible to work in the UK.
The predicted salary is between 43200 - 72000 £ per year.
Job DescriptionInvestment Banking – Infrastructure Application Support – Linux/Unix/AWS/IBM WebSphere/ServiceNowWhat you will be doing:Provide 2nd line production operational support for Linux/UNIX application services, many of which are business critical.Be a point of contact for stakeholder communications for the Service Operations teams including Unix Application, Unix Infrastructure support and Unix DBA SupportProvide remote and onsite support for internally developed business critical applications and 3rd Party vendor packages through Dev, Test, UAT and Prod.Manage and escalate problems as appropriate.Ensure that the BAU Service is prioritized, and all faults, incidents and problems are responded to in an efficient manner without negatively impacting SLA\’s and reporting metrics in place.Investigate defects or problems; work with the internal Development team and external vendors to identify workarounds and support any fixes that are required as part of service improvement.Implement Changes or fixes to applications. Support other technical changes being made which affect the Business Systems. Follow the Change Management procedure and other standard practices in installing and configuring applications in Test and Production environments.Key Skills/ExperienceMust have strong experience of supporting critical production applications in a Redhat Enterprise Linux, command line, environment.Must have strong experience of supporting Applications using Amazon Web Services (AWS).Experience of supporting IBM WebSphere MQExperience of Release Management processes for the deployment of application packages from development through to production environments.Knowledge of ITIL framework (understanding of Incident, Problem, Change)Experience with WebSphere Application Server and Apache TomcatExperience with maintenance of SSL Certs for ISVA/LDAP/WebSphere components.Scripting skills in such as Shell and PythonExperience of running queries against PostgreSQL and DB2 databases.Supporting Applications in a windows environment ()Experience of providing cross training on application solutions and operational processes to colleagues. ()Professional qualifications/certificationsBachelor\’s degree or equivalentPrior IT operational support experience across business-critical Production environment, infrastructure, applications and database servicesIndustry standard IT certification – AWS/RHEL/IBM MQ ()ITIL certification ()Hybrid working – Central London based – candidate must be eligible to work in the UKBy applying to this job you are sending us your CV, which may contain personal information. Please refer to our Privacy Notice to understand how we process this information. In short, in order to supply you with work finding services, we will hold and process your personal data, and only with your express permission we will share this personal data with a client (or a third party working on behalf of the client) by email or by upload to the Client/third parties vendor management system. By giving us permission to send your CV to a client, this constitutes permission to share the personal data that would be necessary to consider your application, interview you (Phone/video/face to face) and if successful hire you.Scope AT acts as an employment agency for Permanent Recruitment and an employment business for the supply of temporary workers. By applying for this job you accept the Terms and Conditions, Data Protection Policy, Privacy Notice and Disclaimers which can be found at our website. #J-18808-Ljbffr
Investment Banking - Infrastructure Application Support - Linux/Unix/AWS/IBM WebSphere/ServiceNow employer: JobLeads GmbH
Contact Detail:
JobLeads GmbH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Investment Banking - Infrastructure Application Support - Linux/Unix/AWS/IBM WebSphere/ServiceNow
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Redhat Enterprise Linux and AWS. Having hands-on experience or relevant projects to discuss can really set you apart during interviews.
✨Tip Number 2
Brush up on your ITIL knowledge, especially around Incident, Problem, and Change Management. Being able to speak confidently about these processes will demonstrate your understanding of operational support in a production environment.
✨Tip Number 3
Prepare to discuss your experience with IBM WebSphere MQ and PostgreSQL. Be ready to provide examples of how you've supported applications using these technologies, as this is crucial for the role.
✨Tip Number 4
Network with professionals in the investment banking sector, particularly those who work in application support. Engaging with them on platforms like LinkedIn can provide insights and potentially lead to referrals for the position.
We think you need these skills to ace Investment Banking - Infrastructure Application Support - Linux/Unix/AWS/IBM WebSphere/ServiceNow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Linux/Unix, AWS, and IBM WebSphere. Use specific examples of how you've provided support for critical applications in previous roles.
Craft a Strong Cover Letter: In your cover letter, emphasise your problem-solving skills and experience with incident management. Mention any relevant ITIL certifications and how they apply to the role.
Showcase Technical Skills: Clearly list your technical skills, especially scripting languages like Shell and Python, as well as your experience with PostgreSQL and DB2 databases. This will demonstrate your capability to handle the technical demands of the position.
Highlight Communication Skills: Since the role involves stakeholder communication, provide examples of how you've effectively communicated with teams or clients in past positions. This can set you apart from other candidates.
How to prepare for a job interview at JobLeads GmbH
✨Showcase Your Technical Skills
Make sure to highlight your experience with Linux/Unix, AWS, and IBM WebSphere during the interview. Be prepared to discuss specific projects or challenges you've faced in these areas, as this will demonstrate your hands-on expertise.
✨Understand the ITIL Framework
Since the role involves incident, problem, and change management, it's crucial to show your understanding of the ITIL framework. Be ready to provide examples of how you've applied ITIL principles in previous roles to improve service delivery.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills. Think about past experiences where you had to troubleshoot issues or implement changes under pressure, and be ready to explain your thought process and the outcomes.
✨Communicate Effectively
As a point of contact for stakeholder communications, strong communication skills are essential. Practice articulating complex technical concepts in a way that non-technical stakeholders can understand, as this will be key in your role.