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For Companies At a Glance
- Tasks: Lead a team to deliver exceptional customer experiences and drive sales.
- Company: For Eyes is a dynamic optical retailer with over 500 passionate associates across the US and Puerto Rico.
- Benefits: Enjoy competitive pay, health care, retirement savings, paid time off, and employee discounts.
- Why this job: Join a supportive culture focused on growth and collaboration in the eyewear industry.
- Qualifications: High school diploma required; 3+ years in retail management preferred.
- Other info: Be part of a global community transforming the eyewear and eyecare industry.
The predicted salary is between 28800 - 43200 £ per year.
Requisition ID:878374Store #:00M301 FE ChelmfordPosition:Full-TimeTotal Rewards:Benefits/Incentive InformationAt For Eyes, we are an optical retailer that offers high-quality brands and products with great pricing. We are as unique as our customers and patients. Our diverse team consists of more than 500 dedicated associates across 105 stores in the United States and Puerto Rico. Our highly qualified associates are passionate about customer satisfaction. We proudly offer every For Eyes customer a perfect blend of expert eye care and affordable eyewear.When you join For Eyes, you are starting a career with endless possibilities for growth. We strive for continuous improvement and ways to collaborate to raise the potential of our company. Our commitment is to support and develop our people who have the desire, ambition, and potential to grow.For Eyes is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!GENERAL FUNCTIONThe Store Manager is a leader within the For Eyes organization. The Store Manager delivers key performance indicators and ensures flawless execution of the customer experience, recruits and hires brand right associates with a passion for optics, coaches and develops associates and management alike to prepare bench strength for the region/company, and lastly seamlessly links the doctor and retail functions together.MAJOR DUTIES AND RESPONSIBILITIESConveys a commitment to providing great Customer Service through ensuring the For Eyes team perform the Simple Sales Process.Provides effective on-the-job training and guidance to team members making use of Company provided programs.Delivers clear, motivating and constructive feedback in a timely manner to all retail associates.Confronts problem performers directly and without delay; initiates appropriate disciplinary action when necessary and follows up to monitor progress.Conducts Meaningful Conversations during required times to elevate associate satisfaction, performance and results.Drive profitable personal sales, modeling the way and fostering a retail selling culture.Analyzes store financial data and makes recommendations regarding steps which can be implemented on the retail side of the business to improve profitability.Strives Exceed on all targets setDelivers the key performance indicators by inspiring their team to provide the customer experience that exceed expectations through NPS and Google Ratings.Executes and on-boards staffing to guidelines.Performs administrative duties to include payroll, inventory management, technical application and understanding.Completes and files in a timely manner all necessary store and customer paperwork being thorough and exact in detail.Leads Doctor of Optometry partnership and co-planning.Adheres to company policies and procedures regarding loss prevention.Prepares and executes physical inventory per company guidelines.Executes to guidelines Inventory Management System and Order tracker as a part of global POS.Ensures all company approved safety programs are implemented and maintained consistently per standards, creating a safe working environment for all Associates/Customers.BASIC QUALIFICATIONSHigh School graduate or equivalent3+ years as an optical associate or non-optical retail managementComprehensive knowledge from operations, processes and business implicationsStrong influencing and negotiating skillsTeam building and management skillsStrong communicator and listenerStrong basic math skills (addition, subtraction, multiplication, division)Sales skillsFamiliarity with POS system, computers and calculatorsOrganization skillsKnowledge of current store merchandiseHigh level of business acumenPREFERRED QUALIFICATIONSCollege degree or equivalentState licensure (if applicable) and/or ABO Certification in non-licensed statesPrevious experience in customer service and retailEmployee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.Upon request and consistent with applicable laws, EssilorLuxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please call the Luxottica Ethics Compliance Hotline at 1-888-887-3348 (be sure to provide your name and contact information so that we may follow up in a timely manner) or email HRCompliance@luxotticaretail.com.We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law. #J-18808-Ljbffr
For Eyes - Store Manager 2 #M301 Chelmsford, MA employer: JobLeads GmbH
Contact Detail:
JobLeads GmbH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land For Eyes - Store Manager 2 #M301 Chelmsford, MA
✨Tip Number 1
Familiarise yourself with the latest trends in eyewear and optical care. Being knowledgeable about current products and technologies will not only impress during interviews but also show your passion for the industry.
✨Tip Number 2
Network with current or former employees of For Eyes on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 3
Prepare to discuss your leadership style and how you've successfully managed teams in the past. Highlight specific examples where you've improved team performance or customer satisfaction, as these are key aspects of the Store Manager role.
✨Tip Number 4
Research the company's values and mission statement. Understanding what For Eyes stands for will allow you to align your answers during interviews and demonstrate that you're a good fit for their team.
We think you need these skills to ace For Eyes - Store Manager 2 #M301 Chelmsford, MA
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Store Manager at For Eyes. Highlight your relevant experience in retail management and customer service in your application.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your leadership abilities, sales skills, and any experience in the optical industry or retail management.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to lead a team. Mention specific examples of how you've driven sales or improved customer satisfaction in previous roles.
Highlight Relevant Qualifications: If you have any certifications or qualifications related to optics or retail management, be sure to mention them. This could include state licensure or ABO Certification, as well as any relevant training you've completed.
How to prepare for a job interview at JobLeads GmbH
✨Show Your Passion for Customer Service
As a Store Manager, you'll need to demonstrate your commitment to exceptional customer service. Be prepared to share specific examples of how you've gone above and beyond for customers in previous roles.
✨Highlight Your Leadership Skills
Discuss your experience in leading teams and developing associates. Provide examples of how you've motivated your team to achieve targets and improve performance, as this is crucial for the role.
✨Understand the Business Metrics
Familiarise yourself with key performance indicators relevant to retail management. Be ready to discuss how you have used financial data to make decisions that improved profitability in past positions.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving abilities and how you handle difficult situations. Think of scenarios where you've had to confront underperformance or resolve conflicts within your team.
