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- Tasks: Lead the front-of-house team, ensuring guests have a memorable experience.
- Company: Join The Inn Collection Group, an award-winning pub company in stunning locations.
- Benefits: Enjoy paid breaks, birthday holidays, and 50% off food at our Inns.
- Why this job: Be part of a vibrant team that values respect, warmth, and customer focus.
- Qualifications: Passion for customer service and leadership skills are essential.
- Other info: Explore beautiful locations and enjoy perks like discounted stays and tips.
The predicted salary is between 24000 - 36000 £ per year.
Social network you want to login/join with:What makes the perfect pub? It’s great ales, delicious food, a welcoming atmosphere, and the warm welcome from a team that’s at the heart of everything we do.The Inn Collection Group is a multi-award-winning pubs with rooms company, proudly located in some of the most outstanding destinations across the North of England and Wales. At ICG, we deliver exceptional hospitality by living and breathing our core values of respect, customer focus, warmth, and honesty, all with the goal of Making People Happy.How we say thank you!Celebrate your birthday with an extra paid holiday.Build your future with support from our Lead-Inn development program.Take the time you need to rest and recharge; Paid Breaks are on us.Enjoy 50% off food at any of our Inns.Relax with a stay at any of our Inns during January, February, and March for just £1.Take advantage of the chance to explore our beautiful locations, with 1/3 off room bookings all year round.Experience a spontaneous trip away with £50 on same day bookings.It’s not just for you—your loved ones can enjoy 15% off bed and breakfast too!24/7 confidential support is always there when you need it with our Employee Assistance Programme.Tronc (tips) for staff.Contribute to a company that gives back through our Give-inn back scheme.Join an award-winning team recognised as the Best Pub Employer at the Publican Awards.The nearest mainland pub to Holy Island, the award-winning Lindisfarne Inn is ideally located for exploring Northumberland and venturing into Scotland. Situated just off the A1, south of Berwick-upon-Tweed and the Scottish Border, it offers great facilities for walkers and cyclists, making it the perfect spot for those exploring the area. With a warm welcome and superb home-cooked meals, The Lindisfarne Inn is perfectly placed to enjoy the beauty of both Northumberland and Scotland.You’ll Fit Right InnAs a Front of House Supervisor, you are not just the first smile that welcomes guests but a vital part of ensuring their experience is warm and memorable from start to finish. Working closely with the Assistant Manager, you help guide and support the team, creating a positive and lively atmosphere for guests and staff alike.From greeting guests and overseeing service to stepping in to resolve challenges and ensuring smooth operations, no two days are the same. Your enthusiasm, professionalism, and leadership make our Inn a place guests love to visit and where our team thrives.If you thrive in a fast-paced environment, have a passion for customer service, and are committed to delivering exceptional experiences, we think you’ll fit right inn…This role allowed Megan to explore a new location. Watch Megan\’s video to learn more about our front-of-house roles: https://careers.inncollectiongroup.com/join-inn*Age-related pay rates apply for Under 21s.* #J-18808-Ljbffr
FOH Supervisor employer: JobLeads GmbH
Contact Detail:
JobLeads GmbH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land FOH Supervisor
✨Tip Number 1
Familiarise yourself with The Inn Collection Group's core values: respect, customer focus, warmth, and honesty. Demonstrating a clear understanding of these values during your interactions can set you apart as a candidate who truly aligns with the company's ethos.
✨Tip Number 2
Showcase your leadership skills by sharing specific examples from your previous roles where you successfully managed a team or resolved conflicts. This will highlight your ability to create a positive atmosphere, which is crucial for a Front of House Supervisor.
✨Tip Number 3
Engage with current employees on social media platforms or professional networks. Asking them about their experiences can provide valuable insights into the company culture and help you tailor your approach when discussing your fit for the role.
✨Tip Number 4
Prepare to discuss how you would handle specific scenarios that may arise in a fast-paced pub environment. Being ready with thoughtful responses will demonstrate your problem-solving skills and readiness for the challenges of the role.
We think you need these skills to ace FOH Supervisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and expectations of a Front of House Supervisor. Tailor your application to highlight relevant experience in customer service and team leadership.
Craft a Personal Statement: Write a personal statement that reflects your passion for hospitality and your commitment to creating memorable experiences for guests. Use specific examples from your past roles to demonstrate your skills and enthusiasm.
Highlight Relevant Experience: Make sure to include any previous experience in supervisory roles or customer service positions. Emphasise your ability to work in fast-paced environments and your skills in problem-solving and team management.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are key traits for a Front of House Supervisor.
How to prepare for a job interview at JobLeads GmbH
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific examples of how you've created memorable experiences for guests in previous roles, as this aligns with the company's core values of warmth and customer focus.
✨Demonstrate Leadership Skills
As a Front of House Supervisor, you'll be guiding a team. Be prepared to discuss your leadership style and provide examples of how you've successfully managed a team or resolved conflicts in a fast-paced environment. This will show that you're ready to take on the responsibilities of the role.
✨Know the Company Values
Familiarise yourself with The Inn Collection Group's core values: respect, customer focus, warmth, and honesty. During the interview, relate your personal values and experiences to these principles, demonstrating that you are a good cultural fit for the team.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of the interview. This could include inquiries about the team dynamics, opportunities for development, or how the company measures success in delivering exceptional hospitality. It shows your genuine interest in the role and the company.
