At a Glance
- Tasks: Lead a CRM transformation programme and ensure successful implementation across various business functions.
- Company: Reputable estate agency specialising in residential sales and lettings.
- Benefits: Competitive salary, company car or allowance, and potential for contract extension.
- Other info: Join a supportive team with opportunities for professional growth.
- Why this job: Make a significant impact by driving CRM innovation in a dynamic environment.
- Qualifications: Experience in project management and delivering complex CRM implementations.
The predicted salary is between 95000 - 105000 £ per year.
An opportunity has arisen for a Senior Project Manager / Programme Manager to join a reputable estate agency, specialising in residential sales, lettings, land & new home development, and mortgage services. As a Senior Project Manager / Programme Manager, you will lead the delivery of a CRM transformation programme, ensuring successful implementation across multiple business functions and branch networks. This is a fixed term contract-based role (12-24 months) with potential for extension offering a salary of circa £100,000 and benefits.
Responsibilities
- Leading the end-to-end delivery of a CRM migration programme
- Developing and maintaining the overall project plan, including key milestones and dependencies
- Acting as the primary link between internal stakeholders and external system providers
- Translating business requirements into clear delivery outcomes
- Defining and documenting requirements for internal tools and system enhancements
- Managing rollout activity across branch networks and supporting user adoption
- Monitoring progress, risks, and issues, ensuring clear visibility for senior leadership
- Driving resolution of delivery risks, including integration, data, and adoption challenges
Qualifications
- Previously worked as a Project Manager, Programme Manager or in a similar role
- Proven experience delivering complex CRM or large-scale system implementations
- Background in project delivery within multi-stakeholder and multi-site environments
- Experience working with third-party suppliers or system vendors
- Strong ability to manage full project lifecycles from initiation through to rollout
- Highly organised with the ability to maintain clarity across complex workstreams
- Able to identify risks early and implement practical mitigation strategies
Shift
Monday - Friday
8:45 AM - 5:30 PM
What's on offer
- Competitive salary
- Company car or car allowance
Senior IT Project Manager / Programme Manager - CRM Transformation in Horsham employer: Jobit
Join a leading estate agency that values innovation and collaboration, offering a dynamic work environment where your expertise in CRM transformation will be pivotal. With a competitive salary, company car or allowance, and a culture that fosters professional growth, this role provides an excellent opportunity to make a significant impact across multiple business functions. Embrace the chance to lead transformative projects in a supportive setting that prioritises employee development and success.
StudySmarter Expert Advice🤫
We think this is how you could land Senior IT Project Manager / Programme Manager - CRM Transformation in Horsham
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its CRM systems. Show them you understand their needs and how your experience aligns with their goals. We want to see that you can hit the ground running!
✨Tip Number 3
Practice your pitch! Be ready to explain how you've successfully managed complex projects in the past. Highlight your ability to navigate multi-stakeholder environments and deliver results under pressure.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Senior IT Project Manager / Programme Manager - CRM Transformation in Horsham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Senior Project Manager role. Highlight your experience with CRM transformations and project delivery in multi-stakeholder environments. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your past successes in managing complex projects and how you can bring that expertise to our team.
Showcase Your Communication Skills:As a Senior Project Manager, communication is key. In your application, demonstrate how you've effectively liaised between stakeholders and external vendors in the past. We love seeing clear, concise communication in action!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Jobit
✨Know Your CRM Inside Out
Make sure you’re well-versed in the specifics of CRM systems, especially those relevant to the estate agency sector. Brush up on your knowledge of CRM migration processes and be ready to discuss how you've successfully managed similar projects in the past.
✨Showcase Your Stakeholder Management Skills
Prepare examples that highlight your experience in managing relationships with both internal stakeholders and external vendors. Be ready to explain how you’ve navigated complex multi-stakeholder environments and ensured everyone is aligned towards common goals.
✨Demonstrate Your Project Planning Prowess
Come equipped with a clear understanding of project planning methodologies. Discuss how you develop and maintain project plans, manage key milestones, and handle dependencies. It’s crucial to show that you can keep everything on track, even in a fast-paced environment.
✨Be Ready to Tackle Risks Head-On
Think about potential risks that could arise during a CRM transformation and prepare your strategies for mitigating them. Share specific examples of how you’ve identified risks early in previous projects and the practical steps you took to resolve them.
