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- Tasks: Assist in maintaining hot tubs and ensuring exceptional guest experiences.
- Company: Join Forest Holidays, a Certified B Corp dedicated to sustainability and unique holiday experiences.
- Benefits: Enjoy generous holidays, performance bonuses, subsidised meals, and discounts on cabin stays.
- Why this job: Work in a stunning forest setting while making a positive impact on guests and the environment.
- Qualifications: Previous experience in a similar role and a full UK Driving License required.
- Other info: Be part of a passionate team that values nature and community.
Location:Forest of DeanSalary: £12.21 per hourWorking Hours: Part time -21 hours.Days of Work: 3 days out of 7 – Monday and Friday plus one weekend shift.Join Our Team in a Stunning Forest Setting!We have an exciting opportunity for an Operations Assistantto join our Forest of Dean team! Work in one of the UK’s most beautiful forest locations, developing your skills while providing outstanding service to our guests.Who Are Forest Holidays?We’re a Certified B Corp. Our business has been recognised as a force for good. It\’s what we’ve always known: our holidays are good for people and the planet. We’ve never done business as usual. Our holidays are unique, and so are we. We’re a team of 800 people. We’re stewards of 244.5 hectares of forest. We manage the land for conservation and create spaces in nature for people to stay. Our tucked-away cabin locations are always thoughtfully placed. They’re places to discover the wonders of nature and realise the part we all play in protecting it.About the Operations Assistant role:Open all year round, our Operations Assistant plays a vital role in ensuring the hot tubs are in perfect working order every day for our guests. You will support the delivery of the agreed Forest Holidays hot tub processes by helping to regularly monitor and record water quality within hot tubs, assisting with adjustments to chemical levels as directed, carrying out basic equipment checks and minor repairs, and promptly reporting any faults or concerns to the Operations Supervisor or Facilities Manager. You will also complete general maintenance tasks, so a basic knowledge of using tools, fixing machinery, and decorating is desirable. Passionate about the little details, you understand the importance of delivering your daily tasks in a timely and competent manner.You take pride in delivering exceptional customer service and are happy to work with our brand standards, ensuring every guest experience that Forest Feeling the moment they step into their cabin.What Are We Looking For?Our ideal Operations Assistant will be adynamic individualwho applies a can-do attitude to solve any issues that may arise on location. You will be a team player, capable of building good working relationships with colleagues. Alove for the outdoors is essential as these tasks need completing rain or shine every day of the year.We’re looking for someone with:Previous experience in a similar role.A full UK Driving LicenseA positive, can-do attitude and a strong work ethic.The ability to work well in a team and communicate effectively with colleagues.Great attention to detail, ensuring high cleanliness standards are met.A willingness to work outdoors in a natural setting, whatever the weather.Why Join Us?As a valued member of our team, you’ll enjoy a range of fantastic benefits, including:Generous holiday allowance – Take the time you need to recharge and enjoy a healthy work-life balance.Performance-based bonuses – Earn a 5% bonus (paid quarterly) if customer service targets are met.Social events and awards evenings – Celebrate success with your team.Pension scheme – Secure your future with our company pension.One full paid day to volunteer – Give back to a cause you care about.Subsidised meals – Discounted food when working on location.Wellbeing events & activities – Focus on your mental and physical wellness.Save on cabin breaks – Enjoy up to 20% off pre-booked stays or last-minute breaks for just £75 per cabin. Friends and family also receive 15% off.Hundreds of discounts – Save on top brands across the UK.Forest Holidays is a Certified B Corporation, committed to sustainability and responsible tourism. By joining us, you’ll be part of a team that values people and the planet.Click ‘Apply’ now to start your journey with us. Don’t miss out on this fantastic opportunity! #J-18808-Ljbffr
Hot Tub Operations Assistant employer: JobLeads GmbH
Contact Detail:
JobLeads GmbH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hot Tub Operations Assistant
✨Tip Number 1
Familiarise yourself with the specific responsibilities of the Operations Assistant role. Understanding the importance of water quality and maintenance tasks will help you demonstrate your knowledge during any informal discussions or interviews.
✨Tip Number 2
Showcase your passion for the outdoors! Since this role requires working in various weather conditions, sharing personal experiences or stories about your love for nature can make a positive impression on the hiring team.
✨Tip Number 3
Network with current employees or others in similar roles. Engaging with them can provide insights into the company culture and expectations, which you can leverage to tailor your approach when applying.
✨Tip Number 4
Prepare to discuss your previous experience in similar roles. Be ready to share specific examples of how you've handled maintenance tasks or provided excellent customer service, as these are key aspects of the job.
We think you need these skills to ace Hot Tub Operations Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Hot Tub Operations Assistant position. Tailor your application to highlight relevant experience and skills that match what Forest Holidays is looking for.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your previous experience in similar roles. Emphasise any relevant skills such as customer service, maintenance tasks, and teamwork. Use bullet points for clarity and keep it concise.
Write a Compelling Cover Letter: In your cover letter, express your passion for the outdoors and your commitment to delivering exceptional customer service. Mention specific examples from your past experiences that demonstrate your ability to handle the responsibilities of the role.
Proofread Your Application: Before submitting your application, take the time to proofread your CV and cover letter. Check for spelling and grammatical errors, and ensure that all information is accurate and well-presented. A polished application reflects your attention to detail.
How to prepare for a job interview at JobLeads GmbH
✨Show Your Passion for the Outdoors
Since the role involves working in a natural setting, it's essential to express your love for the outdoors during the interview. Share any personal experiences or hobbies that highlight your connection with nature and how it aligns with the company's values.
✨Demonstrate Attention to Detail
The Operations Assistant role requires a keen eye for detail, especially when it comes to maintaining hot tubs and ensuring cleanliness. Be prepared to discuss specific examples from your previous experience where your attention to detail made a difference in service quality.
✨Emphasise Teamwork and Communication Skills
This position is all about working closely with colleagues to ensure guest satisfaction. Highlight your ability to collaborate effectively and communicate clearly with team members, providing examples of how you've successfully worked in a team environment in the past.
✨Prepare for Practical Questions
Given the hands-on nature of the job, you might be asked practical questions related to maintenance tasks or problem-solving scenarios. Brush up on basic equipment checks and minor repairs, and be ready to explain how you would handle specific situations that may arise on the job.
