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- Tasks: Investigate and manage first and third party claims with a focus on customer service.
- Company: Join Arbella Insurance Group, a leader in the insurance industry dedicated to community support.
- Benefits: Enjoy full-time hours, training opportunities, and a collaborative work environment.
- Why this job: Kickstart your career in insurance while making a real impact on people's lives.
- Qualifications: No prior experience needed; just bring your enthusiasm and willingness to learn!
- Other info: This is an entry-level position perfect for high school and college students.
The predicted salary is between 36000 - 60000 £ per year.
Join to apply for the Claims Service Specialist I (N) role at Arbella Insurance Group1 year ago Be among the first 25 applicantsJoin to apply for the Claims Service Specialist I (N) role at Arbella Insurance GroupUnder immediate supervision, investigate and dispose of first and third party claims. All payments will be approved until authority has been granted. Extremely limited settlement authority as determined by Claim Manager.Key ResponsibilitiesTimely completion of all case activities, maximizing customer service and minimizing net loss payout.Contacts all insureds, claimants and witnesses that may have information relating to the loss, either in person, by telephone or in writing.Inputs and retrieves information using the automated claims system, requests checks, form letters and other correspondence through the automated claim system.Evaluates case facts determining coverage, liability and reserves, and reports on settlement; maintains a reminder system.With guidance, negotiates settlements with individuals, attorneys, and other insurance carriers within their granted settlement authority level.Will keep management informed of activities and problems with in assigned area of responsibility.Pursues subrogation and may arrange for salvage to obtain the maximum recovery.Provides information to all interested parties, including the local agents, by answering routine questions regarding the status of the claim.Maintain claim files and document claim file activities in accordance with established procedures.Will successfully complete all required in-house training.Performs other related duties as required or requested.RequirementsSuccess will be measured based on individual results compared to all established department standards in Customer Service, Teamwork, Loss and Expense Management as well as Continuous Improvement.Seniority levelSeniority levelEntry levelEmployment typeEmployment typeFull-timeJob functionJob functionFinance and SalesIndustriesInsuranceReferrals increase your chances of interviewing at Arbella Insurance Group by 2xGet notified about new Claims Specialist jobs in Wakefield, MA.Independent Insurance Claims Adjuster in Medford, MassachusettsBoston, MA $70,000.00-$80,000.00 1 month agoIndependent Insurance Claims Adjuster in Stoneham, MassachusettsIndependent Insurance Claims Adjuster in Methuen, MassachusettsIndependent Insurance Claims Adjuster in Salem, New HampshireIndependent Insurance Claims Adjuster in Burlington, MassachusettsIndependent Insurance Claims Adjuster in Milton, MassachusettsIndependent Insurance Claims Adjuster in Quincy, MassachusettsIndependent Insurance Claims Adjuster in Boston, MassachusettsIndependent Insurance Claims Adjuster in Newton Center, MassachusettsIndependent Insurance Claims Adjuster in Canton, MassachusettsBoston, MA $80,000.00-$85,000.00 3 weeks agoBoston, MA $70,000.00-$80,000.00 1 month agoIndependent Insurance Claims Adjuster in Lowell, MassachusettsIndependent Insurance Claims Adjuster in Chelmsford, MassachusettsIndependent Insurance Claims Adjuster in Mattapan, MassachusettsIndependent Insurance Claims Adjuster in Andover, MassachusettsIndependent Insurance Claims Adjuster in Revere, MassachusettsIndependent Insurance Claims Adjuster in Randolph, MassachusettsWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
Claims Service Specialist I (N) employer: JobLeads GmbH
Contact Detail:
JobLeads GmbH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Service Specialist I (N)
✨Tip Number 1
Familiarise yourself with the insurance claims process. Understanding how first and third party claims work will give you a solid foundation to discuss during interviews and demonstrate your enthusiasm for the role.
✨Tip Number 2
Brush up on your customer service skills. Since this role emphasises maximising customer service, think of examples from your past experiences where you successfully resolved issues or provided exceptional service.
✨Tip Number 3
Network with professionals in the insurance industry. Attend local events or join online forums to connect with current claims specialists. This can provide valuable insights and potentially lead to referrals.
✨Tip Number 4
Prepare for situational interview questions. Be ready to discuss how you would handle specific scenarios related to claims processing, negotiations, and customer interactions, as these are likely to come up during your interview.
We think you need these skills to ace Claims Service Specialist I (N)
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Claims Service Specialist I. Familiarise yourself with the key tasks such as investigating claims, negotiating settlements, and maintaining claim files.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the job description. Emphasise any customer service experience, attention to detail, and ability to work under supervision.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how your skills and experiences make you a suitable candidate for the Claims Service Specialist position.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your professionalism.
How to prepare for a job interview at JobLeads GmbH
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Claims Service Specialist I. Familiarise yourself with the key tasks such as investigating claims, negotiating settlements, and maintaining claim files. This will help you answer questions confidently and demonstrate your interest in the position.
✨Showcase Customer Service Skills
Since this role emphasises customer service, be prepared to discuss your previous experiences where you provided excellent service. Think of specific examples that highlight your ability to communicate effectively and resolve issues, as these are crucial for success in this position.
✨Prepare for Scenario Questions
Expect scenario-based questions during the interview. Practice how you would handle various situations related to claims processing, such as dealing with difficult claimants or making decisions under pressure. This will show your problem-solving skills and ability to think on your feet.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask the interviewer. Inquire about the team dynamics, training opportunities, or how success is measured in the role. This demonstrates your enthusiasm for the position and helps you assess if the company is the right fit for you.
