At a Glance
- Tasks: Support daily operations at the Adult & Transfer Center, assisting students and staff.
- Company: Join a vibrant university community dedicated to helping adult and transfer learners succeed.
- Benefits: Flexible hours, up to 35 hours in summer, and valuable work experience.
- Why this job: Make a difference by helping fellow students while gaining essential skills in a supportive environment.
- Qualifications: Must have a high school diploma and strong communication skills; teamwork is key!
- Other info: Pay rate is $12/hour with opportunities for growth and networking.
Posting DetailsPosition InformationWorking TitleAdult & Transfer Center Assistant (Federal Work Study)DepartmentAdult & Transfer CenterType of Work StudyFederalBuilding/Office LocationUC – University CenterWork ScheduleUp to 25 hours per week for Fall and Spring semester. Up to 35 hours per week for Summer semester. Flexible schedule; hours vary and may include some evening and weekend commitments.Job DescriptionThis position will assist and provide support to the Adult & Transfer Center (ATC). This position will assist in all aspects of daily operations.Primary ResponsibilitiesThe Adult & Transfer Center (ATC) Assistant will be focused on front line duties such as:Answer phone calls;Greet and assist customers in a friendly manner;Assist with answering office inbox;Track adult/transfer learners in the applicable student information system in a coordinated and purposeful way;Log communication with students;Collaborate with faculty, staff, and advisors across campus in a team-approach manner;Assist with ATC events;Attend resource and recruitment fairs as needed;Other duties as assigned.QualificationsThis position will use all aspects of MS office; SAP; Navigate; Slate; and Perceptive Content.The ideal candidate will possess the following qualifications:Excellent oral and written communication skills.Desire to help other students.Active listening and observation skills plus ability to deliver clear, concise constructive feedback.Work efficiently and effectively, independently and as part of a team.Ability to follow department rules, procedures and instructions.Ability to exercise good judgment and take responsibility.Willing to take directions from staff and prioritize accordingly.Ability to work with diverse populations.Minimum EducationHigh School DiplomaPay Rate$12/hourPosting Detail InformationRequisition Number20241787Job Open Date07/24/2024Job Close DateQuick Linkhttps://jobs.nku.edu/postings/14146 #J-18808-Ljbffr
Adult & Transfer Center Assistant (Federal Work Study) employer: JobLeads GmbH
Contact Detail:
JobLeads GmbH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Adult & Transfer Center Assistant (Federal Work Study)
✨Tip Number 1
Familiarise yourself with the Adult & Transfer Center's mission and services. Understanding their goals will help you demonstrate your enthusiasm for the role and how you can contribute to their objectives during any interviews.
✨Tip Number 2
Practice your communication skills, as this role requires excellent oral and written abilities. Consider role-playing scenarios where you might need to assist students or answer queries, which will prepare you for real-life interactions.
✨Tip Number 3
Network with current or former employees of the Adult & Transfer Center. They can provide insights into the work culture and expectations, which can be invaluable when preparing for interviews or discussions.
✨Tip Number 4
Be ready to discuss your experience working with diverse populations. This role values inclusivity, so think of examples from your past that showcase your ability to connect with and support a variety of individuals.
We think you need these skills to ace Adult & Transfer Center Assistant (Federal Work Study)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the responsibilities of the Adult & Transfer Center Assistant role. Emphasise your communication skills, teamwork abilities, and any experience in customer service.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for helping students and your ability to work in a diverse environment. Mention specific examples from your past experiences that demonstrate your active listening and problem-solving skills.
Highlight Technical Skills: Since the position requires knowledge of MS Office, SAP, and other software, be sure to mention any relevant technical skills you possess. If you have experience with similar systems, provide details on how you've used them effectively.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at JobLeads GmbH
✨Show Your Communication Skills
Since the role requires excellent oral and written communication skills, be prepared to demonstrate these during the interview. Practice clear and concise responses to common questions, and consider sharing examples of how you've effectively communicated in past roles.
✨Highlight Your Teamwork Experience
The position involves collaborating with faculty, staff, and advisors. Be ready to discuss your experience working in teams, how you contribute to group dynamics, and any specific instances where you successfully worked with others to achieve a goal.
✨Demonstrate Your Customer Service Skills
As you'll be greeting and assisting customers, think of examples that showcase your ability to provide excellent customer service. Share stories where you went above and beyond to help someone, and emphasise your friendly and approachable nature.
✨Familiarise Yourself with Relevant Software
The job requires knowledge of various software like MS Office and SAP. Brush up on these tools before the interview and be prepared to discuss your proficiency with them. If you have experience with similar systems, make sure to mention that as well.