8919 - Hub Manager - OMU - HMP / YOI Norwich
8919 - Hub Manager - OMU - HMP / YOI Norwich

8919 - Hub Manager - OMU - HMP / YOI Norwich

Norfolk Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage administrative processes in the Offender Management Hub and oversee staff performance.
  • Company: Join a vital organisation focused on reducing reoffending and supporting rehabilitation.
  • Benefits: Enjoy competitive pay, professional development opportunities, and a supportive work environment.
  • Why this job: Make a real impact on lives while developing your leadership skills in a meaningful role.
  • Qualifications: Proficient in MS Word and Excel; experience in administration or management preferred.
  • Other info: This is a non-operational role with opportunities for career advancement.

The predicted salary is between 36000 - 60000 £ per year.

Overview of the jobThis is an administrative managerial job within an establishment.SummaryThe job holder will be responsible for managing the administrative processes within the Offender Management Hub including court procedures, ensuring that prisoners received into custody are managed through their sentence and released from custody correctly in line with the National Reducing Reoffending Strategy.This is a non-operational job with line management responsibilities.Responsibilities, Activities and DutiesThe job holder will be required to carry out the following responsibilities, activities and duties:• Manage the transactional activity associated with the Offender Management function and the administrative staff within this area. This includes ensuring the following paperwork is complete, checked and ready for onward transmission:• Discharge Report / Pre-Discharge Report• Re-categorisation process and Boards• Bail applications• Completes management checks of Violent Sex Offender Register (VISOR)• Release on Temporary License (ROTL)• Home Detention Curfew (HDC)• Public Protection• Offender Assessment and Sentence Management (OaSys)• Multi-agency Public Protection Arrangements (MAPPA)• Sentence calculations• Observation Classification Allocation (OCA)• Prisoners allocation and transfers• Appeals• Adjudications• Indeterminate Sentence prisoners• Parole applications• Legal Correspondence• License Applications• Resettlement overnight release• Prisoner Fines• Foreign Nationals/Deportation/Immigration• Risk to Children/Safeguarding Children• Harassment/Restraining Orders• Probation• Category A administration• ResettlementUndertake other administrative management tasks including:• Contribute toward the development of local policy, procedures and practice and ensure consistency of application• Manage devolved budgets in accordance with the financial procedures outlined in the budget delegation• Manage the achievement of Service Delivery Indicators (SDIs) and standards within the work area, verifying and signing off documentation as appropriate• Attend relevant unit meetings as and required to provide feedback on good practice examples, to promote awareness for better and more efficient ways of working• Analyse and act on data collected by the Hub and produce any relevant reports to show findings• Ensure that data entered into local and national systems is accurate and in accordance with agreed timescales• Monitor performance of the Hub• Draft all external and internal communications on behalf of the Hub• Provide Head of Function with management information relating to the relevant area• Be responsible for the management of all staff within their area. This includes staff performance, development and annual appraisal through to sickness absence management• Act as first point of contact for relevant external stakeholders• Act as requisitioner or approver dependant on local policyThe duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation Scheme and shall be discussed in the first instance with the job holder.Behaviours• Changing and Improving• Communicating and Influencing• Working Together• Managing a Quality Service• Making Effective Decisions• LeadershipEssential ExperienceAble user of MS Word and MS ExcelInformation collation and analysisTechnical RequirementsInternal applicantsNewly promoted staff to the following Band 5 first line manager roles (Hub Managers, Custodial Managers and Facilities & Services Managers) in Establishments are required to complete a qualification as part of their work objectives where these training packages are availableStaff that have mapped or re‐graded to Band 5 who have previously worked at an equivalent level will not be required to undertake the qualification.External applicantsAll external staff joining as a Band 5 Hub Manager or Facilities and Services Manager in an Establishment are required to complete the qualification where available. #J-18808-Ljbffr

8919 - Hub Manager - OMU - HMP / YOI Norwich employer: JobLeads GmbH

As a Hub Manager at HMP/YOI Norwich, you will join a supportive and dynamic work environment dedicated to reducing reoffending and enhancing public safety. Our commitment to employee development is reflected in our comprehensive training programmes and opportunities for career progression, ensuring that you can grow both personally and professionally. With a focus on teamwork and effective communication, we foster a culture where your contributions are valued, making this an excellent place to build a meaningful career in the justice sector.
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Contact Detail:

JobLeads GmbH Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land 8919 - Hub Manager - OMU - HMP / YOI Norwich

✨Tip Number 1

Familiarise yourself with the National Reducing Reoffending Strategy and the specific administrative processes involved in offender management. Understanding these frameworks will help you demonstrate your knowledge during interviews.

✨Tip Number 2

Network with current or former Hub Managers to gain insights into the role and its challenges. This can provide you with valuable information that you can use to tailor your discussions during the interview process.

✨Tip Number 3

Prepare to discuss your experience with managing teams and handling administrative tasks. Be ready to share specific examples of how you've improved processes or managed performance in previous roles.

✨Tip Number 4

Stay updated on relevant legislation and best practices in offender management. Showing that you are proactive about your professional development can set you apart from other candidates.

We think you need these skills to ace 8919 - Hub Manager - OMU - HMP / YOI Norwich

Administrative Management
Budget Management
Data Analysis
Report Writing
Attention to Detail
Communication Skills
Leadership
Performance Monitoring
Knowledge of Offender Management Processes
Understanding of Legal Procedures
Multi-agency Collaboration
Problem-Solving Skills
MS Word Proficiency
MS Excel Proficiency
Time Management

Some tips for your application 🫔

Understand the Role: Before applying, make sure to thoroughly read the job description for the Hub Manager position. Understand the responsibilities and required skills, especially around administrative processes and management duties.

Tailor Your CV: Customise your CV to highlight relevant experience in administrative management, particularly in offender management or similar fields. Emphasise your proficiency with MS Word and Excel, as well as any experience with data analysis.

Craft a Strong Cover Letter: Write a compelling cover letter that outlines your motivation for applying and how your skills align with the job requirements. Mention specific examples of your past experiences that demonstrate your ability to manage administrative processes effectively.

Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail, which is crucial for this role.

How to prepare for a job interview at JobLeads GmbH

✨Understand the Role Thoroughly

Make sure you have a solid grasp of the responsibilities and duties outlined in the job description. Familiarise yourself with terms like Offender Management, Multi-agency Public Protection Arrangements (MAPPA), and the National Reducing Reoffending Strategy, as these will likely come up during your interview.

✨Showcase Your Leadership Skills

As a Hub Manager, you'll be responsible for managing staff and ensuring performance. Prepare examples from your past experiences where you've successfully led a team, managed conflicts, or improved processes. This will demonstrate your capability to handle the managerial aspects of the role.

✨Prepare for Scenario-Based Questions

Expect questions that assess your problem-solving skills and decision-making abilities. Think of scenarios related to administrative management, such as handling a backlog of paperwork or dealing with a difficult stakeholder, and how you would approach these situations.

✨Demonstrate Your Analytical Skills

Since the role involves data analysis and reporting, be ready to discuss your experience with data collation and analysis. You might be asked how you would ensure accuracy in data entry or how you would use data to improve service delivery, so have specific examples in mind.

8919 - Hub Manager - OMU - HMP / YOI Norwich
JobLeads GmbH
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  • 8919 - Hub Manager - OMU - HMP / YOI Norwich

    Norfolk
    Full-Time
    36000 - 60000 £ / year (est.)

    Application deadline: 2027-08-28

  • J

    JobLeads GmbH

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