Digital Communications Executive

Do you want your voice heard and your actions to count?Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.Overview Of The Department/SectionWe are MUFG. 360 years of heritage. A world-class set of businesses. And more than 180,000 employees in 50 markets. It’s no surprise that MUFG has grown to become one of the top five banks in the world. Our services include commercial banking, trust banking, securities, credit cards, consumer finance, asset management, and leasing. MUFG offers stability in an ever-changing market, providing services to high-profile clients worldwide.Our vision? To become the world’s most trusted financial group. You’ll help us achieve it.Please visit our website for more information – https://www.mufgemea.com/.The Corporate Communications team is responsible for protecting and enhancing the brand and reputation of the firm with media, clients and other external stakeholders. Its activities also underpin employee engagement and cultural change by managing and implementing a range of communication strategies from Executive-led Town Halls and intranet content to corporate Identity and management of brand guidelines.The team manages:External stakeholder communicationsMedia relationsIssues managementSocial mediaClient communicationsInternal communicationsIntranet contentExecutive communications and Town HallsDivisional communicationsEmployee/team newslettersBrand and DigitalCorporate Identity and management of brand guidelinesIntranet managementWebsites – content and developmentAdvertising and sponsorshipConferences and EventsContents productionNUMBER OF DIRECT REPORTSThere are no direct reports, however, the role holder will be expected to help manage agencies.MAIN PURPOSE OF THE ROLEThe Digital communication executive has responsibility for the day-to day activities and maintenance of a portfolio of intranet and external websites to meet current and future requirements across the business. In addition, the role covers governance of electronic branding for these sites, electronic marketing materials, management of virtual events and digital contents productionKey ResponsibilitiesFor dual hat only:In this role, you will operate across MUFG’s banking arm and securities business under a dual-hat arrangement. Under this arrangement, you will act and make decisions on behalf of both Bank and Securities, subject to the same remit and level of authority, and irrespective of the entity which employs you.Support on strategic management of internal and external digital channels to enable effective external brand promotion and internal engagement.Day-to-day content publishing on external website (media releases, regulatory reports, news and insight)Provide day-to-day user support and training on the firm-wide intranet (cloud based intranet platform).Monitor group email account, Service Now (online service request platform) and support users’ enquiries and requests in a timely manner.Leverage data and internal and external analytics to create monthly reports to ensure digital content is strategically timed, visually impactful and posted for maximum readershipWork with Technology, Information Security, GDPR teams and Head Office to produce regular reports in line with company policies.Work with external agencies on intranet/website/CMS improvementsSEO/SEM – support on developing linking strategies to drive more traffic and improve search relevance (organic and paid).Assist with the production of multimedia including; filming, editing, video, audio and graphics to support corporate events, advertising and leadership communications across EMEA.Advance newsroom mentality across the business to ensure strategic and consistent flow on information, and understanding the editorial calendar to meet tight deadlinesProvide design briefs to creative agencies to ensure best-in-class, impactful digital design in line with the brand guidelineProvide guidance to internal and external stakeholders to ensure all branded assets are brand compliantProduce digital banners using photoshop and other editing software for email and social mediaSupport the weekly production and distribution of MUFG podcastSupport the execution of a robust and innovative digital communications strategy across EMEA, including delivering digital campaigns for ESG and the website refresh project.Coordinating meetings for internal and external stakeholders, take meeting minutes and produce presentation materialsWork ExperienceDemonstrable experience in digital, corporate communications, branding, marketing and eventsExperience of working in financial servicesClient orientated, and understanding of how branding fits into the overall marketing and business development mixSkills And ExperienceFunctional / Technical Competencies:EssentialWeb/mobile technologiesBasic understanding of core web infrastructureUnderstanding of the components of common web technology (HTML, CSS, JavaScript)Experience with CMS systemsThird party and internal stakeholder management at all levelsSolid experience in web design and UX best practiceUser centric designIA development – personas/user journeys/card sorting/prototype/user researchSEO managementGoogle analyticsExperience in digital contents creationPhotoshop and InDesignFilming and EditingPhotographyFocus on deliveryBudgeting/project planningUnderstanding of legal/compliance issues and the implications of working within a heavily regulated environmentData Privacy / GDPROnline IPPersonal RequirementsOutstanding communications skills across web, email, verbal, writtenAbility to collaborate with diverse teams internal/external across different time zonesThird-party and internal stakeholder management at all levelsRelationship building particularly with technologyCopywriting and editing online and offline contentThrive in a fast-paced environment that is undergoing significant transformational change, with an ability to think on their feet, work within a team but also on their own initiative. This requires tact and patience when dealing with stakeholders who have limited web knowledge and who may not understand the bigger picture.An innovative thinker: big ideas, think outside the box, embrace new technology.Ability to handle sensitive and confidential situations with diplomacyPlease note MUFG operate a hybrid working policy with 3 days in office per week.We are open to considering flexible working requests in line with organisational requirements.MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count. We support the principles of equality, diversity and inclusion in recruitment and employment, and oppose all forms of discrimination on the grounds of age, sex, gender, sexual orientation, disability, pregnancy and maternity, race, gender reassignment, religion or belief and marriage or civil partnership.We make our recruitment decisions in a non-discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law.Seniority levelSeniority levelEntry levelEmployment typeEmployment typeFull-timeJob functionJob functionMarketing, Public Relations, and Writing/EditingIndustriesFinancial Services and BankingReferrals increase your chances of interviewing at MUFG by 2xSign in to set job alerts for “Communications Executive” roles.London, England, United Kingdom 1 day agoLondon, England, United Kingdom 4 days agoCommunications & PR Manager Dr.Jart+ & OriginsLondon, England, United Kingdom 6 days agoLondon, England, United Kingdom 3 weeks agoGroup Communications Manager – Leadership and Press Office CommsGreater London, England, United Kingdom 3 weeks agoCommunications Executive – GM and ClothingLondon, England, United Kingdom 11 hours agoLondon, England, United Kingdom 3 weeks agoGreater London, England, United Kingdom 19 hours agoInternal Communications Manager – 12-month fixed-term contractCorporate Communications Manager, AMET (Turkey)London, England, United Kingdom 6 days agoSENIOR GLOBAL MANAGER, CREATIVE COMMUNICATIONSLondon, England, United Kingdom 3 days agoLondon, England, United Kingdom 1 week agoLondon, England, United Kingdom 13 hours agoLondon, England, United Kingdom 1 day agoLondon, England, United Kingdom 1 month agoLondon, England, United Kingdom 2 weeks agoLondon, England, United Kingdom 5 days agoLondon, England, United Kingdom 15 hours agoLondon, England, United Kingdom 1 week agoCommunications and Engagement Executive (Retail Operations)London, England, United Kingdom 1 week agoGreater London, England, United Kingdom 1 week agoWatford, England, United Kingdom 2 weeks agoWe’re unlocking community knowledge in a new way. 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