At a Glance
- Tasks: Join our team as a CRM Executive, supporting email marketing and communication strategies.
- Company: SEVENSTORE connects fashion lovers through unique clothing and community experiences.
- Benefits: Enjoy a hybrid work model in a creative environment with opportunities for growth.
- Why this job: Be part of a diverse team that values innovation and creativity in the fashion industry.
- Qualifications: No specific experience required; just a passion for fashion and a willingness to learn.
- Other info: This role is based in Greater Manchester, fostering collaboration across departments.
The predicted salary is between 30000 - 42000 Β£ per year.
Join to apply for the CRM Executive role at FlagstoneJoin to apply for the CRM Executive role at FlagstoneGet AI-powered advice on this job and more exclusive features.What is Flagstone?Flagstone is many things. An online savings platform, reinventing how individuals, businesses, and charities manage, protect, and grow their cash. A diverse group of people, bound by a collaborative spirit, and shared purpose. And lastly, a thriving, profitable business β where smart people do their best work.What is Flagstone?Flagstone is many things. An online savings platform, reinventing how individuals, businesses, and charities manage, protect, and grow their cash. A diverse group of people, bound by a collaborative spirit, and shared purpose. And lastly, a thriving, profitable business β where smart people do their best work.Each definition shares a common thread: our unique culture. It\’s our pride and joy. And our competitive advantage.A feel for our cultureTo revolutionise the savings market, we need to be at our best. But high performance takes more than talent β it takes a culture of kindness, respect, and growth.That\’s why we\’re building a diverse, inclusive community, where your voice is heard and valued. Where, with close support and room to develop, you can surpass even your own expectations. And be rewarded for it.We may not change the world, but we can change the world of financial technology. And all it takes is a winning mix of drive, talent, and empathy. Our culture celebrates all three.But enough about us. Let\’s talk about you.Does this sound like you?We\’re looking for a CRM Executive who has experience of email marketing, including best practice techniques of lead generation to drive acquisition, long-term engagement and retention. Reporting to the Senior CRM Manager, this role will sit in the Digital & CRM Marketing Team and see you be responsible for the management, set up, development and delivery of email campaigns across all stages of the funnel, both triggered based automations and broadcast campaigns which drive engagement, action and commercial outcomesAs a key member of the team, you\’ll proactively collaborate closely with cross functional stakeholders to ensure all campaigns are planned, design and executed to a high stand in line with timings, compliance and GDPR. Your work will be instrumental in driving growth within the consumer audience, enhancing customer engagement and contributing to the ongoing evolution of our consumer marketing strategy.What you\’ll do:Creation, scheduling, and AB Testing of all marketing and CRM emails (both newsletters and solus campaigns) to clients (B2C) and wealth advisers (B2B) ensuring all are GDPR compliantManage and maintain the email marketing calendar and communicating upcoming activity with stakeholdersContributing to and executing the CRM email test planSupport the CRM Manager and Senior CRM Manager with customer communication strategies (email and push)Support the wider marketing team with the development and implementation of customer email journeys; working closely with the CRM Marketing team execute and optimise themCreate a plan for growing the email database across both clients and wealth advisersMaintain the email briefing process and ensuring adherence to relevant QA, sign off and schedulesProduce regular reports on email campaign performance, metrics and insights to the marketing team and wider businessOngoing Collaboration across Marketing, Customer Support, Sales and Product to ensure seamless campaign execution and a consistent customer experience.Act as a subject matter expert for email marketing tools (Marketing Cloud) and optimise their effectiveness when combined with SalesForce and other related productsMonitoring and maintaining awareness of competitor email campaignsWhat you\’ll bring:1- 2 years of experience in CRM and email marketing with a strong focus on customer acquisition, activation and retention.Excellent communicator, proactive and collaborative and able to juggle multiple prioritiesHands on experience with marketing automation or email systems (Salesforce Marketing Cloud preferred).Designing and building emails using HTML email template editors or Marketing Cloud content blocksWorking knowledge of AB Testing email campaigns and optimising content to drive improvement.Reporting on the performance of email engagement and conversion metricsWorking knowledge of GDPR and considerations for marketing communicationsExcellent Stakeholder managementHow we reward you:At Flagstone, the benefits extend beyond false gifts like \”fruit and snacks\”. Instead, we invest in your health, wealth, and professional development. Here\’s a selection of our benefits:Hybrid working – Spend at least 1 day a week with your team in our collaborative London officeCompetitive bonus scheme – designed to reward and recognise high performanceFlexible benefits budget – a pot to fund meaningful benefits for you, whether it\’s hormone or fertility testing, cancer screening, neuro-diversity coaching or something that matters for you.A range of salary sacrifice options to help you make tax efficient savings on electric cars, nursery schemes, home and tech goods.Around the World scheme – 3 months work from anywhere schemeMental wellbeing support β Access therapy and mental health sessions through SpillLearning and development β Β£1,000 personal development budget to help you grow in your role.Private health care – Enjoy all the benefits AXA has to offer, including reduced gym memberships and medical history disregardedMedical cash plan – To help you with the costs of dental and optical expensesLife insurance and Income Protection- four times your annual salary for peace of mindMatched pension contributions up to 5%25 days holiday – plus bank holidays, well-being days and volunteering daysEnhanced Parental Leave β enhanced maternity, paternity and adoption pay.All are welcome.At Flagstone, we\’re assembling a diverse team that defies our industry\’s norms. Think this role could suit you? We encourage you to apply, no matter your background.Seniority levelSeniority levelNot ApplicableEmployment typeEmployment typeFull-timeJob functionJob functionBusiness Development and SalesReferrals increase your chances of interviewing at Flagstone by 2xGet notified about new Customer Relationship Management Executive jobs in London, England, United Kingdom.Customer Relationship Management ExecutiveCustomer Relationship Management ExecutiveLondon, England, United Kingdom 1 day agoCustomer Relationship Management ExecutiveCity Of London, England, United Kingdom 3 weeks agoSales Executive – Mercedes-Benz of BrooklandsWeybridge, England, United Kingdom 1 month agoCustomer Relationship Management Manager (FTC)London, England, United Kingdom 2 months agoLondon, England, United Kingdom 2 days agoLondon, England, United Kingdom 1 week agoHammersmith, England, United Kingdom 4 days agoLondon, England, United Kingdom 2 weeks agoLondon, England, United Kingdom 17 hours agoLondon, England, United Kingdom 1 month agoLondon, England, United Kingdom 3 days agoLondon, England, United Kingdom 1 day agoLondon, England, United Kingdom 3 weeks agoLondon, England, United Kingdom 1 month agoCRM New Business Account Executive – UKILondon, England, United Kingdom 1 week agoLondon, England, United Kingdom 1 month agoLondon, England, United Kingdom 3 weeks agoHammersmith, England, United Kingdom 2 weeks agoLondon, England, United Kingdom 2 hours agoMarketing Executive – Hospitality and VenueLondon, England, United Kingdom 2 weeks agoLondon, England, United Kingdom 2 days agoInfluencer Marketing Executive – 6 Month FTCLondon, England, United Kingdom 3 days agoCRM SAM or Account Director for client-side secondment | 10-month FTC up to Β£50K β London 2 days a weekLondon, England, United Kingdom 18 hours agoWeβre unlocking community knowledge in a new way. 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CRM Executive employer: JobLeads GmbH
Contact Detail:
JobLeads GmbH Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land CRM Executive
β¨Tip Number 1
Familiarise yourself with SEVENSTORE's brand ethos and product offerings. Understanding their unique blend of luxury and contemporary fashion will help you demonstrate your alignment with their values during conversations.
β¨Tip Number 2
Network with current or former employees of SEVENSTORE on platforms like LinkedIn. Engaging in conversations about their experiences can provide valuable insights into the company culture and expectations for the CRM Executive role.
β¨Tip Number 3
Prepare to discuss specific CRM tools and strategies you've used in the past. Highlighting your experience with email marketing campaigns and data segmentation will show that you're ready to contribute from day one.
β¨Tip Number 4
Stay updated on the latest trends in CRM and email marketing, especially within the fashion industry. Being able to discuss recent developments or successful campaigns can set you apart as a knowledgeable candidate.
We think you need these skills to ace CRM Executive
Some tips for your application π«‘
Understand the Brand: Before applying, take some time to understand SEVENSTORE's ethos and culture. Familiarise yourself with their unique approach to fashion and community, as this will help you tailor your application to reflect their values.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in CRM, email marketing, or data management. Be specific about your contributions and successes in these areas to demonstrate your suitability for the role.
Showcase Your Creativity: Since SEVENSTORE values creativity, include examples of how you've driven innovation in past roles. Whether it's through successful campaigns or unique strategies, showcasing your creative thinking can set you apart.
Tailor Your Application: Make sure to customise your application materials for the CRM Executive position. Use keywords from the job description and align your skills and experiences with the responsibilities outlined to show that you're a perfect fit.
How to prepare for a job interview at JobLeads GmbH
β¨Understand SEVENSTORE's Ethos
Before your interview, take some time to research SEVENSTORE's brand values and ethos. Familiarise yourself with their unique approach to fashion and community. This will help you demonstrate your alignment with their mission during the conversation.
β¨Showcase Your CRM Knowledge
Be prepared to discuss your experience with CRM systems and email marketing campaigns. Highlight any specific tools or strategies you've used in the past, and be ready to share examples of how you've improved customer engagement through data segmentation and performance analysis.
β¨Prepare Questions for the Interviewers
Think of insightful questions to ask the interviewers about the role and the company culture. This shows your genuine interest in the position and helps you assess if SEVENSTORE is the right fit for you. Consider asking about their current CRM strategies or how they measure campaign success.
β¨Emphasise Collaboration Skills
Since the role involves working closely with various departments, highlight your teamwork and collaboration skills. Share examples of how you've successfully worked with others to achieve common goals, especially in a fast-paced environment like fashion retail.