Centre Admin Dover, The Duke of York\'s Royal Military School

Centre AdministratorThe MLA Center Administrator is a full-time, seasonal position (mid-June until mid-August) with MLA , which is the trade name for Go Languages Worldwide ltd in the UK and Study World Corp. in the US. As the Center Administrator, you would work under the direct supervision of the Center Director. You will be responsible for all logistics including finances of an MLA center. This position will reside on campus and monitor the safety and well-being of international high school students attending our cultural immersion program.Position OverviewResponsible for all logistics and financingReports to Centre DirectorEmployment from end of June – beginning of August6 working days per week1 day off per weekRequired SkillsPositive outlookEnthusiasmExcellent organization skillsAbility to work long hours in a high-pressure environmentProficient with Microsoft Office suite, especially ExcelCompanyFor almost 50 years, MLA World has been bridging cultures together through education and world travel. We are a company dedicated to encouraging the growth of global citizens through English language learning abroad and safe, culturally immersive youth programming. With travel and education at the forefront of our mission, MLA’s work culture is always exciting and full of change. We are an international team who loves sharing culture, stories of travel, and a passion for working with youth and enlarging their perspectives of the world.Company Mission StatementMLA Move Language Ahead is an industry leader committed to providing premier international study abroad programs that ensure the highest levels of safety, education, and cultural immersion.LOCATIONSThe Duke of York\’s Royal Military School(Other locations we operate: University of Reading, Kings College, Brunel Univeristy, University of Surrey, Dulwich College, University of Wales Trinity Saint David, Moulton College, University of Portsmouth, Heriot-Watt University, University of Worcester, University of Roehampton)DATESJune 19, 2025 – August 15, 2025**Contract dates may vary to meet the needs of the programSCHEDULEAs an Centre Admin, you’ll enjoy a dynamic and flexible work schedule designed to meet the exciting demands of our programme. Shifts will vary across mornings, afternoons, evenings, and weekends, providing you with diverse working hours. For example, you may be scheduled for a morning and afternoon shift one day, and an afternoon and evening shift the next.Each staff member is contracted for up to 44 hours per week. At the end of every week, you’ll be required to confirm and sign off on your worked hours to ensure everything is accurately recorded.Required Knowledge, Skills and ExperienceThe successful candidate must have a high school degree or equivalent. Furthermore, you are a successful candidate if you have good interpersonal skills and can thrive in the high-pressure environment of an exciting international summer school. You must represent MLA Move Language Ahead\’s values and model those values to your team, university staff, attraction vendors and clients.Additional required skills include:Financial background in managing a budget, recording expenses, and maintaining accurate recordsExcellent communication (verbal and written)Attention to detailSelf-motivationAbility to establish excellent relationships with our clients, specifically the Group LeadersAptitude to effectively use Microsoft Word and ExcelAbility to be pleasant, polite, and cooperative with fellow employees, vendors, and guestsAdditional preferred qualifications:Associate’s or Bachelor’s DegreePrior work experience as a managerPrior experience overseeing a strict operating budgetFirst Aid certificationKey Position AccountabilitiesPre-ProgramAttend all required, paid training/induction meetings prior to the start of a sessionReview itineraries and become knowledgeable about all aspects of the programComplete any required training sessions/courses as directedBecome familiar with the mlaEasy Center Management softwareManagement of the CenterAssist in maintaining a clean, organized, and professional Center OfficeAttend all meetings with Group Leaders in support of the Center DirectorAttend regular meetings with Campus Partners which may include Conference Services, Dining Services, and Public Safety to record minutesWelfare & SafeguardingSupport the Center Director in establishing and effectively communicating to staff and guests site-specific emergency evacuation and preparedness plansMaintain 24-hour on-call emergency assistance for the CenterAddress any guest or staff concerns and properly document and report concernsBe aware of any specific safeguarding needs of minors (those under the age of 18)Constantly monitor student and staff safety and welfare, addressing any concerns promptly and effectivelyCompany Quality PerformanceParticipate in a comprehensive Center induction to all new guests within 24-hours of arrivalAttend the Group Leader meeting within 24-hours of arrivalConfirm the student and Group Leader handbooks are available and the contents are being adhered toFollow-up with staff to verify all guest inquiries are handled promptly and effectivelyProgram Set-UpOversee the staff with the preparation of the site to include the set-up of the Center OfficeAssist with the set-up of student rooms by distributing linen, arranging furniture, and preparing keysConduct guest room inspections to verify the rooms are clean and up to the standards of MLAEnsure a correct rooming list has been provided to the Center in accordance with the Center contractAdministrative DutiesMaintain the Master Center Excel file with detailed housing, dining, and facilities usageCollect and catalog all receipts for purchases made by the staffManage the Center petty cash and participate in weekly audits by the Center DirectorManage the distribution and reconciliation of staff meal cardsAssist the Activity Manager with the booking and confirming of extra excursionsOversee the maintenance requests by group leaders and students and ensure they are communicated and completed by the campus partnersAdminister the collection and distribution of the student passports and security depositsAssist Welfare Manager in reporting of campus damages and collecting security deposits when necessaryAttend regular staff meetings to maintain good communication and positive moraleParticipate in the end-of-program staff evaluations and program reportProvide daily maintenance on the Center Notice Board to ensure accuracy and clear communicationLiaisingDevelop a good business relationship with the college/university to ensure the contract is being applied properlyAssist the Center Director to ensure grievance and disciplinary procedures are adhered toProvide support for all direct reports and subordinates when necessaryMaintain regular communication with the COO and/or the Head OfficeUse company-provided communication channels for all business correspondences including company email and phoneDevelop and maintain open lines of communication with Group LeadersSupport MLA Center Administrators at other centers when requiredOff-Campus ExcursionsEnsure receipts are collected for all purchases made on/for excursionsAssist the Activity Manager to confirm all contracts and payments have been made to vendorsOn-Campus ActivitiesMaintain a visible presence at the CenterMake regular visits to the dining hall during mealtimes to interact with the guests and confirm operations are running smoothlyEnsure receipts are collected for all purchases made for on-campus activitiesResidence Hall SupervisionSupport the Night Guardian in the event any issues arise requiring that more than one person be presentApply fines to guests for damages to residence halls and/or campus propertyCompensationThe Centre Admin is compensated as a weekly salary commensurate with the successful candidate’s education and experience. Starting salary is from GBP 550per week (+ Holiday Pay 12.07%). The Centre Adminwill also receive complimentary room and full board as part of their compensation package.MLA Reputation and Code of ConductTo actively support MLA in its mission to provide quality learningTo provide courses that will challenge the students (realise their potential) and work together to reach their academic targets and support themTo comply with management requests to follow the guidelines of external organisations such as British Council in a timely and accurate mannerTo be dressed in a presentable professional way and always start on time and if this is not possible to inform your manager as early as possibleDevelop a good rapport with the students and Group Leaders and avoid absences as much as possibleThere is a specific list of what code of conduct we expect from all staff members in our Staff HandbookUK EQUALITY ACT 2010MLA Move Language Ahead is an equal opportunity employer dedicated to excellence through diversity and does not discriminate on the basis of age, gender, marital status, being pregnant or on maternity leave, race (including ethnic or national origin, nationality and colour), disability, sexual orientation or expression, religion, beliefs, or any other non-job related criteria. #J-18808-Ljbffr