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- Tasks: Manage DTC operations, inventory, and digital marketing for a luxury brand.
- Company: Join a prestigious luxury RTW brand based in Queen's Park, London.
- Benefits: Enjoy potential remote work options after one year and gain valuable industry experience.
- Why this job: Be part of a creative team, enhancing customer experiences and driving brand success.
- Qualifications: Experience in e-commerce, marketing, and strong organisational skills required.
- Other info: Full-time, in-office role with opportunities for growth and creativity.
The predicted salary is between 36000 - 60000 ÂŁ per year.
DTC and E-commerce ManagerOur client: a luxury RTW brandLocation: NW London, (Queen\’s Park)Contract: Full-time, 1-year fixed term, in office 5 days a week ( potential 4 days a week after 1 year )Objective: Support the brand with the execution of the Direct-To-Consumer and digital marketing monitoring, as well as handle the inventory planning.This includes the below tasks:• Maintain accurate levels of stock and samples at all times• Management of the brand\’s stock to fulfil DTC orders and samples for press requests• Fulfilment of all DTC orders and PR requests• Create press packs and other documents needed• Create visual assets for wholesale clients• Creation of graphic resources needed for ad campaigns.• Tracking of performance and communication with the ads agency and reporting internally in a summarised and relevant way• Planning and executing the e-mailing strategy: understanding what products need to be sold and when; creating the newsletter flows and proposals for approval; sending them to the customer and tracking the result. Reporting on a weekly basis• Reviewing DTC results through reports monthly and seasonally, sharing with the team in a clear and concise manner• Overseeing customer service requests: returns, exchanges, bespoke and pre-ordered items• Overseeing customer experience, proposing ideas to refine our DTC and execute them• Development of content and management of the brand’s Instagram presence• Creating shipment labels for DTC orders and returns. Ensuring smooth transport.Who you are:• Previous experience working in Wholesale, E-commerce and marketing• Possess a strong understanding of DTC and e-commerce operations• Highly organised with attention to detail and inventory management skills• You have a creative eye and experience in developing visual assets for digital platforms• You are data-driven and comfortable analysing campaign performance and website metrics• Able to create and develop successful e-mail marketing strategies• You are a strong communicator with excellent written and verbal skills• You are proactive, resourceful, and able to work independently as well as collaboratively within a team.• Committed to delivering an exceptional customer experience. #J-18808-Ljbffr
DTC and E-commerce Manager Luxury RTW Brand Fixed term contract London, GB DTC E-commerce Inven[...] employer: JobLeads GmbH
Contact Detail:
JobLeads GmbH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land DTC and E-commerce Manager Luxury RTW Brand Fixed term contract London, GB DTC E-commerce Inven[...]
✨Tip Number 1
Familiarise yourself with the luxury RTW market and the specific brand you're applying to. Understanding their unique selling points and customer demographics will help you tailor your approach during interviews.
✨Tip Number 2
Showcase your experience in DTC and e-commerce by preparing examples of successful campaigns or projects you've managed. Be ready to discuss how you tracked performance and made data-driven decisions.
✨Tip Number 3
Network with professionals in the luxury fashion industry, especially those involved in e-commerce. Attend relevant events or join online forums to connect with others who can provide insights or referrals.
✨Tip Number 4
Prepare to discuss your creative skills by bringing a portfolio of visual assets you've developed. Highlight your ability to create engaging content for digital platforms, as this is crucial for the role.
We think you need these skills to ace DTC and E-commerce Manager Luxury RTW Brand Fixed term contract London, GB DTC E-commerce Inven[...]
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in DTC and e-commerce. Focus on your previous roles in wholesale, marketing, and any specific achievements that demonstrate your understanding of inventory management and digital marketing.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the luxury fashion industry. Mention specific examples of how you've successfully managed e-commerce operations or developed visual assets in past roles, aligning your skills with the job description.
Showcase Your Data Skills: Since the role requires data-driven decision-making, include examples of how you've analysed campaign performance or website metrics in your application. This will demonstrate your analytical skills and ability to track results effectively.
Highlight Customer Experience Focus: Emphasise your commitment to delivering exceptional customer experiences. Provide examples of how you've improved customer service processes or enhanced customer satisfaction in previous positions, as this is crucial for the role.
How to prepare for a job interview at JobLeads GmbH
✨Showcase Your E-commerce Knowledge
Make sure to highlight your previous experience in e-commerce and DTC operations. Be prepared to discuss specific strategies you've implemented in the past and how they contributed to sales growth or improved customer experience.
✨Demonstrate Your Organisational Skills
Given the importance of inventory management in this role, come equipped with examples of how you've successfully managed stock levels and fulfilled orders in a timely manner. This will show that you can handle the responsibilities of the position effectively.
✨Prepare for Data-Driven Discussions
Since the role requires analysing campaign performance and website metrics, be ready to discuss how you've used data to inform your marketing strategies. Bring examples of reports you've created and how they influenced decision-making.
✨Exhibit Your Creative Side
As the role involves creating visual assets and content for digital platforms, prepare a portfolio showcasing your previous work. Discuss your creative process and how you ensure that your designs align with brand identity and marketing goals.
