Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead the Visitor Services team and enhance visitor experiences at a stunning public garden.
- Company: Chanticleer is a renowned non-profit public garden in Wayne, Pennsylvania, welcoming over 65,000 visitors annually.
- Benefits: Enjoy a flexible schedule, professional development opportunities, and a supportive team environment.
- Why this job: Join us to make a real impact on visitor engagement and contribute to environmental stewardship.
- Qualifications: Experience in visitor services or hospitality, strong leadership skills, and a passion for public engagement required.
- Other info: This full-time role includes weekends and holidays during the garden's open season.
The predicted salary is between 28800 - 43200 £ per year.
Chanticleer is seeking anAssistant Public Programs Managerto lead and enhance the visitor experience at our renowned public garden. This role oversees the Visitor Services team, manages daily operations, and collaborates with leadership to create a welcoming, educational, and service-focused environment. If you’re passionate about hospitality, public engagement, and strategic program development, this is a great opportunity to grow with us!This exempt, full-time position requires a flexible work schedule that includes weekends and holidays during Chanticleer’s open season. Hours of arrival and departure will vary depending on the needs of the organization.About Chanticleer:The Chanticleer Foundation is a non-profit organization that operates a 50-acre public garden in Wayne, Pennsylvania, USA.Chanticleer opened to the public in 1993 and welcomes over 65,000 visitors annually from April through October.The garden has over 5,500 taxa and is recognized as a leader in horticultural display, design, education, and environmental stewardship. The Chanticleer staff work in a professional, team-oriented, and smoke-free environment. Continual training and education are encouraged.Primary Responsibilities:Supervise, assist in hiring, train, and schedule the Visitor Services teamEnsure smooth daily operations, including ticketing, season pass sales, parking, and guest safetyOversee visitor services platforms, including ticketing, reservations, and e-commerceManage Chanticleer’s season pass programOversee group tour reservations, tour guide training, and schedulingDevelop strategies to increase revenue from tours and retail salesSupervise merchandise inventory, purchasing, and online/onsite salesTrack and report visitor data, attendance, and sales performanceManage visitor communications, including website updates, social media, email marketing, and press releasesDevelop visitor materials and publicationsCollaborate on interpretive programming and visitor engagement strategiesWork closely with other departments to support events and public programsQualifications:Experience in visitor services, public programs, hospitality, or a related fieldStrong leadership and team management skillsExcellent communication and problem-solving abilitiesAbility to manage multiple projects and priorities in a dynamic environmentFamiliarity with ticketing systems, reservations, and e-commerce platforms is a plusDemonstrated commitment to advancing and developing staff as well as diversity, equity, and inclusion.To ApplyTo apply please send your resume and a letter of interest to:Or by Mail: Executive Assistant, 786 Church Road, Wayne, PA 19087 #J-18808-Ljbffr
Assistant Public Programs Manager: Chanticleer employer: JobLeads GmbH
Contact Detail:
JobLeads GmbH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Public Programs Manager: Chanticleer
✨Tip Number 1
Familiarise yourself with Chanticleer's mission and values. Understanding their commitment to hospitality, public engagement, and environmental stewardship will help you align your approach during interviews and discussions.
✨Tip Number 2
Network with current or former employees of Chanticleer. They can provide valuable insights into the company culture and expectations, which can give you an edge in demonstrating your fit for the role.
✨Tip Number 3
Prepare specific examples from your past experiences that showcase your leadership and team management skills. Be ready to discuss how you've successfully managed visitor services or similar operations in a dynamic environment.
✨Tip Number 4
Stay updated on trends in visitor services and public programs. Being knowledgeable about current best practices can help you propose innovative ideas during your interview, showing your proactive approach to enhancing the visitor experience.
We think you need these skills to ace Assistant Public Programs Manager: Chanticleer
Some tips for your application 🫡
Tailor Your Resume: Make sure your resume highlights relevant experience in visitor services, public programs, or hospitality. Use keywords from the job description to demonstrate that you meet the qualifications.
Craft a Compelling Letter of Interest: In your letter, express your passion for enhancing visitor experiences and your commitment to hospitality. Mention specific examples of how you've successfully managed teams or projects in the past.
Showcase Leadership Skills: Emphasise your leadership and team management skills in both your resume and letter. Provide examples of how you've trained or developed staff, as well as how you've handled challenges in a dynamic environment.
Highlight Relevant Technical Skills: If you have experience with ticketing systems, reservations, or e-commerce platforms, be sure to mention this. It shows that you are prepared to manage the technical aspects of the role effectively.
How to prepare for a job interview at JobLeads GmbH
✨Show Your Passion for Public Engagement
Make sure to express your enthusiasm for hospitality and public engagement during the interview. Share specific examples of how you've successfully engaged visitors in previous roles, as this aligns perfectly with what Chanticleer is looking for.
✨Demonstrate Leadership Skills
Prepare to discuss your leadership experience and how you've managed teams in the past. Highlight any training or mentoring you've provided, as well as how you handle team dynamics and foster a positive work environment.
✨Familiarise Yourself with Visitor Services
Research visitor services best practices and be ready to discuss how you would enhance the visitor experience at Chanticleer. Understanding ticketing systems and e-commerce platforms will also give you an edge, so brush up on those if you can.
✨Prepare Questions About the Role
Have thoughtful questions ready about the role and the organisation. This shows your genuine interest and helps you understand how you can contribute to Chanticleer's mission of providing a welcoming and educational environment.
