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- Tasks: Lead a team to achieve banking goals and provide exceptional client experiences.
- Company: Join First Financial Bank, a company committed to doing the right things for clients.
- Benefits: Enjoy competitive benefits, including incentives and support for your wellbeing.
- Why this job: Make a real impact in the community while developing your leadership skills.
- Qualifications: 4-5 years of leadership experience in retail; banking knowledge preferred.
- Other info: This role is perfect for those passionate about client relationships and team success.
The predicted salary is between 36000 - 60000 £ per year.
Financial Center Manager III (Union Centre) page is loadedFinancial Center Manager III (Union Centre)Apply locations OH – West Chester – Union Center Blvd time type Full time posted on Posted 30+ Days Ago job requisition id R8277We do the right things, right now. We do them in a way that is relevant to our clients. Become a part of our history as it continues to be written!If you are interested and qualified for this role, we invite you to apply.The Financial Center Manager III will be responsible for the achievement of specified banking center and banking center staff performance goals, on-going achievement, profitability, deposit and loan growth, and fee income. The FCM will build, develop and lead a team that is focused on providing clients with an exceptional client experience by presenting financial solutions to meet the clients’ needs. By focusing on the client, doing the right thing, and striving to make a difference, the team will build long-lasting client relationships. The FCM is accountable for driving new client acquisition, retention and growth of client relationships, as well as growing non-interest revenue. In additional, the FCM is responsible for building strong internal partnerships with key specialists and partners within FFB to meet client needs and contribute to the growth of the Market in which they serve. The FCM will create a team-oriented environment and will foster associate satisfaction through coaching, career development and support. The FCM will build and maintain strong community alliances and integrate into the communities they serve. The FCM may act as a mentor for onboarding new associates within their specified market. The FCM is responsible for adherence to all compliance and regulatory procedures including, but not limited to: BSA, Check 21, CIP, CRA, HMDA, Reg B, Reg D, Reg E, Reg CC, Truth in Savings, Privacy Compliance and the Patriot Act.Essential Functions/ResponsibilitiesThe FCM is responsible for the achievement of specified banking center team service levels and service performance goals. The FCM will be responsible for building, developing, and leading a team that is focused on providing clients with an exceptional client experience and deepening relationships through service and client service follow up.Model the way for peers and coworkers aligned with First Financials Mission and Values.Maintain a banking center environment and commitment to exceptional client experience to foster client loyalty and relationship development.Ensure that banking center performance goals are met or exceeded, within their respective branch and supporting the overall goals of the District and Region.Foster an inclusive and team-oriented environment, leading communication efforts and team collaboration at every level.Develop and lead a team who is knowledgeable in bank products, processes, policies and procedures, and willing to help each other and other teams in the District.Overall responsibility for managing banking center success which includes daily operations, successful audit scores, and sales execution.Actively manage the onboarding of new clients, ensure client follow up calls are conducted in the proper time frame.Manage overall financial center sales and the overall performance, understanding how it impacts the District and company.Engage in coaching and recognition.Update team members on progress towards goals.Develop strong business relationships with key partners focusing on deepening client relationships, finding new opportunities, and sharing client relationships, making needed introductions/referrals. Including, but not limited to:Business Specialists, Worklife Specialists, Financial Wellness Advisors, Preferred Bankers, Private Bankers, Wealth Advisors, Mortgage Loan Officers, and Commercial Partners.Integrate well into the community, developing outside sales opportunities through visibility and active participation in community groups. Discover and support site-specific events open to the community.Manage the day-to-day activities that align with The First Financial Bank Experience (FFB Experience)Daily activities that align with The First Financial Bank Experience (FFB Experience), including but not limited to:Ensure that all associates are delivering a quality client experience.Deepen and expand relationships of clients.Actively manage the onboarding of clients.Lead the daily huddles and team meetings.Attract new associates who align with the First Financial Bank/FOCUS culture and be a continued resource to that associate to promote engagement. Assist District Leader and Retail Regional President with interviewing prospective candidates.Ensure all associates actively manage their respective client relationships.Develop associates through observational coaching, joint sales calls, and utilization of the coaching model. (R.O.P.E.)Maintain all operational and risk management standardsAssist District Leader with facilitation of conference calls and leading of team meetings and District/Region communication.Act as a liaison between peers, the District Leader, and Retail Regional President, supporting and delivering on retail-wide initiatives, communication, and engagement.Typically the Financial Center Manager III is only responsible for leading a single office.Minimum Knowledge, Skills, and Abilities Needed to Perform Essential Functions of the Job4-5 years of demonstrated leadership of coaching, management, leadership and/or mentoring in a retail environment.4-5 years demonstrated prior success with multiple sales leadership processes and execution.4-5 years of personal experience in sales and service with previous success in achieving sales and service goals in a retail environment.4-5 years demonstrated prior success with achievement of performance goals.Must have working knowledge of banking policies and procedures.High school diploma or general education degree (GED) requiredAssociate’s or Bachelor’s degree and/or equivalent banking work experience preferred4-5 years related experience and/or training; or equivalent combination of education and experiencePreferred Knowledge and SkillsLevel of Complexity and ScopeDegree of Independence and Decision-MakingRequired Supervisory ResponsibilitiesPhysical RequirementsCompliance StatementThe associate is responsible for meeting all compliance requirements imposed on First Financial Bank by State and Federal law and regulation, as well as all related First Financial Bank policies and procedures. This includes all Bank Secrecy Act, Anti-Money Laundering, OFAC and Suspicious Activity reporting requirements, as well as all other lending and deposit compliance requirements.Development and TrainingBenefitsWe have relevant, thoughtful benefits and programs that support every aspect of our associates\’ holistic wellbeing. Please review our Benefits Guide .Incentive EligibilityAll roles are incentive eligible with the exception of Co-Op, Intern, or Student positions.It is our policy to not discriminate against any individual in violation of federal, state, and local laws as it relates to age, race, color, religion, national origin, sex, marital status, pregnancy, gender identity, disability, sexual orientation, genetic information, veteran/military service, or any other characteristic protected by law.We are an E-Verify Employer.Similar Jobs (1)Consumer Banker II (Union Center)locations OH – West Chester – Union Center Blvd time type Full time posted on Posted 6 Days Ago #J-18808-Ljbffr
Financial Center Manager III (Union Centre) employer: JobLeads GmbH
Contact Detail:
JobLeads GmbH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Financial Center Manager III (Union Centre)
✨Tip Number 1
Familiarise yourself with the specific banking products and services offered by First Financial Bank. Understanding these will help you demonstrate your knowledge during interviews and show how you can effectively lead a team in providing exceptional client experiences.
✨Tip Number 2
Network with current or former employees of First Financial Bank to gain insights into the company culture and expectations for the Financial Center Manager role. This can provide you with valuable information that can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your leadership style and how you have successfully managed teams in the past. Be ready to share specific examples of how you've achieved performance goals and fostered a positive team environment, as this is crucial for the role.
✨Tip Number 4
Research the local community around Union Centre and think about how you can integrate into it. Being able to articulate your plans for community engagement and building relationships will demonstrate your commitment to the role and the bank's values.
We think you need these skills to ace Financial Center Manager III (Union Centre)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in leadership, sales, and client relationship management. Use specific examples that demonstrate your ability to meet performance goals and foster a team-oriented environment.
Craft a Compelling Cover Letter: In your cover letter, express your passion for providing exceptional client experiences and your commitment to community engagement. Mention how your previous roles have prepared you for the responsibilities of a Financial Center Manager III.
Highlight Compliance Knowledge: Since compliance is crucial for this role, emphasise your understanding of banking policies and procedures. Provide examples of how you've adhered to compliance standards in past positions.
Showcase Leadership Skills: Discuss your experience in coaching and developing teams. Highlight any specific achievements in mentoring associates or leading successful projects that align with the company's mission and values.
How to prepare for a job interview at JobLeads GmbH
✨Understand the Role Thoroughly
Before the interview, make sure you have a solid understanding of the Financial Center Manager III role. Familiarise yourself with the key responsibilities, such as achieving performance goals and building client relationships. This will help you articulate how your experience aligns with their expectations.
✨Showcase Leadership Skills
As this position requires strong leadership abilities, be prepared to discuss your past experiences in coaching and managing teams. Share specific examples of how you've developed team members and fostered a collaborative environment, as this is crucial for the role.
✨Demonstrate Client-Centric Thinking
The company values exceptional client experiences, so be ready to discuss how you've prioritised client needs in previous roles. Highlight any strategies you've implemented to enhance client satisfaction and retention, as well as how you’ve built long-lasting relationships.
✨Prepare for Compliance Questions
Given the importance of compliance in banking, brush up on relevant regulations and procedures. Be prepared to discuss how you've ensured adherence to compliance standards in your previous positions, as this will demonstrate your understanding of the industry's requirements.
