At a Glance
- Tasks: Join us as a handyman, completing diverse maintenance and repairs for homes and businesses.
- Company: Mr. Handyman is a top-rated home repair company known for quality service and customer satisfaction.
- Benefits: Enjoy flexible hours, tech support, and a back office that manages your schedule.
- Why this job: Be part of a supportive team where you can build a rewarding career and wow customers.
- Qualifications: 8+ years of handyman experience and proficiency in at least three trades required.
- Other info: Set your own rates as a sub-contractor and enjoy competitive pay based on your skills.
At Mr. Handyman we’re growing our team of handyman professionals so we can continue to be one of the most well-respected home repair and maintenance companies in the country. We’re looking for highly-skilled craftsman who can \”do it all\” while taking excellent care of our customers.Your work area would be York, Durham, Halton and Peel regions (With the exception of downtown Toronto and South Mississauga). You would be dispatched from your home, to job site(s) back to your home.Mr. Handyman is known for exceptional service, quality work, and our \”Done Right Promise.\” We stand behind this commitment because we only hire the best and work hard to take care of all our team members.When you join the Mr. Handyman team, you get so much more than a job you get a career you can be proud of, and the support of industry-leading software and business systems.Why You’ll Want to Join Our TeamHere are just a few of the benefits you’ll receive when joining the Mr. Handyman team.Work as Sub-Contractor where you give Mr. Handyman your price on a per-job-basisA back office that takes care of filling your schedule, so you don’t have toAn office team that answers all calls and helps you take care of the customersFlexibility with hours so you can take care of life’s important eventsYour own iPad and technology support for using our state-of-the-art internal system, ServiceTitanAnd so much moreYour Responsibilities as a Handyman ProfessionalCompleting Maintenance & Repairs – You’ll be completing small to medium maintenance and repairs for home and commercial projects. The project length can range from two hours to two days.Making Recommendations and Managing Expectations with Customers – You’ll communicate with customers to help them understand what they need to have done and manage expectations about the scope of work and costs.Create Life-Long Customers – Deliver a great experience that wows life-long repeat customers. You will follow the Mr. Handyman Way – a repeatable process that makes it easy to wow the customer every time.How We’ll Measure PerformanceHere are some of the ways that we’ll measure your performance in the role.Customer Satisfaction (NPS) – For every job, you will encourage customers to complete a survey for them to rate their satisfaction with the service. You’ll need both a high response rate and high satisfaction rate.Revenue Target – Our office gets you in the door and it’s your job to stay there and find additional ways to be of service to the customer.Effective Billing Rate – It’s your responsibility to source any needed materials and communicate with our office to submit your estimates.Recall Percentage – We guarantee all our work for one year. The work needs to be done correctly, the first time.What We Want From YouCulture alignmentRockstar\’s onlyBought into the visionTo Succeed in this RoleYou’ll need to self-manage as you’ll be alone often.You’ll need to speak with customers and provide excellent customer service while asking for reviews and collecting payments.You’ll need to have the necessary tools, including the ability to use technology.You\’ll need to document the job while following our process, the Mr. Handyman Way.You’ll need to wear proper PPE as well as booties to protect our customer’s home.Job RequirementsThese are the minimum requirements to be considered for this position.Live within the areaHave 8+ years’ experience as a paid handymanOwn your own toolsComplete a background and driving record checkAble to lift 50 pounds independentlyAble to safely work at heights and work overhead for extended periods of timeAs an experienced Handyman, you have strong proficiency in at least three (4) of the following:Carpentry workBathroom improvementsKitchen improvementsPainting, both inside and outDrywall work, minor and major repairsBasic plumbingFloor installation and refurbishingFamiliar with building codesBenefits & PayAs a sub-contractor you tell us your price. As an employee, the pay range for this position is $30.00 to $40.00/Hour and is dependent on your experience as a professional handyman as well as your experience with other home repair and maintenance projects such as carpentry, plumbing, and drywall.Still with us? Great! Remember, we’re looking to hire only the best. If that’s you, APPLY TODAY! Should you meet the requirements for the position, our system will schedule you for an interview immediately. #J-18808-Ljbffr
Contractor / Craftsman / Remodeler employer: JobLeads GmbH
Contact Detail:
JobLeads GmbH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contractor / Craftsman / Remodeler
✨Tip Number 1
Familiarise yourself with the Mr. Handyman Way. Understanding their processes and customer service philosophy will help you align your approach during interviews and demonstrate that you're a good fit for their culture.
✨Tip Number 2
Highlight your versatility in skills. Since they are looking for someone who can 'do it all', be prepared to discuss your experience in various areas like carpentry, plumbing, and drywall work, showcasing your ability to handle diverse tasks.
✨Tip Number 3
Prepare examples of how you've delivered exceptional customer service in the past. Mr. Handyman values customer satisfaction highly, so having specific stories ready will show that you understand the importance of creating life-long customers.
✨Tip Number 4
Be ready to discuss your self-management skills. Since you'll often be working independently, demonstrating your ability to manage your time effectively and stay organised will be crucial in the interview process.
We think you need these skills to ace Contractor / Craftsman / Remodeler
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience as a handyman. Focus on the skills mentioned in the job description, such as carpentry, plumbing, and customer service. Use specific examples to demonstrate your proficiency in these areas.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the handyman profession and your alignment with Mr. Handyman's values. Mention your years of experience, your commitment to customer satisfaction, and how you can contribute to their 'Done Right Promise'.
Highlight Your Tools and Technology Skills: Since the role requires you to own your tools and use technology like ServiceTitan, make sure to mention your familiarity with these tools in your application. This will show that you are prepared and capable of meeting the job requirements.
Showcase Customer Service Experience: Emphasise any previous roles where you provided excellent customer service. Include examples of how you managed customer expectations and created long-term relationships, as this is crucial for the position at Mr. Handyman.
How to prepare for a job interview at JobLeads GmbH
✨Showcase Your Skills
Be prepared to discuss your hands-on experience in various handyman tasks. Highlight specific projects where you've excelled, especially in carpentry, plumbing, or drywall work, as these are key areas for Mr. Handyman.
✨Emphasise Customer Service
Since customer satisfaction is crucial, share examples of how you've managed customer expectations and delivered exceptional service in the past. This will demonstrate your alignment with the company's values.
✨Familiarise Yourself with Technology
Mr. Handyman uses state-of-the-art software like ServiceTitan. Brush up on your tech skills and be ready to discuss how you can effectively use technology to enhance your work and customer interactions.
✨Prepare Questions
Have a few thoughtful questions ready about the role and the company culture. This shows your genuine interest in the position and helps you assess if it's the right fit for you.